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The Reason Frontier Communications Employees Need to be Aware of Common Tax Scams

Healthcare Provider Update: Healthcare Provider for Frontier Communications Frontier Communications typically partners with large insurance companies for their employee healthcare plans. As of 2025, the primary provider for Frontier Communications is UnitedHealth Group, which offers a variety of health insurance plans catering to the organization's workforce. Potential Healthcare Cost Increases in 2026 In 2026, health insurance premiums are projected to soar, with many states experiencing increases that could exceed 60%. The combination of rising medical costs and the potential expiration of enhanced federal premium subsidies is expected to drastically impact consumers. Specifically, over 22 million individuals enrolled in Affordable Care Act (ACA) marketplace plans may see their out-of-pocket premiums rise by more than 75%. As insurers like UnitedHealthcare and Anthem announce substantial rate hikes, the financial strain could leave many families facing unaffordable coverage options, further complicating access to necessary healthcare services. Click here to learn more

As for the Frontier Communications employees and retirees, one must always be careful during tax time and throughout the year as well when it comes to tax scams,' says Tyson Mavar of The Retirement Group at Wealth Enhancement Group. 'This article provides a general overview of the most common types of scams and how to avoid them with the help of the IRS's recommendations.'

'The increase in tax scams during peak seasons calls for more caution among the Frontier Communications employees and retirees,' says Wesley Boudreaux, a representative of The Retirement Group, a division of Wealth Enhancement Group. 'Knowing your tax responsibilities and using the IRS's recommended procedures are important steps in the protection of one's personal and financial information.'

In this article, we will discuss:

1. Types of Tax Scams: Different schemes including phishing, phone scams, and tax preparer fraud that target personal and financial information.

2. Preventive Measures: Tips to prevent scams such as checking the source and using protective measures such as the IRS Identity Protection PIN.

3. Consequences and Reporting: Discusses the effects of these scams and how to report them to the proper channels to minimize the effects.

These scams, as reported by the Internal Revenue Service (IRS), are more likely to occur during tax season and other times of economic uncertainty. As we are now in the middle of tax season, the Internal Revenue Service is sharing important information with taxpayers and urging them to be on the lookout for scam artists who may attempt to steal their identities.

According to the Federal Trade Commission (FTC), financial scams are most common among older people, and con artists often pose as trustworthy entities such as government agencies, charities, or healthcare providers. The FTC has reported that more than $1 billion was lost to fraud by consumers 60 years of age and over, with the median loss being $600. It is crucial for Frontier Communications employees and retirees to know the following common tax scams that are likely to be encountered in order to avoid becoming a victim of them.

Phishing and text message scams

The first con that Frontier Communications employees and retirees should be on the lookout for is phishing. Phishing and text message scams are unsolicited emails or text messages that appear to be from official IRS websites in an attempt to get you to share personal or financial info. When con artists get their hands on this information, they immediately use it to steal people's identities or their money. The Internal Revenue Service does not contact taxpayers through email, text messages, or any other form of social media communication requesting personal or financial information.

The Internal Revenue Service (IRS) most typically initiates communication with taxpayers through the regular mail delivered by the United States Postal Service. This information is very important and we would like all the Frontier Communications workers and retired employees to be aware of it.

Phone scams

This means that Frontier Communications employees and retirees need to be wary of fraudulent phone calls. The scammers will usually tell their victims that they owe the Internal Revenue Service (IRS) money, or that they are due a large refund from the IRS. The calls can show up on your Caller ID as coming from the Internal Revenue Service (IRS), they may be accompanied by phony emails that appear to be sent from the IRS, or they may be followed by calls from people claiming to be from the police.

These cons will often target more vulnerable populations, such as immigrants and the elderly, and will often use scare tactics like threatening to arrest you, revoke your license, or deport you.

Tax-related identity theft

Tax-related identity theft occurs when someone uses your Social Security number to file a fraudulent tax return and claim a refund. It is possible that you will not even notice that your identity has been stolen until you attempt to file your taxes and discover that someone else has already used your Social Security number to file a return. You may also receive a letter from the Internal Revenue Service informing you that it has detected a suspicious return that uses your Social Security number. The Internal Revenue Service (IRS) has recently put into place a program called the Identity Protection PIN Opt-In Program to help combat identity theft related to taxes. The Identity Protection PIN is a six-digit code that only you and the IRS know when you file your tax return.

