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The Reason Fiserv Employees Need to be Aware of Common Tax Scams

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Healthcare Provider Update: Healthcare Provider for Fiserv: Fiserv is engaging in the healthcare sector through its Clover platform, which is set to launch PracticePay in early 2026. This service aims to cater specifically to small and medium-sized healthcare providers, partnering with Rectangle Health to offer tailored payment solutions that comply with healthcare regulations. Potential Healthcare Cost Increases in 2026: As 2026 approaches, healthcare costs are expected to surge sharply, driven by multiple economic pressures. Insurers anticipate an average increase of 7.5% to 8.5% in individual and group medical costs, attributed to rising medical service expenses, labor shortages, and the potential termination of enhanced federal premium subsidies. Without intervention, many individuals enrolled in ACA plans may face premium hikes exceeding 75%, significantly affecting their out-of-pocket healthcare expenses and access to affordable coverage as we enter this challenging financial landscape. Click here to learn more

As for the Fiserv employees and retirees, one must always be careful during tax time and throughout the year as well when it comes to tax scams,' says Tyson Mavar of The Retirement Group at Wealth Enhancement Group. 'This article provides a general overview of the most common types of scams and how to avoid them with the help of the IRS's recommendations.'

'The increase in tax scams during peak seasons calls for more caution among the Fiserv employees and retirees,' says Wesley Boudreaux, a representative of The Retirement Group, a division of Wealth Enhancement Group. 'Knowing your tax responsibilities and using the IRS's recommended procedures are important steps in the protection of one's personal and financial information.'

In this article, we will discuss:

1. Types of Tax Scams: Different schemes including phishing, phone scams, and tax preparer fraud that target personal and financial information.

2. Preventive Measures: Tips to prevent scams such as checking the source and using protective measures such as the IRS Identity Protection PIN.

3. Consequences and Reporting: Discusses the effects of these scams and how to report them to the proper channels to minimize the effects.

These scams, as reported by the Internal Revenue Service (IRS), are more likely to occur during tax season and other times of economic uncertainty. As we are now in the middle of tax season, the Internal Revenue Service is sharing important information with taxpayers and urging them to be on the lookout for scam artists who may attempt to steal their identities.

According to the Federal Trade Commission (FTC), financial scams are most common among older people, and con artists often pose as trustworthy entities such as government agencies, charities, or healthcare providers. The FTC has reported that more than $1 billion was lost to fraud by consumers 60 years of age and over, with the median loss being $600. It is crucial for Fiserv employees and retirees to know the following common tax scams that are likely to be encountered in order to avoid becoming a victim of them.

Phishing and text message scams

The first con that Fiserv employees and retirees should be on the lookout for is phishing. Phishing and text message scams are unsolicited emails or text messages that appear to be from official IRS websites in an attempt to get you to share personal or financial info. When con artists get their hands on this information, they immediately use it to steal people's identities or their money. The Internal Revenue Service does not contact taxpayers through email, text messages, or any other form of social media communication requesting personal or financial information.

The Internal Revenue Service (IRS) most typically initiates communication with taxpayers through the regular mail delivered by the United States Postal Service. This information is very important and we would like all the Fiserv workers and retired employees to be aware of it.

Phone scams

This means that Fiserv employees and retirees need to be wary of fraudulent phone calls. The scammers will usually tell their victims that they owe the Internal Revenue Service (IRS) money, or that they are due a large refund from the IRS. The calls can show up on your Caller ID as coming from the Internal Revenue Service (IRS), they may be accompanied by phony emails that appear to be sent from the IRS, or they may be followed by calls from people claiming to be from the police.

These cons will often target more vulnerable populations, such as immigrants and the elderly, and will often use scare tactics like threatening to arrest you, revoke your license, or deport you.

Tax-related identity theft

Tax-related identity theft occurs when someone uses your Social Security number to file a fraudulent tax return and claim a refund. It is possible that you will not even notice that your identity has been stolen until you attempt to file your taxes and discover that someone else has already used your Social Security number to file a return. You may also receive a letter from the Internal Revenue Service informing you that it has detected a suspicious return that uses your Social Security number. The Internal Revenue Service (IRS) has recently put into place a program called the Identity Protection PIN Opt-In Program to help combat identity theft related to taxes. The Identity Protection PIN is a six-digit code that only you and the IRS know when you file your tax return.

