Healthcare Provider Update: Healthcare Provider for FirstEnergy FirstEnergy Corporation primarily utilizes the services of UnitedHealthcare as its healthcare provider for employee benefits. This partnership helps ensure that FirstEnergy employees have access to a comprehensive suite of health benefits. Potential Healthcare Cost Increases in 2026 As we look towards 2026, FirstEnergy employees may face significant healthcare cost increases, primarily driven by the anticipated expiration of enhanced premium subsidies under the Affordable Care Act (ACA). Without these subsidies, many enrollees could see their premiums rise by over 75%, creating substantial out-of-pocket expenses. Coupled with a rising medical cost trend of around 8%, employers are likely to shift a greater share of these costs onto employees, potentially raising premiums by an average of 8.5% as reported in various industry surveys. This confluence of factors illustrates a challenging landscape for healthcare affordability in the upcoming year. Click here to learn more
What Is It?
There are numerous issues associated with IRS audits. As a FirstEnergy employee, you should know your chances of being audited, the different types of audits, strategies for handling audits, your rights with respect to an audit, and how to appeal audit decisions.
Your Chances of an IRS Audit
Typically, only a small percentage of individual income tax returns are audited. Audit rates can vary from year to year, however, owing to several factors, including staffing levels at the IRS. How is a return selected for exam? Often, it's a case of simple computer scoring. When your FirstEnergy federal income tax return is processed, a computer program called the Discriminant Inventory Function (DIF) system assigns a 'DIF' score.
The higher the 'DIF' score, the greater the potential--in the computer program's estimation--that an audit will result in the collection of additional taxes. Your return as a FirstEnergy employee may also be selected. The reasoning behind this is there appears to be a discrepancy with information reported from third parties (e.g., Forms 1099 and W-2), because of one or more specific items reported on your return, or because of any information available that may indicate your return is not completely accurate (e.g., public records, newspaper articles).
As a FirstEnergy employee, it is worthy to note that while there's no way to know exactly what will trigger an audit in a given year, past years have seen an apparent focus on self-employed individuals (especially those running cash-centric businesses), those claiming home office deductions, and those with itemized deductions exceeding the average for individuals with similar income levels. In addition, high-income taxpayers have historically seen a higher degree of examined returns. As a FirstEnergy employee, it may be important to note that you are least likely to have your return audited if you don't itemize deductions, and all or most of your income is subject to withholding.
Types of Audits
There are three basic types of audits that you should recognize as a FirstEnergy employee: correspondence audits, office audits, and field audits. In a correspondence audit, you mail your records to the IRS. In an office audit, you bring in your records to the IRS for examination. In a field audit, the examination takes place at your office or your representative's office. The IRS decides the time and type of audit, with the requirement that the arrangement be reasonable under the circumstances.
What Tips Should You Bear In Mind When Dealing With The IRS?
There are a number of tips you should keep in mind when dealing with the IRS. In particular, you should know your rights as a FirstEnergy employee regarding IRS audits.
Know Your Rights
With the exception of criminal investigations, as a FirstEnergy employee you have the right to an explanation of the audit process and your basic rights at or before the time of your initial in-person meeting with the agent. Your other rights during the audit process include the following:
- The right to representation by an attorney, a CPA, or an enrolled agent
- The right, with advance notice, to tape-record meetings with the IRS agent
- The right to claim additional deductions you didn't originally claim on your return
According to IRS Publication 556, Examination of Returns, Appeal Rights, and Claims for Refunds, the IRS attempts to avoid repeat examinations of the same items, but sometimes this happens. For FirstEnergy employees, if your return was examined for the same items in either of the two previous years and no change was proposed to your tax liability, you should contact the IRS to request that the examination be discontinued.
Keep Good Records
As a FirstEnergy employee, you should keep records of all income (including nontaxable income, gifts, and savings). Likewise, you should keep detailed records regarding expenses and deductions.
Limit Direct Contact with IRS Personnel
Keep direct contact with IRS personnel to a minimum. As a FirstEnergy employee, the less contact you have, the less opportunity an IRS examiner will have to raise unexpected questions. Also, limited direct contact may help to keep the audit focused on the specified issues.
Tip: If you have specific questions or are having difficulty understanding the audit process, consider consulting a tax professional before contacting the IRS examiner. This way, you may be able to avoid the possibility of opening up new issues for audit.
Avoid Particular Mistakes in Your Dealings with the IRS
The following are mistakes you should avoid as a FirstEnergy employee dealing with the IRS:
- Ignoring correspondence from the IRS, or not adhering to instructions and deadlines
- Proceeding before understanding your rights or obtaining representation
- Coming to an audit appointment without records or requested documentation
- Projecting a negative attitude toward the IRS
- Neglecting current tax obligations (e.g., not filing a current year tax return while dealing with an audit of a prior year tax return)
- Signing any documentation without fully understanding it, or having it reviewed by a professional
- Omitting your Social Security number on documents and correspondence
What Are Some Practical Strategies for Handling IRS Audits?
