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UPS Employees: Don’t Let Forgotten 401(k) and Pension Accounts Drain Your Retirement

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'UPS employees should recognize that forgotten 401(k) accounts are not just numbers left behind—they represent real retirement dollars that can be reclaimed and consolidated to bolster their financial future.' – Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'UPS employees who leave old 401(k) accounts unattended risk higher fees and missed opportunities, which is why it's wise to track and consolidate these balances into a more organized retirement portfolio.' – Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. Why so many retirement accounts are forgotten and the risks involved.

  2. The financial costs of leaving accounts unattended and how to locate old 401(k)s or pensions.

  3. The options available for handling old accounts and why consolidation may matter.

The $2 Trillion Oversight in Retirement Savings: Forgotten 401(k) Accounts

The aim of retirement savings is to deliver a reliable base for the future. Yet one surprising trend continues to grow: trillions of dollars locked in 401(k) accounts that have been forgotten or left behind. According to recent research, there are about 31.9 million forgotten or left-behind 401(k) accounts, collectively holding roughly $2.1 trillion in assets. 1  That number is up 30% since just two years ago, and has almost doubled over the past decade. 1

On average, a forgotten 401(k) account holds about $66,691. 1  So how do these accounts get forgotten? After leaving a job, many workers leave their 401(k) assets inside their previous employer's retirement plan. For those who move on from UPS or other large employers, letting these balances rest unattended can incur long-term opportunity costs.

Why Retirement Accounts Get Forgotten

It might seem far-fetched to lose track of retirement money, but greater job mobility has made it much more common. Workers shift roles or employers more often today than in the past, and each change introduces a decision point on how to handle retirement balances. Some leave assets with previous employers; others roll them into IRAs or into new employer plans.

It’s not always problematic to leave funds in an older plan. But without regular attention, complications may arise. Many employers cease covering plan administrative costs when an employee departs, which can slowly erode the account. Maintaining multiple accounts can also result in higher overall management fees, less oversight over retirement assets, and missed growth potential. For those with long tenures, especially in large corporations, forgotten accounts often consequently silently diminish in value.

The Cost of Inattention

When accounts are left unmanaged, investment choices made years ago may no longer match your situation or current market conditions. Portfolios set long ago might underperform relative to better-aligned allocations today. Over time, fees, a lack of rebalancing, and outdated allocation strategies can shrink balances.

Federal regulators are aware of the problem. Tools like the  Retirement Savings Lost and Found Database 2  have been launched to help workers trace and reclaim forgotten retirement account balances. This applies to all workers, including those exiting major corporations, since even meticulous savers may inadvertently leave funds behind.

How to Locate Forgotten 401(k)s and Pensions

Tracing down old retirement accounts may require using multiple resources:

  • 1. Unclaimed Retirement Benefits National Registry  – Search by Social Security number for unclaimed balances.

  • 2. Pension Benefit Guaranty Corporation (PBGC)  – Tracks discontinued pension plans and missing participants.

  • 3. Former Employer or HR Departments  – Companies or their successors may retain records.

  • 4. Historical Records  – W-2s, benefit statements, or plan summaries often contain clues.

  • 5. Department of Labor’s Form 5500 Database  – Lists plan administrators and contact information.

  • 6. State Retirement Boards  – For public-sector pension plans.

  • 7. U.S. Department of Labor Help Line  – Offers guidance on ERISA-regulated plans.

For employees who have changed divisions, sites, or roles within large firms, these steps help consolidate scattered retirement holdings.

Your Options for Old Accounts

When departing from a job, most workers face four main choices for handling their 401(k):

  1. Move it to a new employer’s retirement plan — consolidates balances and keeps tax treatment intact.

  2. Rollover into an IRA — gives broader investment flexibility, often at lower cost.

  3. Cash it out — comes with taxes and penalties, reducing long-term results.

  4. Leave it with the old employer’s plan — keeps the account open, but no new contributions or employer matches apply, and fees may escalate.

