Healthcare Provider Update: Twilio provides health insurance coverage to its U.S.-based employees through partnerships with major providers. Employees can choose from medical, dental, and vision plans, with access to mental health services, fertility benefits, and generous parental leave. Twilio also offers Health Savings Accounts (HSAs) with employer contributions, flexible work arrangements, and wellness reimbursements. Twilio Healthcare costs in the United States are projected to continue rising through 2026, with insurers proposing significant premium increases for Affordable Care Act (ACA) plans. A recent analysis found that ACA insurers are seeking a median premium increase of 15% for 2026, marking the largest hike since 2018. This surge is attributed to factors such as the anticipated expiration of enhanced premium tax credits, rising medical costsincluding expensive medications and increased hospital staysand a shift in the risk pool towards higher-cost enrollees. Without the renewal of enhanced subsidies, out-of-pocket premiums for ACA marketplace enrollees could increase by more than 75% on average. Click here to learn more
'For many Twilio employees, reviewing whether an older life insurance policy still aligns with long-term care needs can be a meaningful step in maintaining a well-structured retirement plan, and thoughtful evaluation is essential.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.
'Twilio employees can benefit from periodically reassessing older life insurance policies to determine whether a 1035 exchange or updated long-term care strategy may better support their evolving retirement goals.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.
In this article, we will discuss:
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How a 1035 exchange works and when it may be appropriate.
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Ways long-term care planning can interact with existing life insurance policies.
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Key considerations before replacing or exchanging an older policy.
For many people, older life insurance policies—sometimes purchased 10, 15, or even 25 years ago—may no longer align with their current needs. As financial priorities evolve, regular reviews of insurance coverage become important to confirm that everything is still functioning as intended. This becomes even more relevant given the rising cost of long-term care. 1 For Twilio employees relying on older insurance policies to help cover the costs of long-term care, this matters more than ever.
Notably, if an existing life insurance policy no longer meets your goals, a 1035 exchange could help support future long-term care costs. Regulated under Section 1035 of the Internal Revenue Code, a 1035 exchange permits the tax-free transfer of one life insurance policy to another “like-kind” policy. When certain conditions are met—such as keeping the same owner and generally the same insured on both contracts—this rule allows Twilio employees to shift from an existing life insurance contract to a comparable policy without incurring taxes. 2
Through this exchange, an older policy may be transitioned into a tax-qualified long-term care insurance policy. One option some people consider is a hybrid long-term care policy, which blends life insurance with a long-term care rider. Benefits from these policies are generally paid tax-free up to IRS limits, and the death benefit can be accelerated or accessed to help cover qualified long-term care expenses 3 —an arrangement some Twilio employees may find helpful as they prepare for the years ahead.
There is no universal approach when evaluating a 1035 exchange. Before making changes, it’s important to understand how surrender fees, taxes, or performance differences may influence outcomes. Age and health can also determine whether new coverage is available or advisable. These factors contribute to whether keeping your current policy, exchanging it, surrendering it, or exploring new options may be appropriate.
A hybrid long-term care policy may offer benefits over an older life insurance policy in many situations. Examples include circumstances where loved ones no longer need the death benefit, the existing policy is falling short of expectations, or the gap between the cash value and death benefit has narrowed significantly. Reviewing illustrations that show a policy’s future performance can help you evaluate whether your coverage still supports your long-term goals.
Long-term care planning is an important part of preparing for the future, and maintaining thoughtful family coverage at each stage of life matters. A financial adviser can help you review your current insurance and discuss what type of future coverage may fit your needs. A tax professional can also offer guidance on tax considerations associated with a 1035 exchange.
The Retirement Group can assist you in reviewing your retirement planning, including decisions about life insurance and long-term care, and how these pieces fit into your broader financial approach. For assistance, call us at (800) 900-5867 .
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- Corporate Employees: 8 Factors When Choosing a Mutual Fund
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- Corporate Employees: 8 Factors When Choosing a Mutual Fund
- Use of Escrow Accounts: Divorce
- Medicare Open Enrollment for Corporate Employees: Cost Changes in 2024!
- Stages of Retirement for Corporate Employees
- 7 Things to Consider Before Leaving Your Company
- How Are Workers Impacted by Inflation & Rising Interest Rates?
- Lump-Sum vs Annuity and Rising Interest Rates
- Internal Revenue Code Section 409A (Governing Nonqualified Deferred Compensation Plans)
- Corporate Employees: Do NOT Believe These 6 Retirement Myths!
- 401K, Social Security, Pension – How to Maximize Your Options
- Have You Looked at Your 401(k) Plan Recently?
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Sources:
1. CareScout and Genworth. ' Calculate the cost of long-term care near you .' 2024.
2. Investopedia. “ Understanding 1035 Exchanges: Tax-Free Insurance and Annuity Transfers ,' by Julia Kagan. 8 Aug. 2025. Accessed 7 Dec. 2025.
3. Fidelity Investments. “ An Old Life Insurance Policy Could Help You Cover the Cost of Long-Term Care ,” by David Peterson. 30 Nov. 2025. Accessed 7 Dec. 2025.
Other Resources:
1. The Partners Group. “ Long-Term Care Insurance .” The Partners Group, 10 Nov. 2022. Accessed 7 Dec. 2025.
2. Financial Industry Regulatory Authority (FINRA). “ Should You Exchange Your Life Insurance Policy? ” FINRA.org, 23 Jan. 2023. Accessed 7 Dec. 2025.
What type of retirement plan does Twilio offer to its employees?
Twilio offers a 401(k) retirement plan to help employees save for their future.
Does Twilio match contributions to its 401(k) plan?
Yes, Twilio provides a matching contribution to employees who participate in the 401(k) plan.
What is the eligibility requirement for Twilio's 401(k) plan?
Employees at Twilio are eligible to participate in the 401(k) plan after completing a specified period of service.
Can employees at Twilio choose how to invest their 401(k) contributions?
Yes, Twilio allows employees to choose from a variety of investment options for their 401(k) contributions.
Is there a vesting schedule for Twilio's 401(k) matching contributions?
Yes, Twilio has a vesting schedule that determines when employees fully own the matching contributions made to their 401(k) accounts.
How often can Twilio employees change their 401(k) contribution amounts?
Twilio employees can change their contribution amounts at regular intervals, typically during open enrollment or at any time as allowed by the plan.
What are the tax benefits of participating in Twilio's 401(k) plan?
Contributions to Twilio's 401(k) plan are made on a pre-tax basis, which can lower an employee's taxable income.
Can Twilio employees take loans against their 401(k) savings?
Yes, Twilio allows employees to take loans against their 401(k) savings, subject to certain conditions and limits.
What happens to a Twilio employee's 401(k) if they leave the company?
If a Twilio employee leaves the company, they have several options for their 401(k), including rolling it over to another retirement account or cashing it out.
Are there any fees associated with Twilio's 401(k) plan?
Yes, there may be administrative fees associated with Twilio's 401(k) plan, which are disclosed in the plan documents.



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