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How Fidelity National Information Services Retirees Are Using AI to Simplify Everyday Life

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Healthcare Provider Update: Healthcare Provider for Fidelity National Information Services Fidelity National Information Services, often referred to as FIS, primarily utilizes Cigna Healthcare as its healthcare provider for employee benefits. Cigna offers a variety of health insurance plans to FIS employees, ensuring access to essential medical services and resources. Potential Healthcare Cost Increases in 2026 As we approach 2026, healthcare consumers should prepare for significant increases in health insurance premiums. The Affordable Care Act (ACA) marketplace is set to see some of the steepest hikes since its inception, with rates in certain states jumping by over 60%. As enhanced federal premium subsidies are likely to expire without congressional action, more than 22 million Americans-92% of ACA participants-may confront out-of-pocket premium increases exceeding 75%. This trend reflects not only rising medical costs but also profit pressures from major insurers, creating a challenging environment for consumers seeking affordable healthcare options. Click here to learn more

'Artificial intelligence is helping many Fidelity National Information Services employees simplify their transition into retirement by organizing finances and daily routines, but the key is to use these tools as support—not substitution—for thoughtful planning and professional guidance.' — Paul Bergeron, a representative of The Retirement Group, a division of Wealth Enhancement.

'Fidelity National Information Services employees are finding that AI can streamline everything from budgeting to wellness, but lasting success in retirement comes from combining technology’s efficiency with informed financial decision-making.' — Tyson Mavar, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. How artificial intelligence (AI) is helping Fidelity National Information Services retirees simplify daily life and handle complex tasks.

  2. The ways AI can enhance health, home, and financial organization in retirement.

  3. Why retirees are increasingly confident using AI to boost efficiency and reclaim valuable time.

Many Fidelity National Information Services retirees are discovering that slowing down isn’t always easy, despite looking for respite from decades of early mornings, complex undertakings, and global operations. Handling investments, planning vacations, and staying organized can still feel demanding during retirement.

That’s where artificial intelligence (AI) has stepped in. What once seemed futuristic is now a practical tool for Fidelity National Information Services’s retired professionals who want to streamline routines and reclaim valuable time.

According to Wealth Enhancement financial planner Kevin Won, CFP®, AWMA®, CRPC®, “we’re seeing older adults experimenting with AI tools for efficiency. They understand that these tools can help them reclaim time, which is one of life’s most precious resources.”

Simplifying Complex Tasks

While still in the workforce, AI is helping Fidelity National Information Services employees transform their daily workflow. Tasks that once took hours—such as reviewing financial reports or tracking industry or market data—now take minutes with the help of AI assistants that can summarize data, highlight key performance trends, and draft personal reports.

Others are using AI to enhance their personal lives. For instance, with an AI-powered trip planner, it's possible to enter your preferred travel destinations, dates, and hobbies, and have the chatbot design an itinerary for you complete with dining, sightseeing, and activity suggestions.

The same is true after retirement. “The retirees I work with value how AI brings order and clarity,” Won adds. “Whether it’s comparing health care options or managing monthly expenses, these tools can handle the heavy lifting so retirees can focus on other areas of their lives.”

Improving Health and Home Management

Many former Fidelity National Information Services professionals are also turning to AI for personal wellness and home organization. Some use chatbots for home maintenance guidance, while others leverage AI to build custom workout plans that adapt to travel schedules or physical limitations. These tools help retirees maintain consistency without needing advanced tech skills or expensive memberships.

According to Won, “AI can give older adults autonomy. They don’t need to wait for instruction or assistance. Technology enables them to take the lead in their daily lives, including finances and health care choices.”

A Modern Assistant for Financial Confidence

Retirees can also use AI to help arrange their financial information before meetings with advisors. From summarizing financial articles to preparing questions, AI helps retirees save time while staying informed. Some even use it as a digital filing assistant, categorizing tax documents, receipts, and travel logs for the upcoming year.

Won cautions, however, that “AI should be viewed as guidance, not a promise. It’s a powerful assistant, but it can still make errors—especially on topics like health or finance—so always double-check important information.”

From Skepticism to Confidence

While some retirees were initially hesitant to adopt AI, many have now incorporated it into their routines. Surveys show that, while older generations are slower to adopt new technologies, comfort and usage are steadily rising.¹

Won explains, “Retirees who’ve spent decades adapting to innovation in corporate environments, like Fidelity National Information Services, already have the resilience and mindset needed to learn new tools. Now, AI works for them—reducing complexity, not adding to it.”

A Smart Way to Simplify Retirement

For many retirees, using AI is about boosting productivity, not just curiosity. Automating travel planning, organizing budgets, and reducing decision fatigue can make retirement more manageable and less stressful.

According to Won, “you’re really adding peace of mind when you integrate smart tools into daily life. The goal isn’t to master the technology. It’s to let it operate behind the scenes so you can focus on what matters most.”

If you’re a Fidelity National Information Services retiree looking to organize your finances, streamline health care costs, or enjoy your retirement with fewer hassles, The Retirement Group can help. Call (800) 900-5867 to speak with a knowledgeable representative today.

For more information, visit WealthEnhancement.com or call Wealth Enhancement Group at (800) 492-1222 to speak with a Certified Financial Planner.

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Sources:

  • 1. Kakulla, Brittne, Laura Skufca, Patty David, Jessica Boothe, and Kristen Garrett. ' Empowering Independence With Technology Among Adults Age 50-Plus .'  Washington, DC: AARP Research, Jan. 2025.

