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Frontier Communications Employees: The Overlooked Retirement Mistake That Could Cost Your Family

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Healthcare Provider Update: Healthcare Provider for Frontier Communications Frontier Communications typically partners with large insurance companies for their employee healthcare plans. As of 2025, the primary provider for Frontier Communications is UnitedHealth Group, which offers a variety of health insurance plans catering to the organization's workforce. Potential Healthcare Cost Increases in 2026 In 2026, health insurance premiums are projected to soar, with many states experiencing increases that could exceed 60%. The combination of rising medical costs and the potential expiration of enhanced federal premium subsidies is expected to drastically impact consumers. Specifically, over 22 million individuals enrolled in Affordable Care Act (ACA) marketplace plans may see their out-of-pocket premiums rise by more than 75%. As insurers like UnitedHealthcare and Anthem announce substantial rate hikes, the financial strain could leave many families facing unaffordable coverage options, further complicating access to necessary healthcare services. Click here to learn more

'Frontier Communications employees should treat beneficiary updates as a critical part of their retirement checklist, since even the strongest savings strategy can fall short if outdated forms send assets to unintended recipients.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'For Frontier Communications employees, keeping 401(k) and IRA beneficiary forms current is one of the simplest yet most powerful ways to help preserve your estate intentions and reduce complications for your loved ones.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. The importance of keeping your 401(k) and IRA beneficiary designations current.

  2. Common mistakes employees make with beneficiary designations.

  3. How regular reviews can help align your estate and retirement plans.

The Value of Keeping Your 401(k) and IRA Beneficiary Forms Up to Date

by Tyson Mavar, CFP®, Wealth Enhancement

Many Frontier Communications employees focus on building their retirement savings but may overlook one crucial detail—updating their 401(k) and IRA beneficiary forms. After finalizing a will, it’s easy to think your estate plan is complete. However, these beneficiary documents—not your will—determine who receives your retirement assets.

In most cases, the beneficiary designations take precedence over your will’s instructions. That means your 401(k) or IRA funds are distributed based on the most recent forms filed with your plan administrator. Outdated or incomplete beneficiary information can lead to costly and irreversible outcomes after death.

Why This Matters for Frontier Communications Employees

The beneficiary listed on your retirement plan will receive those funds directly, regardless of what your will says. This could unintentionally exclude newer family members or benefit someone you no longer wish to include. Regularly reviewing your Frontier Communications 401(k) and any linked IRA accounts after major life events—such as marriage, divorce, or the birth of a child—helps keep your intentions consistent with your current situation.

Common Beneficiary Mistakes

Naming the estate as beneficiary
According to IRS regulations, naming your estate creates a “non-designated beneficiary.” This limits distribution options and could eliminate certain tax advantages, like the spousal rollover or 10-year payout rule.

Leaving out contingent beneficiaries
Always list both primary and contingent beneficiaries. This allows for flexibility if the primary beneficiary predeceases you or declines the inheritance, preserving potential tax efficiencies for your family.

Not updating after a rollover or transfer
When you move funds—such as rolling your Frontier Communications 401(k) into an IRA—new beneficiary forms are required. Each account keeps its own beneficiary record, and old designations do not automatically transfer.

Overlooking spousal rights
Under federal law, a spouse is typically the default beneficiary of a 401(k). To name another beneficiary, your spouse must sign a formal waiver. This rule applies to most corporate retirement plans, including those at large employers.

Ignoring beneficiary updates after divorce
For ERISA-governed plans like 401(k)s, plan administrators must follow the designation on file even if a divorce decree states otherwise. Some states automatically revoke an ex-spouse’s designation for IRAs, but federal plans do not.

Failing to coordinate with trusts
If a trust is meant to manage your retirement assets, it must be correctly named as a beneficiary and meet IRS “see-through” rules. Otherwise, your trust may lose intended tax and estate planning advantages.

The Value of Regular Review

Even a well-organized estate plan can be undermined by outdated beneficiary forms. Periodically confirming your Frontier Communications retirement account designations can help align your estate intentions and reduce future tax complications.

At  The Retirement Group , we work with Frontier Communications employees to coordinate estate, trust, and retirement planning strategies.
To review your beneficiary designations and retirement plan coordination, call us at  (800) 900-5867 .

