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Citrix Systems Families: Why a Letter of Instruction Can Simplify Estate Planning

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'Citrix Systems employees can bring more clarity to their estate plans by using a well-organized letter of instruction, which is a practical way to help families navigate important decisions with greater confidence.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'Citrix Systems employees can create a smoother transition for their families by using a clear letter of instruction, which can be an effective way to support loved ones during estate administration.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. Why a letter of instruction can support your estate plan.

  2. What to include in a letter of instruction.

  3. How Citrix Systems employees can use a letter of instruction to help streamline estate administration.

Important Lessons

Estate planning documents like a will and a revocable trust are important, but they might not give your family all the information they need to handle your affairs when you pass away, especially for Citrix Systems employees with complex benefits.

In addition to an estate plan, a letter of instruction can offer your loved ones more information about your assets and personal preferences.

A letter of instruction can contain additional details, such as burial plans and the placement of essential documents, but it should not conflict with your estate planning documents.

Your loved ones might not know who to call, where to find your assets, or how to recognize reputable creditors if something were to happen to you today. By providing clear, supplemental guidance, a letter of instruction can help reduce the stress and work involved in the estate administration process.

A Letter of Instruction: What Is It?

A letter of instruction is an informal document outlining your assets and last wishes, sent to an executor, personal representative, or family members. It adds helpful information not included in legally binding estate planning documents like a will or revocable trust. For Citrix Systems employees managing multiple retirement and savings plans, a letter of instruction can help simplify administration for family members, even though it is not legally required.

Since this letter is informal, it can be updated without consulting an attorney as circumstances change over time. It can contain supplementary information that supports your estate plan, but it should not contradict anything in your legal estate planning documentation.

How to Compose an Instructional Letter

Funeral Plans

You might provide information about your preferred funeral or burial type, funeral home, clergy member, music, speakers, or tribute. You can also include details about pre-paid or pre-arranged funeral or burial plans and where related paperwork is located. Some people also provide biographical details—something Citrix Systems retirees can include for clarity.

Crucial Records

You can note the location of your Social Security card, recent bank account statements, deeds, titles, mortgage documents, important records, and estate planning documents. Some individuals also indicate where to find recent tax returns, which may help identify assets or income sources. If these documents are stored in a lockbox or vault, providing access instructions may be helpful.

Contact Details for Financial Representatives

The names and contact information for bankers, tax preparers, lawyers, insurance agents, real estate agents, and financial advisors can be included in the letter. These professionals can assist with background information, asset identification, account transfers, and final tax filings.

Details of the Assets

You can list your assets’ locations, titling, identifying details, and current values. This may include real estate, stock certificates, savings bonds, annuities, time shares, bank accounts, brokerage accounts, retirement accounts, company interests, safe deposit boxes, life insurance, and personal belongings with monetary or sentimental value.

Computer Files and Online Accounts

You may wish to list your digital files and accounts and designate a successor in your estate planning documents to manage them, since state and federal laws may limit access without written approval. For Citrix Systems retirees who store retirement and benefits information online, this documentation may help reduce challenges.

Details of Debt

You can include information regarding your debts, such as account numbers, balances, statements, and lender contact details.

Beneficiary Details

The beneficiaries listed in your estate plan, along with their contact details, may be included in the letter. This makes it easier for an executor to locate and communicate with those who will receive assets—an important step for families with Citrix Systems retirement accounts.

Pets

You can specify who you want to care for your pets and any specific instructions if your estate documents do not mention them. You may also include your veterinarian’s contact information.

Distribution List for Personal Property

Some states allow individuals to draft a separate document listing specific items of tangible personal property and their intended recipients, as long as the will references the list. Even in states where this is not legally binding, a letter of instruction can still guide your executor and help minimize disagreements.

Private Notes and Clarification of Goals

Some people include private notes or explanations for their decisions regarding inheritance or financial principles. Although not legally binding, these notes can help prevent misunderstandings.

What Does a Letter of Instruction Not Need to Include?

A letter of instruction should not repeat information already found in your estate planning documents. It is intended to provide additional details only.

It also should not be used to make changes to legally enforceable estate documents. Informal updates are not binding and may create conflicts.

Where to Store Your Instruction Letter

You can keep a copy of the letter with your estate planning papers, provide one to your lawyer, or place it somewhere your family is likely to look first. You can also share a copy with your executor and discuss it with them if you feel comfortable. Updating the letter each year is useful as assets and personal information change—particularly for Citrix Systems employees with evolving retirement benefits.

Do You Need Guidance?

The Retirement Group can help you prepare for retirement if you are updating or creating your estate plan and want assistance organizing your family’s financial information. Call us at  (800) 900-5867 .

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Sources:

1. Parker, Craig. “How to Write a Letter of Instruction: A Step-by-Step Guide.” Trust & Will, n.d.,
https://trustandwill.com/learn/how-to-write-a-letter-of-instruction . Accessed 1 Dec. 2025.

2. AARP Education & Outreach. “State Your Intentions With a Letter of Instruction.” AARP, 9 Nov. 2022,
https://www.aarp.org/money/retirement/letter-of-instruction/ . Accessed 1 Dec. 2025.

3. Kuffel, Hunter. “Writing a Letter of Instruction for Your Estate Plan.” SmartAsset, 12 Oct. 2025,
https://smartasset.com/estate-planning/letter-of-instruction . Accessed 1 Dec. 2025.

4. McDonald Jacobs. “Letter of Instruction in Estate Planning.” McDonald Jacobs: Portland, Oregon Accountants & Business Consultants, n.d.,
https://www.mcdonaldjacobs.cpa/letter-of-instruction-in-estate-planning/ . Accessed 1 Dec. 2025.

What is the 401(k) plan offered by Citrix Systems?