This code assists the IRS in verifying your identity and helps reduce the chances of your return being accepted by a fraudulent filing. This preventative measure is something that Frontier Communications employees and retirees can take in order to protect themselves against the possibility of their identity being stolen.

Tax preparer fraud

There are times when con artists will pretend to be a legitimate tax preparer in order to commit identity theft or fraud with your taxes and your refund. Frontier Communications employees and retirees should be cautious of any tax preparer who: Refuses to sign the tax return (also called a ghost preparer), Accepts a cash-only payment, Claims unfounded deductions or tax credits, Has the refunds deposited into his or her account, or Promises a bigger or inflated refund than what is due.

In general, a legitimate tax preparer will also: Review your income and credits and deductions and request evidence of such; sign the return as the preparer; include his or her valid preparer tax identification number; and provide you with a copy of your return. In addition, they must be permitted to prepare tax returns. It is especially important for current and former Frontier Communications workers and retirees to be careful when choosing a tax preparer. You are still going to be responsible for everything that is on your return even if your return was done by another person.

False offer in compromise

This type of scam is usually conducted by fraudsters whose goal is to steal the victim’s personal details and claim unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you notice an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for you should report it to your state’s unemployment insurance office.

Unemployment insurance fraud

As has been stated earlier, these cases are usually reported by con artists. Their goal is to use your personal information to file for unemployment benefits. If you receive an unexpected prepaid card for unemployment benefits, if you observe an unexpected payment from your state in your bank account, or if you receive an IRS Form 1099-G for unemployment compensation that you did not apply for, you should report it as quickly as possible to the state unemployment insurance office in your area.

Fake charities

Charity scammers pose as real charitable organizations in order to con money from people who are not aware they are being scammed. Most of the schemes are made to look realistic and timely, for instance, natural disasters, storms, or the COVID-19 pandemic. It is important that Frontier Communications workers and retirees should be aware of the charitable groups whose names are similar to those of more known or national companies or organizations. It is always important for any form of donation in any form whether it be cash, gift cards, or electronic funds transfer to try and verify the charity and do not send physical cash. The IRS has a tool on its website at irs.gov/charities-and-nonprofits that can help you determine if an organization is a charity.

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Protecting yourself from scams

Luckily, there are some measures that Frontier Communications workers and retirees can take to avoid different types of scams, including those aimed at taxpayers, in order to protect their financial well-being.

Do not click on links in emails, text messages, or instant messaging that are unfamiliar or look suspicious and always get information directly from the government websites.
If you don’t know the number of the person calling you, do not answer the phone; instead, let the call go to voicemail and check who it was later.
Never click on the download button in an email unless you know the source of the email.
Make sure that your hardware and security software are up to date and use strong passwords whenever possible, and where possible, enable multi-factor authentication.
Never send your personal or financial information through email, text message, or telephone in its natural form.

Sources:

1. Internal Revenue Service. 'Taxpayers Should Hang Up If Tax Season Scammers Come Calling.' IRS , 2023. www.irs.gov/newsroom/taxpayers-should-hang-up-if-tax-season-scammers-come-calling .

2. Internal Revenue Service. 'IRS Warns of Holiday Scams, Encourages Protecting Sensitive Personal Information as 9th Annual National Tax Security Awareness Week Starts.' IRS , 2 Dec. 2024. www.irs.gov/newsroom/irs-warns-of-holiday-scams-encourages-protecting-sensitive-personal-information .

3. Internal Revenue Service. 'Dirty Dozen: IRS Urges Taxpayers to Not Fall Prey to Untrustworthy Tax Preparers; 'Ghost Preparers' Can Disappear with Taxpayer Cash, Information.' IRS , 5 Apr. 2024. www.irs.gov/newsroom/dirty-dozen-irs-urges-taxpayers-to-not-fall-prey-to-untrustworthy-tax-preparers .