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Sources:

1. IRS —  Publication 590-B: Distributions from IRAs (2024)  Author: Internal Revenue Service. Create date: 2024 edition. Pages referenced: pp. 8–10.

2. GAO —  Retirement Security: DOL Could Better Inform Divorcing Parties about Dividing Savings  (GAO-20-541) Author: U.S. Government Accountability Office. Create date: July 31, 2020. Pages referenced: p. 1 (highlights), pp. 5–6 (QDRO overview), p. 10 (spousal/survivor & default to spouse in DC plans), pp. 12, 15–16, 32 (process & pitfalls).

How does Frontier Communications Corporation determine the eligibility and participation criteria for employees in the pension plan? What are the key components that employees should be aware of in terms of service hours and years of service that can impact their pension benefits?

Frontier Communications Corporation determines pension plan eligibility based on employees' transfer from Verizon, crediting prior service under the Verizon Pension Plan to the Frontier Plan. Employees must meet the eligibility and service requirements, including hours of service and years of service, which are integral to calculating accrued benefits. The pension plan specifies that employees' service prior to the transition is recognized for determining their benefits under the Frontier plan​(Frontier_Communications…).

In what ways does Frontier Communications Corporation ensure that employees transitioning from Verizon retain their accrued benefits under the new pension plan? Can you elaborate on how prior service will be accounted for under the Frontier Plan and any potential challenges that may arise in this process?

Employees transitioning from Verizon to Frontier retain their accrued benefits, with prior service credited under the Frontier Pension Plan. This is facilitated by a "Mirror Plan," which ensures that benefits under Verizon’s plan are transferred without reduction. Prior service is critical to the calculation of benefits and will continue under the Frontier Plan. However, challenges may arise regarding understanding the precise terms of service credits post-transition​(Frontier_Communications…).

How does the merger of the Verizon pension plans with the Frontier Communications Corporation Pension Plan affect employees’ future benefits? What measures are put in place to ensure that Former Verizon employees receive benefits that are at least as favorable as those they previously had?

The merger of Verizon pension plans into the Frontier Communications Pension Plan guarantees that former Verizon employees receive benefits that are at least as favorable as those they had under the Verizon plan. The benefits accrued under Verizon are preserved, and future benefits are determined similarly, subject to Frontier’s amendments​(Frontier_Communications…).

What resources are available for Frontier Communications Corporation employees to access more detailed information regarding their pension plan benefits? How might these resources assist in understanding the changes post-merger with Verizon?

Frontier provides detailed pension information through resources such as the Milliman Benefits Service Center. Employees can access these resources to better understand the impacts of the merger and ensure their benefits remain intact. The Summary Plan Description (SPD) and Summary of Material Modifications (SMM) provide employees with comprehensive updates post-merger​(Frontier_Communications…).

Can you explain the process and implications for employees at Frontier Communications Corporation if they decide to appeal a denied pension claim? What steps must they take, and how does the appeals process ensure compliance with ERISA regulations?

If an employee’s pension claim is denied, they may appeal by submitting a written claim to the Plan Administrator, with additional documentation if requested. The appeals process ensures compliance with ERISA regulations, offering employees multiple review stages to reconsider denied claims​(Frontier_Communications…).

How does Frontier Communications Corporation communicate updates to its pension plan practices to employees? Are there specific intervals or methods by which changes are shared, and how can employees keep abreast of these changes?

Frontier communicates pension plan updates to employees through various channels, including formal documents like the SMM and SPD. Updates are typically distributed periodically, with critical changes communicated as needed. Employees should regularly check for updates to stay informed​(Frontier_Communications…).

In the context of financial planning for retirement, how do past benefits from the Verizon pension plans get integrated into the existing Frontier Communications Corporation pension framework? What advice can be given to employees regarding their financial health as they approach retirement?

Past benefits from the Verizon pension plan are integrated into Frontier’s pension framework through the transfer of assets and liabilities. Employees should review their benefit statements and consult financial planning resources to ensure a smooth transition and optimize their retirement strategy​(Frontier_Communications…).

What roles do the Milliman Benefits Service Center and the Claims Review Committee play in supporting the employees of Frontier Communications Corporation regarding their pension claims? How can employees engage with these entities for assistance?

