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How CarMax Retirees Are Using AI to Simplify Everyday Life

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Healthcare Provider Update: Healthcare Provider for CarMax: CarMax partners with UnitedHealthcare as its primary healthcare provider. This partnership allows CarMax employees to access a variety of health insurance options tailored to meet their healthcare needs. Potential Healthcare Cost Increases in 2026: As we look ahead to 2026, CarMax employees may face significant healthcare cost increases due to rising premiums driven by several factors. The anticipated expiration of enhanced federal premium subsidies, combined with aggressive rate hikes from major insurers, could see some enrollees facing premium increases of up to 75%. This perfect storm of higher medical costs and regulatory changes indicates that families may need to brace for a substantial financial impact, making navigating healthcare options more critical than ever for employees. Click here to learn more

'Artificial intelligence is helping many CarMax employees simplify their transition into retirement by organizing finances and daily routines, but the key is to use these tools as support—not substitution—for thoughtful planning and professional guidance.' — Paul Bergeron, a representative of The Retirement Group, a division of Wealth Enhancement.

'CarMax employees are finding that AI can streamline everything from budgeting to wellness, but lasting success in retirement comes from combining technology’s efficiency with informed financial decision-making.' — Tyson Mavar, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. How artificial intelligence (AI) is helping CarMax retirees simplify daily life and handle complex tasks.

  2. The ways AI can enhance health, home, and financial organization in retirement.

  3. Why retirees are increasingly confident using AI to boost efficiency and reclaim valuable time.

Many CarMax retirees are discovering that slowing down isn’t always easy, despite looking for respite from decades of early mornings, complex undertakings, and global operations. Handling investments, planning vacations, and staying organized can still feel demanding during retirement.

That’s where artificial intelligence (AI) has stepped in. What once seemed futuristic is now a practical tool for CarMax’s retired professionals who want to streamline routines and reclaim valuable time.

According to Wealth Enhancement financial planner Kevin Won, CFP®, AWMA®, CRPC®, “we’re seeing older adults experimenting with AI tools for efficiency. They understand that these tools can help them reclaim time, which is one of life’s most precious resources.”

Simplifying Complex Tasks

While still in the workforce, AI is helping CarMax employees transform their daily workflow. Tasks that once took hours—such as reviewing financial reports or tracking industry or market data—now take minutes with the help of AI assistants that can summarize data, highlight key performance trends, and draft personal reports.

Others are using AI to enhance their personal lives. For instance, with an AI-powered trip planner, it's possible to enter your preferred travel destinations, dates, and hobbies, and have the chatbot design an itinerary for you complete with dining, sightseeing, and activity suggestions.

The same is true after retirement. “The retirees I work with value how AI brings order and clarity,” Won adds. “Whether it’s comparing health care options or managing monthly expenses, these tools can handle the heavy lifting so retirees can focus on other areas of their lives.”

Improving Health and Home Management

Many former CarMax professionals are also turning to AI for personal wellness and home organization. Some use chatbots for home maintenance guidance, while others leverage AI to build custom workout plans that adapt to travel schedules or physical limitations. These tools help retirees maintain consistency without needing advanced tech skills or expensive memberships.

According to Won, “AI can give older adults autonomy. They don’t need to wait for instruction or assistance. Technology enables them to take the lead in their daily lives, including finances and health care choices.”

A Modern Assistant for Financial Confidence

Retirees can also use AI to help arrange their financial information before meetings with advisors. From summarizing financial articles to preparing questions, AI helps retirees save time while staying informed. Some even use it as a digital filing assistant, categorizing tax documents, receipts, and travel logs for the upcoming year.

Won cautions, however, that “AI should be viewed as guidance, not a promise. It’s a powerful assistant, but it can still make errors—especially on topics like health or finance—so always double-check important information.”

From Skepticism to Confidence

While some retirees were initially hesitant to adopt AI, many have now incorporated it into their routines. Surveys show that, while older generations are slower to adopt new technologies, comfort and usage are steadily rising.¹

Won explains, “Retirees who’ve spent decades adapting to innovation in corporate environments, like CarMax, already have the resilience and mindset needed to learn new tools. Now, AI works for them—reducing complexity, not adding to it.”

A Smart Way to Simplify Retirement

For many retirees, using AI is about boosting productivity, not just curiosity. Automating travel planning, organizing budgets, and reducing decision fatigue can make retirement more manageable and less stressful.

According to Won, “you’re really adding peace of mind when you integrate smart tools into daily life. The goal isn’t to master the technology. It’s to let it operate behind the scenes so you can focus on what matters most.”

If you’re a CarMax retiree looking to organize your finances, streamline health care costs, or enjoy your retirement with fewer hassles, The Retirement Group can help. Call (800) 900-5867 to speak with a knowledgeable representative today.

For more information, visit WealthEnhancement.com or call Wealth Enhancement Group at (800) 492-1222 to speak with a Certified Financial Planner.

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Sources:

  • 1. Kakulla, Brittne, Laura Skufca, Patty David, Jessica Boothe, and Kristen Garrett. ' Empowering Independence With Technology Among Adults Age 50-Plus .'  Washington, DC: AARP Research, Jan. 2025.