4. Internal Revenue Service. 'Taxpayer Alert as Holidays, Tax Season Approach: Watch Out for Scams, Protect Financial Information; National Tax Security Awareness Week, Day 1 Highlights Important Tips.' IRS , 29 Nov. 2021. www.irs.gov/newsroom/taxpayer-alert-as-holidays-tax-season-approach .

5. Internal Revenue Service. 'Recognize Tax Scams and Fraud.' IRS. www.irs.gov/newsroom/recognize-tax-scams-and-fraud.

How does Frontier Communications Corporation determine the eligibility and participation criteria for employees in the pension plan? What are the key components that employees should be aware of in terms of service hours and years of service that can impact their pension benefits?

Frontier Communications Corporation determines pension plan eligibility based on employees' transfer from Verizon, crediting prior service under the Verizon Pension Plan to the Frontier Plan. Employees must meet the eligibility and service requirements, including hours of service and years of service, which are integral to calculating accrued benefits. The pension plan specifies that employees' service prior to the transition is recognized for determining their benefits under the Frontier plan(Frontier_Communications…).

In what ways does Frontier Communications Corporation ensure that employees transitioning from Verizon retain their accrued benefits under the new pension plan? Can you elaborate on how prior service will be accounted for under the Frontier Plan and any potential challenges that may arise in this process?

Employees transitioning from Verizon to Frontier retain their accrued benefits, with prior service credited under the Frontier Pension Plan. This is facilitated by a "Mirror Plan," which ensures that benefits under Verizon’s plan are transferred without reduction. Prior service is critical to the calculation of benefits and will continue under the Frontier Plan. However, challenges may arise regarding understanding the precise terms of service credits post-transition(Frontier_Communications…).

How does the merger of the Verizon pension plans with the Frontier Communications Corporation Pension Plan affect employeesâ€™ future benefits? What measures are put in place to ensure that Former Verizon employees receive benefits that are at least as favorable as those they previously had?

The merger of Verizon pension plans into the Frontier Communications Pension Plan guarantees that former Verizon employees receive benefits that are at least as favorable as those they had under the Verizon plan. The benefits accrued under Verizon are preserved, and future benefits are determined similarly, subject to Frontier’s amendments(Frontier_Communications…).

What resources are available for Frontier Communications Corporation employees to access more detailed information regarding their pension plan benefits? How might these resources assist in understanding the changes post-merger with Verizon?

Frontier provides detailed pension information through resources such as the Milliman Benefits Service Center. Employees can access these resources to better understand the impacts of the merger and ensure their benefits remain intact. The Summary Plan Description (SPD) and Summary of Material Modifications (SMM) provide employees with comprehensive updates post-merger(Frontier_Communications…).

Can you explain the process and implications for employees at Frontier Communications Corporation if they decide to appeal a denied pension claim? What steps must they take, and how does the appeals process ensure compliance with ERISA regulations?

If an employee’s pension claim is denied, they may appeal by submitting a written claim to the Plan Administrator, with additional documentation if requested. The appeals process ensures compliance with ERISA regulations, offering employees multiple review stages to reconsider denied claims(Frontier_Communications…).

How does Frontier Communications Corporation communicate updates to its pension plan practices to employees? Are there specific intervals or methods by which changes are shared, and how can employees keep abreast of these changes?

Frontier communicates pension plan updates to employees through various channels, including formal documents like the SMM and SPD. Updates are typically distributed periodically, with critical changes communicated as needed. Employees should regularly check for updates to stay informed(Frontier_Communications…).

In the context of financial planning for retirement, how do past benefits from the Verizon pension plans get integrated into the existing Frontier Communications Corporation pension framework? What advice can be given to employees regarding their financial health as they approach retirement?

Past benefits from the Verizon pension plan are integrated into Frontier’s pension framework through the transfer of assets and liabilities. Employees should review their benefit statements and consult financial planning resources to ensure a smooth transition and optimize their retirement strategy(Frontier_Communications…).

What roles do the Milliman Benefits Service Center and the Claims Review Committee play in supporting the employees of Frontier Communications Corporation regarding their pension claims? How can employees engage with these entities for assistance?