The Milliman Benefits Service Center supports employees with pension inquiries, while the Claims Review Committee handles appeals. Employees can contact Milliman for questions and submit appeals to the Claims Review Committee if disputes arise over benefits​(Frontier_Communications…).

As an employee of Frontier Communications Corporation, what should be understood about the standard forms of pension payments available at retirement? How do these options impact the total benefits an employee may receive over time?

Frontier employees should understand the available pension payment options, including annuities and lump-sum distributions. These options affect the total amount received, and employees should consider their long-term financial needs when selecting a payment method​(Frontier_Communications…).

How can employees contact Frontier Communications Corporation for more information about their pension plan? What are the best practices for reaching out and ensuring that their inquiries are handled efficiently?

Employees can contact Frontier regarding pension plans through the Milliman Benefits Service Center by phone or via their online portal. It is recommended to prepare inquiries with relevant documentation to ensure efficient handling​(Frontier_Communications…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Frontier Communications offers both a pension plan and a 401(k) savings plan for its employees. The Frontier Communications Pension Plan is designed for veteran employees, particularly those in bargaining units, and is structured to provide retirement benefits based on years of service and compensation. Employees must generally have completed five years of service to become vested. The pension formula involves a standard calculation of a fixed amount per year of service. Frontier allows eligible participants to elect a full lump sum if they retire after March 1, 2022, due to the plan’s improved funded status of 91% as of February 2022​ (CWA 1298). In addition to the pension, Frontier offers the Frontier Communications 401(k) Savings Plan, which is available to all employees, with specific vesting and matching rules. The company uses Fidelity to manage this plan and offers a match of up to 6% of the employee’s contributions​ (CWA 1298). Matching contributions are subject to a vesting schedule that requires several years of employment before the company contributions are fully vested. Employees can contribute on a pre-tax or post-tax basis, depending on their financial strategy.
Restructuring and Layoffs: Frontier Communications has undergone significant restructuring efforts, including layoffs as part of its strategy to streamline operations and reduce costs. In recent reports from 2023-2024, the company has been focusing on reducing its workforce to improve efficiency and focus on core business areas. This restructuring is crucial to understand given the current economic climate, where companies are reassessing their operations to stay competitive. The economic environment and evolving market demands are driving such changes, and it’s important for stakeholders to stay informed about these developments. Benefit and Pension Changes: Frontier has also made adjustments to its employee benefits and pension plans. Recent changes include alterations to retirement benefits and 401(k) contributions as part of its broader cost-cutting measures. These changes reflect broader trends in the industry where companies are re-evaluating their benefit structures in response to economic pressures and shifting regulatory environments. Keeping up with these changes is essential for employees and investors alike, given the current tax and political landscape that influences corporate benefit strategies.
Frontier Communications typically offers stock options to executives and senior management. These options grant employees the right to purchase Frontier Communications' stock at a predetermined price within a specified period. The company usually sets performance targets that must be met for options to vest. RSUs: Frontier Communications provides RSUs to various levels of employees, including senior management and other key contributors. RSUs are granted with specific vesting schedules, often based on tenure or performance milestones. The vesting of RSUs is generally linked to continued employment with the company. Specific Information by Year
Frontier Communications Health Benefits 1. Official Company Website: Frontier Communications Careers: Health benefits are listed on their career page, providing information about the types of insurance, eligibility, and plan details. Company Newsroom: Check for any press releases or news related to changes in health benefits or employee healthcare initiatives. 2. Employee Review Websites: Glassdoor: Employee reviews often include information about health benefits and satisfaction with healthcare coverage. Indeed: Look for company reviews and benefits summaries from current or former employees. 3. Benefits Review Websites: Payscale: Provides detailed reports on employee compensation and benefits, including health insurance. Comparably: Offers insights into company benefits, including health insurance plans and employee satisfaction. 4. News Outlets: Business Insider: Check for any articles or news reports related to changes in employee benefits at Frontier Communications. Reuters: Look for any updates or news stories related to employee health benefits. 5. Industry and Financial News: Forbes: Search for any relevant articles discussing health benefits changes or company policies affecting employees. Bloomberg: Look for reports on Frontier Communications’ employee benefits and any associated financial impacts.
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