This code assists the IRS in verifying your identity and helps reduce the chances of your return being accepted by a fraudulent filing. This preventative measure is something that Fiserv employees and retirees can take in order to protect themselves against the possibility of their identity being stolen.

Tax preparer fraud

There are times when con artists will pretend to be a legitimate tax preparer in order to commit identity theft or fraud with your taxes and your refund. Fiserv employees and retirees should be cautious of any tax preparer who: Refuses to sign the tax return (also called a ghost preparer), Accepts a cash-only payment, Claims unfounded deductions or tax credits, Has the refunds deposited into his or her account, or Promises a bigger or inflated refund than what is due.

In general, a legitimate tax preparer will also: Review your income and credits and deductions and request evidence of such; sign the return as the preparer; include his or her valid preparer tax identification number; and provide you with a copy of your return. In addition, they must be permitted to prepare tax returns. It is especially important for current and former Fiserv workers and retirees to be careful when choosing a tax preparer. You are still going to be responsible for everything that is on your return even if your return was done by another person.

False offer in compromise

This type of scam is usually conducted by fraudsters whose goal is to steal the victim’s personal details and claim unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you notice an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for you should report it to your state’s unemployment insurance office.

Unemployment insurance fraud

As has been stated earlier, these cases are usually reported by con artists. Their goal is to use your personal information to file for unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you observe an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for, you should report it as quickly as possible to the state unemployment insurance office in your area.

Fake charities

Charity scammers pose as real charitable organizations in order to con money from people who are not aware they are being scammed. Most of the schemes are made to look realistic and timely, for instance, natural disasters, storms, or the COVID-19 pandemic. It is important that Fiserv workers and retirees should be aware of the charitable groups whose names are similar to those of more known or national companies or organizations. It is always important for any form of donation in any form whether it be cash, gift cards, or electronic funds transfer to try and verify the charity and do not send physical cash. The IRS has a tool on its website at irs.gov/charities-and-nonprofits that can help you determine if an organization is a charity.

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Protecting yourself from scams

Luckily, there are some measures that Fiserv workers and retirees can take to avoid different types of scams, including those aimed at taxpayers, in order to protect their financial well-being.

  • Do not click on links in emails, text messages, or instant messaging that are unfamiliar or look suspicious and always get information directly from the government websites.

  • If you don’t know the number of the person calling you, do not answer the phone; instead, let the call go to voicemail and check who it was later.

  • Never click on the download button in an email unless you know the source of the email.

  • Make sure that your hardware and security software are up to date and use strong passwords whenever possible, and where possible, enable multi-factor authentication.

  • Never send your personal or financial information through email, text message, or telephone in its natural form.

Sources:

1. Internal Revenue Service. 'Taxpayers Should Hang Up If Tax Season Scammers Come Calling.'  IRS , 2023.  www.irs.gov/newsroom/taxpayers-should-hang-up-if-tax-season-scammers-come-calling .

2. Internal Revenue Service. 'IRS Warns of Holiday Scams, Encourages Protecting Sensitive Personal Information as 9th Annual National Tax Security Awareness Week Starts.'  IRS , 2 Dec. 2024.  www.irs.gov/newsroom/irs-warns-of-holiday-scams-encourages-protecting-sensitive-personal-information .

3. Internal Revenue Service. 'Dirty Dozen: IRS Urges Taxpayers to Not Fall Prey to Untrustworthy Tax Preparers; 'Ghost Preparers' Can Disappear with Taxpayer Cash, Information.'  IRS , 5 Apr. 2024.  www.irs.gov/newsroom/dirty-dozen-irs-urges-taxpayers-to-not-fall-prey-to-untrustworthy-tax-preparers .

4. Internal Revenue Service. 'Taxpayer Alert as Holidays, Tax Season Approach: Watch Out for Scams, Protect Financial Information; National Tax Security Awareness Week, Day 1 Highlights Important Tips.'  IRS , 29 Nov. 2021.  www.irs.gov/newsroom/taxpayer-alert-as-holidays-tax-season-approach .

5. Internal Revenue Service. 'Recognize Tax Scams and Fraud.' IRS. www.irs.gov/newsroom/recognize-tax-scams-and-fraud.

What is the primary purpose of Fiserv's 401(k) plan?

The primary purpose of Fiserv's 401(k) plan is to help employees save for retirement by providing a tax-advantaged savings vehicle.

How can Fiserv employees enroll in the 401(k) plan?

Fiserv employees can enroll in the 401(k) plan through the company’s HR portal or by contacting the HR department for assistance.