The Milliman Benefits Service Center supports employees with pension inquiries, while the Claims Review Committee handles appeals. Employees can contact Milliman for questions and submit appeals to the Claims Review Committee if disputes arise over benefits(Frontier_Communications…).

As an employee of Frontier Communications Corporation, what should be understood about the standard forms of pension payments available at retirement? How do these options impact the total benefits an employee may receive over time?

Frontier employees should understand the available pension payment options, including annuities and lump-sum distributions. These options affect the total amount received, and employees should consider their long-term financial needs when selecting a payment method(Frontier_Communications…).

How can employees contact Frontier Communications Corporation for more information about their pension plan? What are the best practices for reaching out and ensuring that their inquiries are handled efficiently?

Employees can contact Frontier regarding pension plans through the Milliman Benefits Service Center by phone or via their online portal. It is recommended to prepare inquiries with relevant documentation to ensure efficient handling(Frontier_Communications…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.

Frontier Communications offers both a pension plan and a 401(k) savings plan for its employees. The Frontier Communications Pension Plan is designed for veteran employees, particularly those in bargaining units, and is structured to provide retirement benefits based on years of service and compensation. Employees must generally have completed five years of service to become vested. The pension formula involves a standard calculation of a fixed amount per year of service. Frontier allows eligible participants to elect a full lump sum if they retire after March 1, 2022, due to the plan’s improved funded status of 91% as of February 2022 (CWA 1298). In addition to the pension, Frontier offers the Frontier Communications 401(k) Savings Plan, which is available to all employees, with specific vesting and matching rules. The company uses Fidelity to manage this plan and offers a match of up to 6% of the employee’s contributions (CWA 1298). Matching contributions are subject to a vesting schedule that requires several years of employment before the company contributions are fully vested. Employees can contribute on a pre-tax or post-tax basis, depending on their financial strategy.

Restructuring and Layoffs: Frontier Communications has undergone significant restructuring efforts, including layoffs as part of its strategy to streamline operations and reduce costs. In recent reports from 2023-2024, the company has been focusing on reducing its workforce to improve efficiency and focus on core business areas. This restructuring is crucial to understand given the current economic climate, where companies are reassessing their operations to stay competitive. The economic environment and evolving market demands are driving such changes, and it’s important for stakeholders to stay informed about these developments. Benefit and Pension Changes: Frontier has also made adjustments to its employee benefits and pension plans. Recent changes include alterations to retirement benefits and 401(k) contributions as part of its broader cost-cutting measures. These changes reflect broader trends in the industry where companies are re-evaluating their benefit structures in response to economic pressures and shifting regulatory environments. Keeping up with these changes is essential for employees and investors alike, given the current tax and political landscape that influences corporate benefit strategies.

Frontier Communications typically offers stock options to executives and senior management. These options grant employees the right to purchase Frontier Communications' stock at a predetermined price within a specified period. The company usually sets performance targets that must be met for options to vest. RSUs: Frontier Communications provides RSUs to various levels of employees, including senior management and other key contributors. RSUs are granted with specific vesting schedules, often based on tenure or performance milestones. The vesting of RSUs is generally linked to continued employment with the company. Specific Information by Year

Frontier Communications Health Benefits 1. Official Company Website: Frontier Communications Careers: Health benefits are listed on their career page, providing information about the types of insurance, eligibility, and plan details. Company Newsroom: Check for any press releases or news related to changes in health benefits or employee healthcare initiatives. 2. Employee Review Websites: Glassdoor: Employee reviews often include information about health benefits and satisfaction with healthcare coverage. Indeed: Look for company reviews and benefits summaries from current or former employees. 3. Benefits Review Websites: Payscale: Provides detailed reports on employee compensation and benefits, including health insurance. Comparably: Offers insights into company benefits, including health insurance plans and employee satisfaction. 4. News Outlets: Business Insider: Check for any articles or news reports related to changes in employee benefits at Frontier Communications. Reuters: Look for any updates or news stories related to employee health benefits. 5. Industry and Financial News: Forbes: Search for any relevant articles discussing health benefits changes or company policies affecting employees. Bloomberg: Look for reports on Frontier Communications’ employee benefits and any associated financial impacts.