Consider doing the following in connection with an audit of your return:
- Before your initial interview with the IRS agent, retain and meet with a tax professional to discuss strategies and expected audit results.
- Volunteer little or no information to the IRS agent. Simply have your representative respond to the agent's questions.
- Keep detailed records of the materials you submit to the agent, the questions asked by the agent, and the times of these activities.
- Know when it is time to conclude the audit and move the case to the next level. Avoid wasting time by submitting additional information after the agent has made a decision.
- Avoid agreeing to extend the statute of limitations unless you expect a favorable audit report. Extending the statute of limitations gives the IRS agent more time to examine your return and possibly discover more potential problems.
- Settle the audit at the lowest level possible. This way, you save expense and avoid the likelihood of other issues being raised.
- Be thoroughly prepared. Agents generally don't waste time conducting an in-depth audit if they see early on that a taxpayer's records clearly substantiate the items claimed on the return.
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Be Clear on Proposed Changes
As a FirstEnergy employee you should also understand why an IRS agent proposes to disallow an item on a return, to increase an income item, or to make other adjustments. It is imperative to never accept an agent's word on what constitutes the law. Agents aren't experts on all aspects of the tax law. If you are a FirstEnergy employee, you may want to consider seeking another opinion on the law from an attorney or other tax professional.
Negotiations
For FirstEnergy employees, although you can't officially 'bargain' with an IRS agent, unofficial negotiation happens all the time. For example, if there are several items involved in your discussion with an IRS agent, and you are more confident in your position on some items than others, there's room for discussion.
Be Careful About Signing the Examiner's Report
When you sign the examiner's report, you are agreeing that you owe the specified tax. You can't appeal the report within the IRS and can't file a petition in the Tax Court. If the audit is completed and the agent proposes to disallow items to which you feel entitled, don't sign the report.
Tip: If you are uncertain about whether to sign, consider consulting a tax professional before deciding.
Waiving the Statute of Limitations
An IRS auditor may ask you to waive the statute of limitations to allow more time to examine the case. If you refuse to sign the waiver, the examiner will generally disallow all the items he or she wanted to audit and issue a Notice of Deficiency. This Notice of Deficiency requires you to file a petition with the Tax Court within 90 days to avoid having to pay the tax until the Court considers the merits of the case.
Tip: It may be to your advantage not to sign the waiver if there are items on the return that you would rather the agent not probe into during an audit. In the Tax Court, you will still have to substantiate your treatment of the items in question, but you generally won't face the kind of probing that can open up examination on other items.
Tip: You also have the option of asking for a restricted waiver, which extends the limitations period for only a particular item on the return.
Unagreed Issues
FirstEnergy employees must also account for how unagreed issues have long processing times because they go through an internal IRS review process. There is often considerable delay before an agent's report, including unagreed items, is issued. If the IRS appeals officer feels that an issue may not have been treated properly, the case may be returned to the agent, causing further delays. If you need an immediate audit report before completion of the review process, you can request it from the agent or the group manager at the completion of the audit.
How Do You Appeal an Audit's Findings Within the IRS or In Court?
As a FirstEnergy employee, you can appeal the findings of an audit through the IRS appeals office. If you can't resolve the matter there, you can take it to court.
IRS Appeals Office Level
Assuming that you don't agree with an examiner's proposed changes, and don't sign an agreement form, you'll receive a package from the IRS that includes a copy of the examination report, an agreement or waiver form, a copy of IRS Publication 5, and a letter ('30-day letter') notifying you of your right to appeal the proposed changed within 30 days. You have 30 days from the date of this letter to appeal the proposed changes. To file an appeal, you have to follow the instructions in the letter (be sure to follow the instructions carefully, and act within the 30-day period).
The IRS Appeals Office that will hear your appeal is separate from the Examination Division that proposed the changes on your return. Appeals conferences can be done in person, over the phone, or through correspondence. You and your representative should be prepared to discuss all issues in dispute at the appeals conference.
Appealing In Court
If you don't respond to the 30-day letter sent to you after an audit, or if you do not agree with the findings of the Appeals Officer, you'll receive a notice of deficiency from the IRS (referred to as a '90-day letter'). As a FirstEnergy employee you have 90 days from the date of this letter to file a petition with the U.S. Tax court.
Caution: If the 90-day letter is addressed to you outside of the United states, you generally have 150 days to file a petition with the U.S. Tax court.
Caution: You cannot petition the U.S. Tax court before receiving a notice of deficiency from the IRS.
The advantage of appealing through the U.S. Tax Court is that, provided you file your petition on a timely basis, you don't have to pay the proposed tax first.
Tip: If you have a net worth of $2 million or less, meet certain other conditions, and prevail in Tax Court against the United States, you may be awarded litigation costs.
To file suit in U.S. District court or the Court of Federal claims, you must first pay the tax that results from the audit, and then file a claim for a credit or refund with the IRS. When your claim is totally or partially disallowed by the IRS, you'll receive a notice of claim disallowance. At this point, you can file suit. Additional information can be found in IRS Publication 556, Examination of Returns, Appeal Rights, and Claims for Refund.
