New Update: Healthcare Costs Increasing by Over 60% in Some States. Will you be impacted?

Mr. Cooper Group Families: Why a Letter of Instruction Can Simplify Estate Planning

Healthcare Provider Update: Mr. Cooper Group provides market-based health insurance options including medical, dental, and vision coverage. Employees benefit from HSAs, FSAs, paid parental leave, surrogacy support, tuition reimbursement, and a 401(k) match. The company also offers wellness programs and financial planning tools. Mr. Cooper Group Healthcare costs in the United States are projected to continue rising through 2026, with insurers proposing significant premium increases for Affordable Care Act (ACA) plans. A recent analysis found that ACA insurers are seeking a median premium increase of 15% for 2026, marking the largest hike since 2018. This surge is attributed to factors such as the anticipated expiration of enhanced premium tax credits, rising medical costsincluding expensive medications and increased hospital staysand a shift in the risk pool towards higher-cost enrollees. Without the renewal of enhanced subsidies, out-of-pocket premiums for ACA marketplace enrollees could increase by more than 75% on average. Click here to learn more

'Mr. Cooper Group employees can bring more clarity to their estate plans by using a well-organized letter of instruction, which is a practical way to help families navigate important decisions with greater confidence.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'Mr. Cooper Group employees can create a smoother transition for their families by using a clear letter of instruction, which can be an effective way to support loved ones during estate administration.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

Why a letter of instruction can support your estate plan.
What to include in a letter of instruction.
How Mr. Cooper Group employees can use a letter of instruction to help streamline estate administration.

Important Lessons

Estate planning documents like a will and a revocable trust are important, but they might not give your family all the information they need to handle your affairs when you pass away, especially for Mr. Cooper Group employees with complex benefits.

In addition to an estate plan, a letter of instruction can offer your loved ones more information about your assets and personal preferences.

A letter of instruction can contain additional details, such as burial plans and the placement of essential documents, but it should not conflict with your estate planning documents.

Your loved ones might not know who to call, where to find your assets, or how to recognize reputable creditors if something were to happen to you today. By providing clear, supplemental guidance, a letter of instruction can help reduce the stress and work involved in the estate administration process.

A Letter of Instruction: What Is It?

A letter of instruction is an informal document outlining your assets and last wishes, sent to an executor, personal representative, or family members. It adds helpful information not included in legally binding estate planning documents like a will or revocable trust. For Mr. Cooper Group employees managing multiple retirement and savings plans, a letter of instruction can help simplify administration for family members, even though it is not legally required.

Since this letter is informal, it can be updated without consulting an attorney as circumstances change over time. It can contain supplementary information that supports your estate plan, but it should not contradict anything in your legal estate planning documentation.

How to Compose an Instructional Letter

Funeral Plans

You might provide information about your preferred funeral or burial type, funeral home, clergy member, music, speakers, or tribute. You can also include details about pre-paid or pre-arranged funeral or burial plans and where related paperwork is located. Some people also provide biographical details—something Mr. Cooper Group retirees can include for clarity.

Crucial Records

You can note the location of your Social Security card, recent bank account statements, deeds, titles, mortgage documents, important records, and estate planning documents. Some individuals also indicate where to find recent tax returns, which may help identify assets or income sources. If these documents are stored in a lockbox or vault, providing access instructions may be helpful.

Contact Details for Financial Representatives

The names and contact information for bankers, tax preparers, lawyers, insurance agents, real estate agents, and financial advisors can be included in the letter. These professionals can assist with background information, asset identification, account transfers, and final tax filings.

Details of the Assets

You can list your assets’ locations, titling, identifying details, and current values. This may include real estate, stock certificates, savings bonds, annuities, time shares, bank accounts, brokerage accounts, retirement accounts, company interests, safe deposit boxes, life insurance, and personal belongings with monetary or sentimental value.

Computer Files and Online Accounts

You may wish to list your digital files and accounts and designate a successor in your estate planning documents to manage them, since state and federal laws may limit access without written approval. For Mr. Cooper Group retirees who store retirement and benefits information online, this documentation may help reduce challenges.

Details of Debt

You can include information regarding your debts, such as account numbers, balances, statements, and lender contact details.

Beneficiary Details

The beneficiaries listed in your estate plan, along with their contact details, may be included in the letter. This makes it easier for an executor to locate and communicate with those who will receive assets—an important step for families with Mr. Cooper Group retirement accounts.