The 401(k) plan at Citrix Systems is a retirement savings plan that allows employees to save a portion of their salary on a tax-deferred basis.

Does Citrix Systems match employee contributions to the 401(k) plan?

Yes, Citrix Systems offers a matching contribution to the 401(k) plan, which helps employees grow their retirement savings.

What is the maximum contribution limit for the Citrix Systems 401(k) plan?

The maximum contribution limit for the Citrix Systems 401(k) plan is determined by the IRS guidelines, which can change annually.

When can employees of Citrix Systems enroll in the 401(k) plan?

Employees of Citrix Systems can enroll in the 401(k) plan during their initial onboarding period or during the annual open enrollment period.

What investment options are available in the Citrix Systems 401(k) plan?

The Citrix Systems 401(k) plan offers a variety of investment options, including mutual funds, target-date funds, and other investment vehicles.

How can employees of Citrix Systems change their 401(k) contribution amounts?

Employees can change their 401(k) contribution amounts by accessing the benefits portal or contacting the HR department at Citrix Systems.

Is there a vesting schedule for the employer match in the Citrix Systems 401(k) plan?

Yes, Citrix Systems has a vesting schedule for the employer match, which means employees must work for a certain period before they fully own the matched contributions.

Can employees take loans against their 401(k) plan at Citrix Systems?

Yes, employees of Citrix Systems may have the option to take loans against their 401(k) plan, subject to specific terms and conditions.

What happens to the 401(k) plan if an employee leaves Citrix Systems?

If an employee leaves Citrix Systems, they can choose to roll over their 401(k) balance to another retirement account, cash it out, or leave it in the Citrix Systems plan if allowed.

Are there any fees associated with the Citrix Systems 401(k) plan?

Yes, there may be administrative fees and investment fees associated with the Citrix Systems 401(k) plan, which are disclosed in the plan documents.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
For Citrix Systems, the company offers a 401(k) plan that is known for its matching contributions, which are managed by Fidelity. Employees can contribute a percentage of their salary to the plan, and Citrix matches up to 3% of eligible compensation. This matching contribution makes the 401(k) plan a valuable benefit for Citrix employees, helping them to save for retirement with the company's assistance. Citrix Systems' 401(k) plan does not have a unique name, but it is part of the broader benefits package that includes other retirement and health benefits. To qualify for the 401(k) plan, employees must meet eligibility criteria based on their job classification and tenure with the company. The company ensures that employees are well-informed about these benefits, especially during times of corporate transition, such as the merger with TIBCO, where benefits were a point of assurance for employees. The information regarding the Citrix Systems pension plan is less detailed, as the company primarily emphasizes its 401(k) plan. However, it is clear that Citrix Systems prioritizes maintaining a competitive benefits package, which includes retirement savings options designed to support long-term financial security for its employees
Restructuring and Layoffs: Citrix Systems has undergone significant restructuring in 2023-2024 following its merger with Tibco Software to form Cloud Software Group (CSG). This restructuring included a substantial reduction in workforce, with layoffs affecting up to 15% of its employees globally. These cuts were implemented as part of a broader strategy to streamline operations, eliminate redundant roles, and reduce costs, particularly after the merger. This situation is crucial to address given the current economic pressures and the need for companies to remain competitive amid a shifting political landscape that impacts taxation and investment decisions. The restructuring efforts also included the closure of certain offices and facilities, contributing to the overall reduction in operational expenses​ (Enterprise Technology News and Analysis)​ (Enterprise Technology News and Analysis).
Stock Options at Citrix Systems: Citrix Systems offers two types of stock options to its employees: Non-Qualified Stock Options (NQSOs) and Incentive Stock Options (ISOs). NQSOs are the most commonly offered and are available to a broader group, including employees, contractors, and directors. These options provide the right, but not the obligation, to purchase company stock at a fixed strike price, which is determined at the time of the grant. The value realized from exercising these options depends on the difference between the strike price and the market price at the time of exercise. For example, if the strike price is $30 and the stock's market price at the time of exercise is $50, the employee can buy the stock at $30 and either hold or sell it at $50, realizing a profit. However, if the market price is below the strike price, the options might not be exercised. RSUs at Citrix Systems: RSUs at Citrix Systems are granted to employees as part of their compensation package, vesting over a set period, typically linked to tenure or performance milestones. Upon vesting, the RSUs are converted into actual shares of Citrix Systems stock, which the employee owns outright. These shares are typically taxed as ordinary income upon vesting, which can affect the overall financial planning for the employees.
Citrix Systems has been actively involved in enhancing healthcare IT through their technology solutions, which have significant implications for employee health benefits as well. In 2022 and 2023, Citrix focused on improving the healthcare employee experience, particularly in response to industry challenges such as staffing shortages and cybersecurity threats. Citrix's solutions, including Desktop as a Service (DaaS) and secure cloud environments, are designed to support healthcare organizations by enabling flexible work environments while maintaining high levels of data security and compliance with patient privacy regulations. Some of the specific healthcare-related terms and acronyms used by Citrix in their healthcare IT solutions include HIPAA (Health Insurance Portability and Accountability Act) compliance, DaaS (Desktop as a Service), and BYOD (Bring Your Own Device) policies. These terms highlight Citrix’s commitment to providing secure and efficient digital workspaces that cater to the healthcare sector’s unique needs. Recent employee healthcare news related to Citrix includes partnerships with healthcare providers to enhance patient care and reduce IT costs, as well as initiatives to address cybersecurity threats in healthcare environments. Citrix's technology is increasingly being adopted by healthcare organizations to improve both patient outcomes and the work experience for healthcare professionals.
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For more information you can reach the plan administrator for Citrix Systems at 851 W Cypress Creek Rd Fort Lauderdale, FL 33309; or by calling them at (954) 267-3000.

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