How does FirstEnergy ensure that employees understand their pension payment options after retirement, and what resources does FirstEnergy provide to help them navigate these options effectively? Discuss the various types of pension plans available and how they cater to different employee needs at FirstEnergy.
Pension Payment Options: FirstEnergy ensures that employees understand their pension payment options by providing an online pension pay statement system, which allows them to view their payments and tax information. This online platform also offers access to various pension plans like qualified and non-qualified pensions, catering to different employee needs, such as federal and state tax withholding options for qualified pensions(FirstEnergy_Online_Pens…).
What are the steps that FirstEnergy employees must follow when changing their direct deposit information for pension benefits, and how does FirstEnergy facilitate this process? Explore the importance of keeping direct deposit information updated, especially for retired employees who rely on timely monthly payments.
Direct Deposit Changes: To update direct deposit information for pension benefits, FirstEnergy employees need to complete Form X-901, available on their website. FirstEnergy simplifies the process by providing clear steps on how to obtain and submit the form, ensuring that retirees receive their monthly payments without interruption(FirstEnergy_Online_Pens…).
In what ways does FirstEnergy support employees in understanding the tax implications associated with their pension plans, and what specific IRS forms should they be aware of? Discuss how FirstEnergy employees can proactively manage their tax withholding choices and the potential consequences of inadequate planning.
Tax Implications: FirstEnergy helps employees manage tax implications of their pension plans by directing them to the correct IRS forms, such as Form W-4P for federal taxes. They also provide assistance through their online platform to help employees adjust their tax withholding to avoid potential underpayment issues(FirstEnergy_Online_Pens…).
FirstEnergy has a unique approach to online pension statements. How does this change from traditional paper statements impact the way employees access and manage their pension information? Evaluate the benefits and possible challenges faced by employees in transitioning to this digital format.
Online Pension Statements: FirstEnergy’s transition to online pension statements, effective March 2020, eliminates mailed statements. This change enables employees to conveniently access their pension details through any web browser, although some may find it challenging to switch from paper to digital(FirstEnergy_Online_Pens…).
What procedures should FirstEnergy employees follow if they encounter discrepancies in their pension payment amounts, and how does the company assist them in resolving these issues? Examine the importance of clear communication channels between employees and FirstEnergy’s HR service center for addressing payment concerns.
Resolving Payment Discrepancies: If there is a discrepancy in a pension payment, FirstEnergy advises employees to contact their HR Service Center for resolution. Clear communication channels, such as dedicated phone numbers, are provided to facilitate prompt handling of these issues(FirstEnergy_Online_Pens…).
Describe how FirstEnergy’s pension plan aligns with the company’s overall commitment to employee benefits and welfare. What role does the pension plan play in attracting and retaining talent within FirstEnergy, and how does it compare to industry standards?
Pension Plan and Employee Benefits: FirstEnergy’s pension plan aligns with the company’s broader commitment to employee welfare by offering structured retirement benefits. This plan is instrumental in attracting and retaining talent by offering competitive benefits comparable to industry standards(FirstEnergy_Online_Pens…).
How can employees at FirstEnergy effectively contact the company for further information about their pension benefits? Elaborate on the various communication methods available, including phone numbers, email, and online resources, ensuring they know how to reach out for specific inquiries.
Contacting FirstEnergy: Employees can contact FirstEnergy for pension-related inquiries through multiple channels, including a dedicated HR Service Center phone number, email options, and an online pension portal. These methods provide flexibility for addressing specific pension concerns(FirstEnergy_Online_Pens…).
With the introduction of new IRS limits for retirement plans in 2024, what changes should FirstEnergy employees be aware of regarding their pension contributions? Discuss how these changes could affect their retirement savings strategies and overall financial wellness.
2024 IRS Limits: FirstEnergy employees should be aware of new IRS limits for retirement plans that may affect their pension contributions. These changes could influence their retirement savings strategies, requiring them to review and adjust contributions to optimize their financial wellness(FirstEnergy_Online_Pens…).
What resources does FirstEnergy provide to help employees better understand the differences between qualified and non-qualified retirement plans, and how do these distinctions affect their retirement benefits? Look into how employee education plays a pivotal role in helping them make informed decisions.
Qualified vs. Non-Qualified Plans: FirstEnergy offers resources to help employees distinguish between qualified and non-qualified retirement plans, such as detailed forms and guidelines. Understanding these distinctions helps employees make informed decisions about their retirement benefits(FirstEnergy_Online_Pens…).
In the context of FirstEnergy’s commitment to environmental stewardship, how has the company’s shift to online pension statements reflected its sustainability efforts, and what additional measures could be implemented to enhance this initiative? Consider the long-term benefits of such practices for both the company and its retirees.
Sustainability Efforts: FirstEnergy’s shift to online pension statements supports their environmental stewardship goals by reducing paper use. While this initiative reflects their sustainability efforts, additional measures like expanding digital tools and resources could further enhance these practices(FirstEnergy_Online_Pens…).



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