Does Fiserv offer matching contributions to its 401(k) plan?

Yes, Fiserv offers matching contributions to its 401(k) plan, which helps employees increase their retirement savings.

What types of investment options are available in Fiserv's 401(k) plan?

Fiserv's 401(k) plan typically offers a range of investment options, including mutual funds, target-date funds, and company stock.

What is the vesting schedule for Fiserv's 401(k) matching contributions?

The vesting schedule for Fiserv's 401(k) matching contributions may vary, so employees should refer to the plan documents for specific details.

Can Fiserv employees take loans against their 401(k) savings?

Yes, Fiserv employees may have the option to take loans against their 401(k) savings, subject to the plan's terms and conditions.

What is the minimum contribution percentage for Fiserv employees participating in the 401(k) plan?

The minimum contribution percentage for Fiserv employees is typically set at 1%, but employees are encouraged to contribute more to maximize their savings.

Are there any fees associated with Fiserv's 401(k) plan?

Yes, there may be fees associated with Fiserv's 401(k) plan, including administrative fees and investment management fees, which are disclosed in the plan documents.

How often can Fiserv employees change their contribution amounts?

Fiserv employees can change their contribution amounts at any time, subject to the plan's guidelines.

What happens to Fiserv employees' 401(k) savings if they leave the company?

If Fiserv employees leave the company, they can roll over their 401(k) savings to another retirement account, withdraw the funds, or leave the savings in the Fiserv plan if allowed.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Fiserv offers a comprehensive retirement program for its employees, which includes both a 401(k) plan and a pension plan. The 401(k) plan allows employees to contribute on a pre-tax basis, or on a post-tax basis through the Roth 401(k) feature. Fiserv matches 100% of the first 1% of an employee's contribution, and 50% of the next 4% of eligible compensation, providing a potential match up to 3%​ (Working at Fiserv, Inc.). This 401(k) plan, named the Fiserv Employee Savings Plan, is administered through Vanguard​ (Working at Fiserv, Inc.). In addition to the 401(k), Fiserv also offers a defined benefit pension plan for long-serving employees, depending on their hire date​ (Working at Fiserv, Inc.). This plan typically includes employees who were part of First Data Corporation before its acquisition by Fiserv. The pension plan's eligibility criteria involve a combination of years of service and age qualification; typically, employees need at least five years of service and must be of retirement age, which is usually defined as 65​ (Working at Fiserv, Inc.). However, specific details regarding the pension formula and years of service requirements were not explicitly stated on the documents accessed.
Restructuring and Layoffs: In early 2024, Fiserv announced a significant restructuring plan, which included a workforce reduction affecting approximately 5% of its global employees. This move was part of a broader effort to streamline operations and focus on core business areas amid challenging economic conditions. The decision to reduce the workforce reflects the company's strategy to adapt to shifting market demands and improve operational efficiency.
Fiserv provides stock options and RSUs as part of its compensation package. Fiserv issues stock options under the acronym SO and RSUs under the acronym RSU. In 2022, 2023, and 2024, Fiserv employees, especially executives and key personnel, are eligible for these benefits. The specifics are detailed in the company's compensation sections of annual reports.
Fiserv Health Benefits Overview 1. Official Fiserv Website: Health Insurance: Fiserv provides a range of health insurance options, including medical, dental, and vision plans. These options include PPO (Preferred Provider Organization) and HDHP (High Deductible Health Plan) plans. Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs): Available for employees to save on out-of-pocket expenses. Wellness Programs: Includes resources for mental health support, fitness programs, and preventive health services. 2. Glassdoor: Employee Reviews: Employees appreciate the comprehensive benefits package which includes a range of health insurance plans and wellness incentives. Some have noted that while the benefits are robust, they may come with high deductibles depending on the plan chosen. 3. Indeed: Health Benefits: Reviews indicate that Fiserv’s health benefits are competitive, offering multiple plan choices with various coverage levels. Employees also mention access to telemedicine services as a plus. 4. LinkedIn: Benefits Overview: Includes detailed information on Fiserv’s health benefits such as medical, dental, and vision plans. Also highlights their emphasis on work-life balance and employee wellness programs.
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For more information you can reach the plan administrator for Fiserv at , ; or by calling them at .

https://www.sec.gov/ https://www.thelayoff.com/ https://pensionrights.org/ https://www.ebri.org/

*Please see disclaimer for more information

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