For those nearing retirement, making a considered choice can determine whether past balances continue contributing or quietly decline.

Why Consolidation Matters

Many financial advisors recommend combining accounts when feasible. Consolidation reduces administrative burdens, simplifies oversight, and aligns portfolios more consistently. Having multiple accounts across former employers increases complexity—especially during required minimum distribution (RMD) years.

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To further complicate matters, research suggests that inactive accounts often lag in performance, facing higher fees and fewer investment options. 1  For someone with a long UPS career plus various other roles, consolidation can help maintain coherence across retirement holdings.

The Modern Rollover Advantage

Historically, rollovers involved paperwork, delays, and mailed checks. Today, electronic direct rollovers can transfer funds from one retirement plan to another—or into an IRA—without triggering taxes or penalties. That streamlines the process dramatically.

This means professionals leaving large firms no longer need to dread the complexity of combining accounts. With modern rollover tools, managing retirement assets is more accessible than ever.

The Bigger Picture

Forgotten accounts reflect how job changes and corporate shifts complicate retirement planning. Nationally, more than $2.1 trillion sits in dormant accounts, and neglecting them may cost individuals hundreds of thousands of dollars over their careers. 1

UPS employees may risk underutilizing retirement balances if they omit to manage legacy accounts. But with available tools, consolidation, and ongoing oversight, those dormant assets can once again contribute meaningfully to retirement readiness.

Final Thoughts

The trillions in neglected 401(k)s highlight a significant gap in retirement planning. While retaining assets in a prior employer’s plan is permissible, it often comes with higher costs and less visibility. Fortunately, resources—like government registries and streamlined rollovers—make it easier to recover and consolidate past accounts.

For UPS employees, the takeaway is simple: don’t let forgotten balances slip away. With attention and action, those legacy accounts can become active components in a more cohesive retirement approach.

Sources:

1. Capitalize Money, Inc. ' The True Cost of Forgotten 401(k) Accounts ,' Sept. 30, 2025.

2. U.S. Department of Labor, Employee Benefits Security Administration.  Retirement Savings Lost and Found Database .  18 Nov. 2024.

How can employees take full advantage of the retirement benefits offered by UPS, including the pension plan enhancements implemented in 2024, and what specific eligibility criteria must they meet to secure these benefits? In your experience, how have changes in the UPS pension plan over the years, especially the recent increases to service pension benefits, impacted the financial planning of UPS employees nearing retirement?

To fully take advantage of the UPS retirement benefits, including the pension plan enhancements implemented in 2024, employees must meet specific eligibility criteria, such as length of service and retirement age, which are outlined in the company's pension plan documents. Recent increases in service pension benefits, particularly for employees nearing retirement, have allowed UPS workers to better secure their financial future, giving them a more stable foundation as they transition out of the workforce. These changes have made financial planning more predictable for those close to retirement.

What are the steps that part-time employees at UPS need to follow to transition to full-time status, and how does this transition affect their eligibility for the UPS Pension Plan? Additionally, can you outline how the accrual of Credited Service works for both part-time and full-time UPS employees under the current plan rules?

Part-time employees at UPS must follow an established process to transition to full-time status, often based on seniority, availability, and performance reviews. Once they transition to full-time, their eligibility for the UPS Pension Plan improves, allowing for faster accrual of service credits. Accrual of Credited Service for part-time employees is typically prorated based on the hours worked, while full-time employees accumulate service credits more quickly, based on a 40-hour workweek under the current plan rules.

Considering the rise in healthcare costs, what healthcare options are available to UPS employees upon retirement, and how do the TeamCare plans differ between full-time and part-time retirees? How does the retiree medical coverage through TeamCare ensure that UPS employees maintain health insurance access without significant financial burden after retirement?

UPS offers comprehensive healthcare options through TeamCare for retirees, which vary for full-time and part-time employees. Full-time retirees generally receive more extensive coverage, while part-time retirees may have more limited options. TeamCare ensures that UPS retirees have access to affordable healthcare coverage post-retirement by providing plans designed to reduce the financial burden of rising healthcare costs, helping retirees maintain health insurance with manageable out-of-pocket expenses.