  • 2. “Young Adults Are Leading the Way in AI Adoption.” AP-NORC Center for Public Affairs Research, 29 July 2025.

  • 3. Chui, Michael, et al.  The Economic Potential of Generative AI: The Next Productivity Frontier.  McKinsey Global Institute, June 2023.

  • 4. Chatbots in Consumer Finance. Consumer Financial Protection Bureau, June 2023.

  • 5. “Older Adults Express Mixed Views on Artificial Intelligence.” NORC at the University of Chicago, Oct. 2023.

What is the 401(k) plan offered by Fidelity National Information Services?

The 401(k) plan at Fidelity National Information Services is a retirement savings plan that allows employees to save a portion of their salary on a pre-tax basis, helping them build a nest egg for retirement.

How can employees of Fidelity National Information Services enroll in the 401(k) plan?

Employees can enroll in the 401(k) plan by accessing the benefits portal provided by Fidelity National Information Services and completing the enrollment process online.

What are the contribution limits for the 401(k) plan at Fidelity National Information Services?

The contribution limits for the 401(k) plan at Fidelity National Information Services are set annually by the IRS, and employees should refer to the current IRS guidelines for the latest limits.

Does Fidelity National Information Services offer matching contributions to the 401(k) plan?

Yes, Fidelity National Information Services offers matching contributions to the 401(k) plan, which helps employees increase their retirement savings.

What investment options are available in the Fidelity National Information Services 401(k) plan?

The 401(k) plan at Fidelity National Information Services includes a variety of investment options, such as mutual funds, target-date funds, and other investment vehicles to suit different risk tolerances.

Can employees of Fidelity National Information Services take loans against their 401(k) savings?

Yes, employees of Fidelity National Information Services may have the option to take loans against their 401(k) savings, subject to the plan's terms and conditions.

What happens to my 401(k) account if I leave Fidelity National Information Services?

If you leave Fidelity National Information Services, you can choose to roll over your 401(k) account to another qualified retirement plan, cash it out, or leave it in the Fidelity National Information Services plan if allowed.

How often can employees change their contribution amounts to the 401(k) plan at Fidelity National Information Services?

Employees at Fidelity National Information Services can typically change their contribution amounts at any time, subject to the plan's specific rules.

Is there a vesting schedule for employer contributions in the Fidelity National Information Services 401(k) plan?

Yes, Fidelity National Information Services has a vesting schedule for employer contributions, which determines how much of the employer's contributions an employee is entitled to based on their length of service.

How can I access my 401(k) account information at Fidelity National Information Services?

Employees can access their 401(k) account information through the benefits portal provided by Fidelity National Information Services or by contacting the plan administrator.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Fidelity National Information Services (FIS) offers its employees the Fidelity National Information Services, Inc. 401(k) Profit Sharing Plan through Vanguard, covering approximately 27,995 employees. The 401(k) plan includes both employee and employer contributions, with limits set by the IRS. In 2023, the maximum employee contribution to the 401(k) was $22,500, and this limit rose to $23,000 in 2024. Employees aged 50 and older are eligible for an additional catch-up contribution of $7,500, raising their total possible contribution to $30,000 in 2023 and $30,500 in 2024. Fidelity National Information Services employees can benefit from both traditional and Roth 401(k) options under this plan, which is managed through Vanguard​ (Capitalize)​ (FidelityWorkplace). The company's 401(k) plan includes employer contributions, allowing employees to benefit from profit-sharing when the company performs well. Combined employee and employer contributions were capped at $66,000 in 2023 and increased to $69,000 in 2024
Restructuring and Layoffs: In early 2023, FIS announced a significant restructuring plan aimed at optimizing its operations and reducing costs. This involved a reduction in workforce by approximately 6% to streamline its operations and enhance profitability. The company cited the need to adapt to the evolving market demands and competitive landscape as key reasons for these changes. Importance: Given the current economic uncertainty and the shifting landscape of the financial services industry, it is crucial to monitor these developments. The restructuring efforts reflect broader trends in the sector, impacted by economic conditions, investment strategies, and regulatory changes. Understanding these adjustments can provide insights into how companies are navigating the economic environment and managing their resources.
Fidelity National Information Services (FIS): In 2022, FIS provided stock options and RSUs to its employees as part of its compensation package. The stock options are typically granted to key employees and executives, while RSUs are offered more broadly across various levels of the company. This practice aligns with FIS's goal to attract and retain top talent. Fidelity National Information Services (FIS): For 2023, FIS continued offering stock options and RSUs. Stock options generally come with a vesting schedule, rewarding long-term commitment, while RSUs are often granted with performance-based vesting criteria. These incentives are designed to align employees' interests with the company's long-term goals. Fidelity National Information Services (FIS): In 2024, FIS has updated its stock options and RSU policies, focusing on increasing their competitive edge in the market. RSUs are commonly granted to senior employees and high performers, with stock options being allocated to executives and strategic hires. This approach helps FIS to maintain a motivated and engaged workforce.
Fidelity National Information Services' Financial and Industry Publications: Sources like Bloomberg, Reuters, or industry-specific publications often cover employee benefits in detail. Employee Reviews and Forums: Websites like Glassdoor or Indeed may have reviews and posts from current or former employees discussing their experiences with health benefits. Government and Legal Sources: Resources like the Department of Labor or legal databases might provide information on any recent changes or compliance issues related to employee benefits.
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