Pets

You can specify who you want to care for your pets and any specific instructions if your estate documents do not mention them. You may also include your veterinarian’s contact information.

Distribution List for Personal Property

Some states allow individuals to draft a separate document listing specific items of tangible personal property and their intended recipients, as long as the will references the list. Even in states where this is not legally binding, a letter of instruction can still guide your executor and help minimize disagreements.

Private Notes and Clarification of Goals

Some people include private notes or explanations for their decisions regarding inheritance or financial principles. Although not legally binding, these notes can help prevent misunderstandings.

What Does a Letter of Instruction Not Need to Include?

A letter of instruction should not repeat information already found in your estate planning documents. It is intended to provide additional details only.

It also should not be used to make changes to legally enforceable estate documents. Informal updates are not binding and may create conflicts.

Where to Store Your Instruction Letter

You can keep a copy of the letter with your estate planning papers, provide one to your lawyer, or place it somewhere your family is likely to look first. You can also share a copy with your executor and discuss it with them if you feel comfortable. Updating the letter each year is useful as assets and personal information change—particularly for Mr. Cooper Group employees with evolving retirement benefits.

Do You Need Guidance?

The Retirement Group can help you prepare for retirement if you are updating or creating your estate plan and want assistance organizing your family’s financial information. Call us at (800) 900-5867 .

Featured Video

Articles you may find interesting:

Sources:

1. Parker, Craig. “How to Write a Letter of Instruction: A Step-by-Step Guide.” Trust & Will, n.d.,
https://trustandwill.com/learn/how-to-write-a-letter-of-instruction . Accessed 1 Dec. 2025.

2. AARP Education & Outreach. “State Your Intentions With a Letter of Instruction.” AARP, 9 Nov. 2022,
https://www.aarp.org/money/retirement/letter-of-instruction/ . Accessed 1 Dec. 2025.

3. Kuffel, Hunter. “Writing a Letter of Instruction for Your Estate Plan.” SmartAsset, 12 Oct. 2025,
https://smartasset.com/estate-planning/letter-of-instruction . Accessed 1 Dec. 2025.

4. McDonald Jacobs. “Letter of Instruction in Estate Planning.” McDonald Jacobs: Portland, Oregon Accountants & Business Consultants, n.d.,
https://www.mcdonaldjacobs.cpa/letter-of-instruction-in-estate-planning/ . Accessed 1 Dec. 2025.

What retirement savings plan does Mr. Cooper Group offer to its employees?

Mr. Cooper Group offers a 401(k) savings plan to help employees save for retirement.

How does Mr. Cooper Group match employee contributions to the 401(k) plan?

Mr. Cooper Group provides a matching contribution based on the employee’s contributions, up to a certain percentage of their salary.

What is the eligibility requirement to participate in Mr. Cooper Group's 401(k) plan?

Employees of Mr. Cooper Group are generally eligible to participate in the 401(k) plan after completing a specific period of service, typically within their first year of employment.

Can employees of Mr. Cooper Group make pre-tax contributions to their 401(k)?

Yes, employees of Mr. Cooper Group can make pre-tax contributions to their 401(k), which can lower their taxable income.

Does Mr. Cooper Group allow for Roth contributions in its 401(k) plan?

Yes, Mr. Cooper Group offers the option for employees to make Roth contributions to their 401(k) plan.

What investment options are available in Mr. Cooper Group's 401(k) plan?

Mr. Cooper Group provides a variety of investment options in its 401(k) plan, including mutual funds and target-date funds.

How can employees of Mr. Cooper Group access their 401(k) account information?

Employees can access their 401(k) account information through the online portal provided by Mr. Cooper Group’s plan administrator.

Is there a vesting schedule for the matching contributions at Mr. Cooper Group?

Yes, Mr. Cooper Group has a vesting schedule for matching contributions, which determines when employees fully own those contributions.

What is the maximum contribution limit for the 401(k) plan at Mr. Cooper Group?

The maximum contribution limit for the 401(k) plan at Mr. Cooper Group is in accordance with IRS guidelines, which can change annually.

Can employees of Mr. Cooper Group take loans against their 401(k) savings?

Yes, Mr. Cooper Group allows employees to take loans against their 401(k) savings, subject to specific terms and conditions.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.

News: In early 2024, Mr. Cooper Group announced a significant restructuring plan that includes a reduction of approximately 10% of its workforce. This move is aimed at streamlining operations and reducing operational costs. Additionally, the company has made adjustments to its 401(k) matching contributions.