How does the UPS pension plan accommodate employees who have worked in multiple states or for different employers within the Teamsters system? What provisions are in place to ensure that their service credits are recognized and valued, particularly for those who may approach retirement age with a patchwork of employment history?

The UPS pension plan accommodates employees who have worked in multiple states or for different employers within the Teamsters system by recognizing their service credits across various jurisdictions. This ensures that even employees with patchwork employment histories can count their service toward pension eligibility, helping them qualify for retirement benefits despite moving between employers or locations within the Teamsters network.

What specific provisions exist for retirees at UPS who may choose to return to part-time employment post-retirement? Can you detail how this affects their pension benefits and any other retirement-related income they might receive, alongside UPS's policies regarding reemployment for retirees?

UPS retirees who choose to return to part-time work after retirement can do so under certain conditions without affecting their pension benefits. However, there may be limits on how much they can work without reducing their pension income. UPS’s policies on reemployment allow retirees to maintain some of their retirement-related income while taking on part-time roles, ensuring financial stability alongside continued employment.

How can employees at UPS navigate the process of filing a grievance if they feel their retirement benefits have not been administered fairly? What are the resources available to them, and how does the grievance procedure relate to the overall benefits they receive under the UPS pension and welfare plans?

If employees feel their retirement benefits have been unfairly administered, they can file a grievance through the UPS grievance procedure. This process often begins with discussions between the employee and management, with the option to escalate the issue to the union for formal dispute resolution. Resources such as union representatives and detailed plan documents are available to help employees navigate these disputes under the UPS pension and welfare plans.

With the introduction of new benefit contribution rates in 2024, how do these changes reflect UPS's commitment to its employees' financial futures? In what ways are employees encouraged to participate in decision-making regarding their benefits, and how might this shift impact employee satisfaction and retention rates at UPS?

The new benefit contribution rates introduced by UPS in 2024 reflect the company’s commitment to securing the financial futures of its employees. These changes encourage employees to be more engaged in the decision-making process regarding their benefits, which can lead to greater satisfaction and retention. UPS fosters this involvement by providing clear communication about how benefits are structured and how employees can contribute to their long-term financial health.

For employees looking to enhance their retirement savings beyond the UPS Pension Plan, what additional options are available, such as 401(k) or health savings accounts, and how do these integrate with the retirement benefits provided by UPS? Additionally, how can employees get the most out of these supplemental plans during their working years at UPS?

Beyond the UPS Pension Plan, employees have additional retirement savings options, such as 401(k) plans and health savings accounts (HSAs). These plans complement the pension benefits and allow employees to further enhance their retirement savings during their working years. UPS offers matching contributions for the 401(k), and employees are encouraged to maximize these plans to ensure robust retirement savings.

How does UPS support employees facing long-term disabilities in relation to their pension plans and health care coverage? Can you explain the interaction between long-term disability benefits and retirement benefits, particularly for employees who may leave the workforce earlier than anticipated due to health issues?

For employees facing long-term disabilities, UPS provides both long-term disability benefits and continued healthcare coverage, which are integrated with their pension plans. Employees who leave the workforce early due to health issues can rely on these benefits to maintain financial stability, as the long-term disability benefits help bridge the gap until they reach retirement age and are eligible for pension payments.

For employees seeking more information on their retirement benefits and options available through UPS, what channels are best for contacting the benefits department? Are there specific representatives dedicated to assisting employees with retirement questions to ensure they understand the nuances of their benefits effectively?

UPS employees seeking more information about their retirement benefits can contact the benefits department through designated channels, such as the employee portal or direct phone lines. UPS also provides representatives who specialize in retirement benefits, ensuring employees receive personalized guidance to understand the nuances of their pension plans and other retirement options effectively.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
UPS offers RSUs that vest over time, giving employees shares upon meeting vesting conditions. Stock options are also provided, allowing employees to purchase shares at a fixed price.
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