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How Lumen Employees Can Avoid Costly Retirement Mistakes

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

'Lumen employees should focus on long-term investment strategies that are grounded in historical performance rather than reacting to market trends or the allure of fleeting opportunities like gold or real estate, as these can lead to poor financial outcomes in retirement.' – Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'Lumen employees can strengthen their retirement outlook by avoiding the common pitfall of buying high and selling low, instead embracing a disciplined, long-term approach to investing that prioritizes sound financial principles over market speculation.' – Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. The pitfalls of overvaluing gold, real estate, and savings accounts in retirement planning.

  2. The risks associated with the common mistake of buying high and selling low.

  3. Strategies to make smarter long-term investment decisions to strengthen your financial outlook.

The most recent Gallup poll provides yet another concerning look at how many American investors, including those with Lumen, make retirement investment choices that could ultimately cost them a lot of money. For decades, countless investors have placed their financial future at risk by making ill-timed investments in assets such as real estate, savings accounts, or gold that are frequently volatile or fail to deliver long-term returns. Despite the age-old adage to avoid buying high and selling low, the most recent research indicates that many investors have not learned from their mistakes.

Gold: A Cautionary Tale

Depending on the state of the market, gold has been a recurrent trend in the financial sector, going up and down in value. Despite its inherent volatility, many investors appear to accept it as a long-term investment, particularly as its price rises. Gold is now regarded by 23% respondents as the best long-term investment, up from 14% only a few years ago, according to the most recent Gallup poll. The recent spike in gold prices, which hit a record high of $3,444 an ounce, is likely the cause of this increase. Historical evidence, however, presents a different image.

When gold hit its previous high in 2011, 34% of Gallup survey respondents said it was the best investment option. Over the following few years, however, the value of gold fell by almost 50%, leaving many investors with large losses. In actuality, gold, like many other assets, has the potential to be a bubble—its value can fluctuate significantly, putting investors at risk of purchasing at the peak and selling at a loss.

Gold is not the only metal that goes through this cycle of purchasing high and selling low. It exhibits the same pattern as other assets, such as stocks and real estate. The price swings of gold serve as a warning: chasing assets after they have already experienced a sharp increase in value might have devastating results, especially for Lumen employees looking to improve their financial outlook.

Misplaced Confidence in CDs and Savings Accounts

The pervasive notion that certificates of deposit (CDs) and savings accounts are sound long-term investments is one of the most concerning trends identified by Gallup's survey. These low-risk, low-return solutions were the top pick for long-term gain for 13% of respondents. There is a clear misinterpretation of how investments operate here.

These financial instruments have not historically produced sufficient long-term returns. In actuality, the S&P 500 has beaten short-term deposits in over 75% of five-year periods, 85% of 10-year periods, and more than 90% of 15-year periods since the 1920s. For example, over a 10-year period, the S&P 500 has, on average, tripled in value, yielding a 200% return. Conversely, throughout the same time span, CDs and savings accounts have only produced returns of 45% to 70%. Simply stated, it is unlikely that money held in a CD or savings account will grow at the pace required for a comfortable retirement, a key concern for Lumen employees nearing retirement.

The Stock Market: A Lost Chance

The relationship between the stock market and investors has also been troubling. According to Gallup's survey, even in bull markets, many are generally hesitant or completely skeptical about investing $1,000 in the stock market. One of the greatest strategies to build wealth over time has been the stock market, especially the S&P 500. The Dow Jones Industrial Average has risen from about 2,700 to about 42,800 since 1990. Public mood has, however, been especially positive at the wrong times, most notably in the late 1990s and right before the market crashed in 2007.

The time frame before January 2000, when 67% of Gallup respondents said they were confident in the stock market, is a revealing illustration. For those who had invested at the peak of the market, this was just before the dot-com bubble burst, wiping out a significant amount of value. The public has frequently expressed confidence about the stock market after it has already increased, only to be let down when the market corrects itself, despite this history. For Lumen employees, understanding this pattern is critical for making smarter investment choices.

The Most Overrated Investment Is Real Estate?

This year, 37% of respondents chose real estate as the 'best long-term investment,' continuing its 13-year trend at the top of the Gallup poll. Given the historical propensity of the property market to rise in value, this trend is not surprising. However, from a financial perspective, real estate has frequently performed worse than other investments.

Real estate has only increased in value at an average annual pace of 4.2% since the 1920s. Long-term returns from the stock market, gold, and even Treasury bonds are higher than this rate. Nonetheless, there are non-monetary advantages to property, such as the opportunity to live rent-free. Those who own their homes and are exempt from paying a landlord will find this especially alluring.

However, there are other expenses to take into account. The costs associated with owning, such as upkeep, property taxes, insurance, and real estate agents' fees, may reduce the returns. Additional expenses for rental properties include hiring a property manager and managing renters, some of whom may suddenly vacate or fall behind on their payments.

The leverage that real estate provides—buying a property with 20% down and borrowing the remaining 80%—is frequently linked to its allure. Real estate prices have increased in recent decades as home ownership has become more affordable due to declining mortgage rates. However, the benefit of leverage is lessened now that mortgage rates are higher than they were 20 years ago. Given the possibility of future price drops and the fact that housing costs are still at all-time highs, it is uncertain if real estate will continue to yield substantial returns. This uncertainty should be carefully considered by Lumen employees planning for retirement.

Purchasing High and Selling Low: The Risk

In the stock market, real estate, or gold, investors have frequently made the mistake of buying high and selling low. Many make the basic error of acting in this way. Real estate was the go-to investment during the height of the housing boom in 2000. However, the public abandoned the market when it crashed in 2008, at the same time that mortgage rates dropped and housing became more affordable. The gold market followed the same pattern, and the stock market is showing comparable patterns.

The takeaway from this is straightforward: rather than following trends and responding to market swings, investors should create a long-term plan founded on sound financial principles. This is true even though real estate is frequently a wise investment in specific situations. Focusing on the fundamentals, such as an asset's potential for long-term growth rather than its immediate price fluctuations, is essential for making wise investment decisions—especially for Lumen employees.

In Conclusion

A clear reminder of how investors continue to mismanage their retirement funds can be found in the Gallup survey. Whether it’s overvaluing gold, placing too much trust in savings accounts and CDs, or repeatedly misjudging the stock market and real estate, these mistakes can have long-term consequences. It’s important to understand that investments should be chosen based on their historical performance and long-term potential, not based on short-term trends or hype. By making informed, rational decisions and sidestepping the pitfalls of buying high and selling low, Lumen employees can better strengthen their financial outlook.

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Sources:

1. Arends, Brett. 'This is How Americans are Blowing Their Retirement Money — Again.' MarketWatch, 20 May 2025,  www.marketwatch.com/retirement-blunders-2025 .

2. Brenan, Megan. 'Stocks Fall, Gold Rises; Real Estate Still Best Investment.' Gallup, 5 May 2025,  www.gallup.com/retirement-investments .

3. Advisor Perspectives Team. 'Gold Gains in Gallup's Latest Poll.' Advisor Perspectives, 18 May 2025,  www.advisorperspectives.com/gallup-gold-investment .

4. CBS News Staff. 'Should Seniors Invest in Gold with the Price So High?' CBS News, 22 May 2025,  www.cbsnews.com/gold-investment .

5. Kiplinger Staff. 'Is Financial Advice From a Professional Worth $8,000?' Kiplinger, 26 May 2025, www.kiplinger.com/financial-advice-worth.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

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