The Reason Lumen Employees Need to be Aware of Common Tax Scams

Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

As for the Lumen employees and retirees, one must always be careful during tax time and throughout the year as well when it comes to tax scams,' says Tyson Mavar of The Retirement Group at Wealth Enhancement Group. 'This article provides a general overview of the most common types of scams and how to avoid them with the help of the IRS's recommendations.'

'The increase in tax scams during peak seasons calls for more caution among the Lumen employees and retirees,' says Wesley Boudreaux, a representative of The Retirement Group, a division of Wealth Enhancement Group. 'Knowing your tax responsibilities and using the IRS's recommended procedures are important steps in the protection of one's personal and financial information.'

In this article, we will discuss:

1. Types of Tax Scams: Different schemes including phishing, phone scams, and tax preparer fraud that target personal and financial information.

2. Preventive Measures: Tips to prevent scams such as checking the source and using protective measures such as the IRS Identity Protection PIN.

3. Consequences and Reporting: Discusses the effects of these scams and how to report them to the proper channels to minimize the effects.

These scams, as reported by the Internal Revenue Service (IRS), are more likely to occur during tax season and other times of economic uncertainty. As we are now in the middle of tax season, the Internal Revenue Service is sharing important information with taxpayers and urging them to be on the lookout for scam artists who may attempt to steal their identities.

According to the Federal Trade Commission (FTC), financial scams are most common among older people, and con artists often pose as trustworthy entities such as government agencies, charities, or healthcare providers. The FTC has reported that more than $1 billion was lost to fraud by consumers 60 years of age and over, with the median loss being $600. It is crucial for Lumen employees and retirees to know the following common tax scams that are likely to be encountered in order to avoid becoming a victim of them.

Phishing and text message scams

The first con that Lumen employees and retirees should be on the lookout for is phishing. Phishing and text message scams are unsolicited emails or text messages that appear to be from official IRS websites in an attempt to get you to share personal or financial info. When con artists get their hands on this information, they immediately use it to steal people's identities or their money. The Internal Revenue Service does not contact taxpayers through email, text messages, or any other form of social media communication requesting personal or financial information.

The Internal Revenue Service (IRS) most typically initiates communication with taxpayers through the regular mail delivered by the United States Postal Service. This information is very important and we would like all the Lumen workers and retired employees to be aware of it.

Phone scams

This means that Lumen employees and retirees need to be wary of fraudulent phone calls. The scammers will usually tell their victims that they owe the Internal Revenue Service (IRS) money, or that they are due a large refund from the IRS. The calls can show up on your Caller ID as coming from the Internal Revenue Service (IRS), they may be accompanied by phony emails that appear to be sent from the IRS, or they may be followed by calls from people claiming to be from the police.

These cons will often target more vulnerable populations, such as immigrants and the elderly, and will often use scare tactics like threatening to arrest you, revoke your license, or deport you.

Tax-related identity theft

Tax-related identity theft occurs when someone uses your Social Security number to file a fraudulent tax return and claim a refund. It is possible that you will not even notice that your identity has been stolen until you attempt to file your taxes and discover that someone else has already used your Social Security number to file a return. You may also receive a letter from the Internal Revenue Service informing you that it has detected a suspicious return that uses your Social Security number. The Internal Revenue Service (IRS) has recently put into place a program called the Identity Protection PIN Opt-In Program to help combat identity theft related to taxes. The Identity Protection PIN is a six-digit code that only you and the IRS know when you file your tax return.

This code assists the IRS in verifying your identity and helps reduce the chances of your return being accepted by a fraudulent filing. This preventative measure is something that Lumen employees and retirees can take in order to protect themselves against the possibility of their identity being stolen.

Tax preparer fraud

There are times when con artists will pretend to be a legitimate tax preparer in order to commit identity theft or fraud with your taxes and your refund. Lumen employees and retirees should be cautious of any tax preparer who: Refuses to sign the tax return (also called a ghost preparer), Accepts a cash-only payment, Claims unfounded deductions or tax credits, Has the refunds deposited into his or her account, or Promises a bigger or inflated refund than what is due.

In general, a legitimate tax preparer will also: Review your income and credits and deductions and request evidence of such; sign the return as the preparer; include his or her valid preparer tax identification number; and provide you with a copy of your return. In addition, they must be permitted to prepare tax returns. It is especially important for current and former Lumen workers and retirees to be careful when choosing a tax preparer. You are still going to be responsible for everything that is on your return even if your return was done by another person.

False offer in compromise

This type of scam is usually conducted by fraudsters whose goal is to steal the victim’s personal details and claim unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you notice an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for you should report it to your state’s unemployment insurance office.

Unemployment insurance fraud

As has been stated earlier, these cases are usually reported by con artists. Their goal is to use your personal information to file for unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you observe an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for, you should report it as quickly as possible to the state unemployment insurance office in your area.

Fake charities

Charity scammers pose as real charitable organizations in order to con money from people who are not aware they are being scammed. Most of the schemes are made to look realistic and timely, for instance, natural disasters, storms, or the COVID-19 pandemic. It is important that Lumen workers and retirees should be aware of the charitable groups whose names are similar to those of more known or national companies or organizations. It is always important for any form of donation in any form whether it be cash, gift cards, or electronic funds transfer to try and verify the charity and do not send physical cash. The IRS has a tool on its website at irs.gov/charities-and-nonprofits that can help you determine if an organization is a charity.

Featured Video

Articles you may find interesting:

Protecting yourself from scams

Luckily, there are some measures that Lumen workers and retirees can take to avoid different types of scams, including those aimed at taxpayers, in order to protect their financial well-being.

• Do not click on links in emails, text messages, or instant messaging that are unfamiliar or look suspicious and always get information directly from the government websites.

• If you don’t know the number of the person calling you, do not answer the phone; instead, let the call go to voicemail and check who it was later.

• Never click on the download button in an email unless you know the source of the email.

• Make sure that your hardware and security software are up to date and use strong passwords whenever possible, and where possible, enable multi-factor authentication.

• Never send your personal or financial information through email, text message, or telephone in its natural form.

Sources:

1. Internal Revenue Service. 'Taxpayers Should Hang Up If Tax Season Scammers Come Calling.'  IRS , 2023.  www.irs.gov/newsroom/taxpayers-should-hang-up-if-tax-season-scammers-come-calling .

2. Internal Revenue Service. 'IRS Warns of Holiday Scams, Encourages Protecting Sensitive Personal Information as 9th Annual National Tax Security Awareness Week Starts.'  IRS , 2 Dec. 2024.  www.irs.gov/newsroom/irs-warns-of-holiday-scams-encourages-protecting-sensitive-personal-information .

3. Internal Revenue Service. 'Dirty Dozen: IRS Urges Taxpayers to Not Fall Prey to Untrustworthy Tax Preparers; 'Ghost Preparers' Can Disappear with Taxpayer Cash, Information.'  IRS , 5 Apr. 2024.  www.irs.gov/newsroom/dirty-dozen-irs-urges-taxpayers-to-not-fall-prey-to-untrustworthy-tax-preparers .

4. Internal Revenue Service. 'Taxpayer Alert as Holidays, Tax Season Approach: Watch Out for Scams, Protect Financial Information; National Tax Security Awareness Week, Day 1 Highlights Important Tips.'  IRS , 29 Nov. 2021.  www.irs.gov/newsroom/taxpayer-alert-as-holidays-tax-season-approach .

5. Internal Revenue Service. 'Recognize Tax Scams and Fraud.' IRS. www.irs.gov/newsroom/recognize-tax-scams-and-fraud.