  • 2. “Young Adults Are Leading the Way in AI Adoption.” AP-NORC Center for Public Affairs Research, 29 July 2025.

  • 3. Chui, Michael, et al.  The Economic Potential of Generative AI: The Next Productivity Frontier.  McKinsey Global Institute, June 2023.

  • 4. Chatbots in Consumer Finance. Consumer Financial Protection Bureau, June 2023.

  • 5. “Older Adults Express Mixed Views on Artificial Intelligence.” NORC at the University of Chicago, Oct. 2023.

What is the 401(k) plan offered by CarMax?

The 401(k) plan at CarMax is a retirement savings plan that allows employees to save a portion of their paycheck before taxes are taken out, helping them prepare for retirement.

Does CarMax match contributions to the 401(k) plan?

Yes, CarMax offers a matching contribution to employees' 401(k) plans, which helps employees grow their retirement savings even faster.

How much can I contribute to my CarMax 401(k) plan?

Employees at CarMax can contribute up to the IRS annual limit, which is adjusted each year. For 2023, the limit is $22,500, with an additional catch-up contribution for those aged 50 and older.

When can I enroll in the CarMax 401(k) plan?

New employees at CarMax are typically eligible to enroll in the 401(k) plan after completing a waiting period, usually within the first few months of employment.

What investment options are available in the CarMax 401(k) plan?

The CarMax 401(k) plan offers a variety of investment options, including mutual funds, target-date funds, and other investment vehicles to help employees diversify their portfolios.

How does CarMax's matching contribution work?

CarMax matches a percentage of employee contributions to the 401(k) plan, up to a certain limit, which helps employees maximize their retirement savings.

Can I take a loan from my CarMax 401(k) plan?

Yes, CarMax allows employees to take loans from their 401(k) accounts under certain conditions, providing a way to access funds in case of emergencies.

What happens to my CarMax 401(k) if I leave the company?

If you leave CarMax, you have several options for your 401(k), including rolling it over into an IRA or a new employer's plan, or leaving it in the CarMax plan if permitted.

Is there a vesting schedule for the CarMax 401(k) matching contributions?

Yes, CarMax has a vesting schedule for matching contributions, meaning employees must work for a certain period before they fully own the matched funds.

How can I check my CarMax 401(k) balance?

Employees can check their 401(k) balance through the CarMax benefits portal or by contacting the plan administrator for assistance.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Name of Pension Plan: CarMax does not offer a traditional defined benefit pension plan. Instead, CarMax provides retirement benefits primarily through a 401(k) plan. Years of Service and Age Qualification: CarMax does not have a traditional pension plan, so there are no specific qualifications for years of service or age for a pension plan. Pension Formula: There is no pension formula as CarMax does not offer a traditional pension plan. 401(k) Plan Details: Employee Contributions: Employees can contribute a portion of their salary up to the annual IRS limit. Employer Match: CarMax offers a company match up to a certain percentage of the employee's contributions.
Restructuring and Layoffs: In recent months, CarMax has announced a significant restructuring plan, including layoffs across various departments. This move is part of a broader strategy to streamline operations and improve efficiency amid changing market conditions. The layoffs are aimed at reducing overhead costs and reallocating resources to more profitable areas of the business. This restructuring is crucial to address the shifting economic landscape and maintain the company's competitive edge. It’s important for employees and investors to stay informed about these changes due to the current economic volatility, investment uncertainties, and evolving tax and political environments.
CarMax Stock Options (SO) and Restricted Stock Units (RSU): Acronyms: CarMax uses SO for Stock Options and RSU for Restricted Stock Units. Specifics: In 2022, CarMax provided stock options and RSUs to eligible employees, primarily focusing on senior management and key contributors. Availability: Both stock options and RSUs are typically granted as part of the compensation package to high-level executives and sometimes to other employees based on performance and tenure. Acronyms: For CarMax, the acronyms SO and RSU remain consistent. Specifics: In 2023, CarMax continued to offer stock options and RSUs. The grants were aligned with industry standards, aiming to attract and retain talent. Availability: Stock options and RSUs were granted to select employees, with an emphasis on roles critical to the company's strategic goals.
Benefits Overview: CarMax provides a comprehensive benefits package, including medical, dental, and vision insurance. They offer health plans that cover preventive care, medical visits, prescription drugs, and other essential health services. Healthcare Terms/Acronyms: HDHP (High Deductible Health Plan): A plan with higher deductibles and lower premiums, paired with Health Savings Accounts (HSAs). HSA (Health Savings Account): A tax-advantaged savings account used to pay for qualified medical expenses. FSA (Flexible Spending Account): An account allowing employees to use pre-tax dollars for out-of-pocket health expenses.
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For more information you can reach the plan administrator for CarMax at 12800 Tuckahoe Creek Parkway Richmond, VA 23238; or by calling them at +1 800-519-1511.

https://www.irs.gov/ https://www.pbgc.gov/ https://www.businessinsider.com/ https://www.forbes.com/ https://www.reuters.com/ https://www.thelayoff.com/

*Please see disclaimer for more information

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