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Fidelity National Information Services Families: Why a Letter of Instruction Can Simplify Estate Planning

Healthcare Provider Update: Healthcare Provider for Fidelity National Information Services Fidelity National Information Services, often referred to as FIS, primarily utilizes Cigna Healthcare as its healthcare provider for employee benefits. Cigna offers a variety of health insurance plans to FIS employees, ensuring access to essential medical services and resources. Potential Healthcare Cost Increases in 2026 As we approach 2026, healthcare consumers should prepare for significant increases in health insurance premiums. The Affordable Care Act (ACA) marketplace is set to see some of the steepest hikes since its inception, with rates in certain states jumping by over 60%. As enhanced federal premium subsidies are likely to expire without congressional action, more than 22 million Americans-92% of ACA participants-may confront out-of-pocket premium increases exceeding 75%. This trend reflects not only rising medical costs but also profit pressures from major insurers, creating a challenging environment for consumers seeking affordable healthcare options. Click here to learn more

'Fidelity National Information Services employees can bring more clarity to their estate plans by using a well-organized letter of instruction, which is a practical way to help families navigate important decisions with greater confidence.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'Fidelity National Information Services employees can create a smoother transition for their families by using a clear letter of instruction, which can be an effective way to support loved ones during estate administration.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

Why a letter of instruction can support your estate plan.
What to include in a letter of instruction.
How Fidelity National Information Services employees can use a letter of instruction to help streamline estate administration.

Important Lessons

Estate planning documents like a will and a revocable trust are important, but they might not give your family all the information they need to handle your affairs when you pass away, especially for Fidelity National Information Services employees with complex benefits.

In addition to an estate plan, a letter of instruction can offer your loved ones more information about your assets and personal preferences.

A letter of instruction can contain additional details, such as burial plans and the placement of essential documents, but it should not conflict with your estate planning documents.

Your loved ones might not know who to call, where to find your assets, or how to recognize reputable creditors if something were to happen to you today. By providing clear, supplemental guidance, a letter of instruction can help reduce the stress and work involved in the estate administration process.

A Letter of Instruction: What Is It?

A letter of instruction is an informal document outlining your assets and last wishes, sent to an executor, personal representative, or family members. It adds helpful information not included in legally binding estate planning documents like a will or revocable trust. For Fidelity National Information Services employees managing multiple retirement and savings plans, a letter of instruction can help simplify administration for family members, even though it is not legally required.

Since this letter is informal, it can be updated without consulting an attorney as circumstances change over time. It can contain supplementary information that supports your estate plan, but it should not contradict anything in your legal estate planning documentation.

How to Compose an Instructional Letter

Funeral Plans

You might provide information about your preferred funeral or burial type, funeral home, clergy member, music, speakers, or tribute. You can also include details about pre-paid or pre-arranged funeral or burial plans and where related paperwork is located. Some people also provide biographical details—something Fidelity National Information Services retirees can include for clarity.

Crucial Records

You can note the location of your Social Security card, recent bank account statements, deeds, titles, mortgage documents, important records, and estate planning documents. Some individuals also indicate where to find recent tax returns, which may help identify assets or income sources. If these documents are stored in a lockbox or vault, providing access instructions may be helpful.

Contact Details for Financial Representatives

The names and contact information for bankers, tax preparers, lawyers, insurance agents, real estate agents, and financial advisors can be included in the letter. These professionals can assist with background information, asset identification, account transfers, and final tax filings.

Details of the Assets

You can list your assets’ locations, titling, identifying details, and current values. This may include real estate, stock certificates, savings bonds, annuities, time shares, bank accounts, brokerage accounts, retirement accounts, company interests, safe deposit boxes, life insurance, and personal belongings with monetary or sentimental value.

Computer Files and Online Accounts

You may wish to list your digital files and accounts and designate a successor in your estate planning documents to manage them, since state and federal laws may limit access without written approval. For Fidelity National Information Services retirees who store retirement and benefits information online, this documentation may help reduce challenges.

Details of Debt

You can include information regarding your debts, such as account numbers, balances, statements, and lender contact details.

Beneficiary Details

The beneficiaries listed in your estate plan, along with their contact details, may be included in the letter. This makes it easier for an executor to locate and communicate with those who will receive assets—an important step for families with Fidelity National Information Services retirement accounts.

Pets

You can specify who you want to care for your pets and any specific instructions if your estate documents do not mention them. You may also include your veterinarian’s contact information.

Distribution List for Personal Property

Some states allow individuals to draft a separate document listing specific items of tangible personal property and their intended recipients, as long as the will references the list. Even in states where this is not legally binding, a letter of instruction can still guide your executor and help minimize disagreements.

Private Notes and Clarification of Goals

Some people include private notes or explanations for their decisions regarding inheritance or financial principles. Although not legally binding, these notes can help prevent misunderstandings.

What Does a Letter of Instruction Not Need to Include?

A letter of instruction should not repeat information already found in your estate planning documents. It is intended to provide additional details only.

It also should not be used to make changes to legally enforceable estate documents. Informal updates are not binding and may create conflicts.

Where to Store Your Instruction Letter

You can keep a copy of the letter with your estate planning papers, provide one to your lawyer, or place it somewhere your family is likely to look first. You can also share a copy with your executor and discuss it with them if you feel comfortable. Updating the letter each year is useful as assets and personal information change—particularly for Fidelity National Information Services employees with evolving retirement benefits.

Do You Need Guidance?

The Retirement Group can help you prepare for retirement if you are updating or creating your estate plan and want assistance organizing your family’s financial information. Call us at (800) 900-5867 .

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Sources:

1. Parker, Craig. “How to Write a Letter of Instruction: A Step-by-Step Guide.” Trust & Will, n.d.,
https://trustandwill.com/learn/how-to-write-a-letter-of-instruction . Accessed 1 Dec. 2025.

2. AARP Education & Outreach. “State Your Intentions With a Letter of Instruction.” AARP, 9 Nov. 2022,
https://www.aarp.org/money/retirement/letter-of-instruction/ . Accessed 1 Dec. 2025.

3. Kuffel, Hunter. “Writing a Letter of Instruction for Your Estate Plan.” SmartAsset, 12 Oct. 2025,
https://smartasset.com/estate-planning/letter-of-instruction . Accessed 1 Dec. 2025.

4. McDonald Jacobs. “Letter of Instruction in Estate Planning.” McDonald Jacobs: Portland, Oregon Accountants & Business Consultants, n.d.,
https://www.mcdonaldjacobs.cpa/letter-of-instruction-in-estate-planning/ . Accessed 1 Dec. 2025.

What is the 401(k) plan offered by Fidelity National Information Services?

The 401(k) plan at Fidelity National Information Services is a retirement savings plan that allows employees to save a portion of their salary on a pre-tax basis, helping them build a nest egg for retirement.

How can employees of Fidelity National Information Services enroll in the 401(k) plan?

Employees can enroll in the 401(k) plan by accessing the benefits portal provided by Fidelity National Information Services and completing the enrollment process online.

What are the contribution limits for the 401(k) plan at Fidelity National Information Services?

The contribution limits for the 401(k) plan at Fidelity National Information Services are set annually by the IRS, and employees should refer to the current IRS guidelines for the latest limits.

Does Fidelity National Information Services offer matching contributions to the 401(k) plan?

Yes, Fidelity National Information Services offers matching contributions to the 401(k) plan, which helps employees increase their retirement savings.

What investment options are available in the Fidelity National Information Services 401(k) plan?

The 401(k) plan at Fidelity National Information Services includes a variety of investment options, such as mutual funds, target-date funds, and other investment vehicles to suit different risk tolerances.

Can employees of Fidelity National Information Services take loans against their 401(k) savings?

Yes, employees of Fidelity National Information Services may have the option to take loans against their 401(k) savings, subject to the plan's terms and conditions.

What happens to my 401(k) account if I leave Fidelity National Information Services?

If you leave Fidelity National Information Services, you can choose to roll over your 401(k) account to another qualified retirement plan, cash it out, or leave it in the Fidelity National Information Services plan if allowed.

How often can employees change their contribution amounts to the 401(k) plan at Fidelity National Information Services?

Employees at Fidelity National Information Services can typically change their contribution amounts at any time, subject to the plan's specific rules.

Is there a vesting schedule for employer contributions in the Fidelity National Information Services 401(k) plan?

Yes, Fidelity National Information Services has a vesting schedule for employer contributions, which determines how much of the employer's contributions an employee is entitled to based on their length of service.

How can I access my 401(k) account information at Fidelity National Information Services?

Employees can access their 401(k) account information through the benefits portal provided by Fidelity National Information Services or by contacting the plan administrator.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.

Fidelity National Information Services (FIS) offers its employees the Fidelity National Information Services, Inc. 401(k) Profit Sharing Plan through Vanguard, covering approximately 27,995 employees. The 401(k) plan includes both employee and employer contributions, with limits set by the IRS. In 2023, the maximum employee contribution to the 401(k) was $22,500, and this limit rose to $23,000 in 2024. Employees aged 50 and older are eligible for an additional catch-up contribution of $7,500, raising their total possible contribution to $30,000 in 2023 and $30,500 in 2024. Fidelity National Information Services employees can benefit from both traditional and Roth 401(k) options under this plan, which is managed through Vanguard (Capitalize) (FidelityWorkplace). The company's 401(k) plan includes employer contributions, allowing employees to benefit from profit-sharing when the company performs well. Combined employee and employer contributions were capped at $66,000 in 2023 and increased to $69,000 in 2024

Restructuring and Layoffs: In early 2023, FIS announced a significant restructuring plan aimed at optimizing its operations and reducing costs. This involved a reduction in workforce by approximately 6% to streamline its operations and enhance profitability. The company cited the need to adapt to the evolving market demands and competitive landscape as key reasons for these changes. Importance: Given the current economic uncertainty and the shifting landscape of the financial services industry, it is crucial to monitor these developments. The restructuring efforts reflect broader trends in the sector, impacted by economic conditions, investment strategies, and regulatory changes. Understanding these adjustments can provide insights into how companies are navigating the economic environment and managing their resources.

Fidelity National Information Services (FIS): In 2022, FIS provided stock options and RSUs to its employees as part of its compensation package. The stock options are typically granted to key employees and executives, while RSUs are offered more broadly across various levels of the company. This practice aligns with FIS's goal to attract and retain top talent. Fidelity National Information Services (FIS): For 2023, FIS continued offering stock options and RSUs. Stock options generally come with a vesting schedule, rewarding long-term commitment, while RSUs are often granted with performance-based vesting criteria. These incentives are designed to align employees' interests with the company's long-term goals. Fidelity National Information Services (FIS): In 2024, FIS has updated its stock options and RSU policies, focusing on increasing their competitive edge in the market. RSUs are commonly granted to senior employees and high performers, with stock options being allocated to executives and strategic hires. This approach helps FIS to maintain a motivated and engaged workforce.

Fidelity National Information Services' Financial and Industry Publications: Sources like Bloomberg, Reuters, or industry-specific publications often cover employee benefits in detail. Employee Reviews and Forums: Websites like Glassdoor or Indeed may have reviews and posts from current or former employees discussing their experiences with health benefits. Government and Legal Sources: Resources like the Department of Labor or legal databases might provide information on any recent changes or compliance issues related to employee benefits.