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Shell PLC Families: Why a Letter of Instruction Can Simplify Estate Planning

'Shell PLC employees can bring more clarity to their estate plans by using a well-organized letter of instruction, which is a practical way to help families navigate important decisions with greater confidence.' — Michael Corgiat, a representative of The Retirement Group, a division of Wealth Enhancement.

'Shell PLC employees can create a smoother transition for their families by using a clear letter of instruction, which can be an effective way to support loved ones during estate administration.' — Brent Wolf, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

Why a letter of instruction can support your estate plan.
What to include in a letter of instruction.
How Shell PLC employees can use a letter of instruction to help streamline estate administration.

Important Lessons

Estate planning documents like a will and a revocable trust are important, but they might not give your family all the information they need to handle your affairs when you pass away, especially for Shell PLC employees with complex benefits.

In addition to an estate plan, a letter of instruction can offer your loved ones more information about your assets and personal preferences.

A letter of instruction can contain additional details, such as burial plans and the placement of essential documents, but it should not conflict with your estate planning documents.

Your loved ones might not know who to call, where to find your assets, or how to recognize reputable creditors if something were to happen to you today. By providing clear, supplemental guidance, a letter of instruction can help reduce the stress and work involved in the estate administration process.

A Letter of Instruction: What Is It?

A letter of instruction is an informal document outlining your assets and last wishes, sent to an executor, personal representative, or family members. It adds helpful information not included in legally binding estate planning documents like a will or revocable trust. For Shell PLC employees managing multiple retirement and savings plans, a letter of instruction can help simplify administration for family members, even though it is not legally required.

Since this letter is informal, it can be updated without consulting an attorney as circumstances change over time. It can contain supplementary information that supports your estate plan, but it should not contradict anything in your legal estate planning documentation.

How to Compose an Instructional Letter

Funeral Plans

You might provide information about your preferred funeral or burial type, funeral home, clergy member, music, speakers, or tribute. You can also include details about pre-paid or pre-arranged funeral or burial plans and where related paperwork is located. Some people also provide biographical details—something Shell PLC retirees can include for clarity.

Crucial Records

You can note the location of your Social Security card, recent bank account statements, deeds, titles, mortgage documents, important records, and estate planning documents. Some individuals also indicate where to find recent tax returns, which may help identify assets or income sources. If these documents are stored in a lockbox or vault, providing access instructions may be helpful.

Contact Details for Financial Representatives

The names and contact information for bankers, tax preparers, lawyers, insurance agents, real estate agents, and financial advisors can be included in the letter. These professionals can assist with background information, asset identification, account transfers, and final tax filings.

Details of the Assets

You can list your assets’ locations, titling, identifying details, and current values. This may include real estate, stock certificates, savings bonds, annuities, time shares, bank accounts, brokerage accounts, retirement accounts, company interests, safe deposit boxes, life insurance, and personal belongings with monetary or sentimental value.

Computer Files and Online Accounts

You may wish to list your digital files and accounts and designate a successor in your estate planning documents to manage them, since state and federal laws may limit access without written approval. For Shell PLC retirees who store retirement and benefits information online, this documentation may help reduce challenges.

Details of Debt

You can include information regarding your debts, such as account numbers, balances, statements, and lender contact details.

Beneficiary Details

The beneficiaries listed in your estate plan, along with their contact details, may be included in the letter. This makes it easier for an executor to locate and communicate with those who will receive assets—an important step for families with Shell PLC retirement accounts.

Pets

You can specify who you want to care for your pets and any specific instructions if your estate documents do not mention them. You may also include your veterinarian’s contact information.

Distribution List for Personal Property

Some states allow individuals to draft a separate document listing specific items of tangible personal property and their intended recipients, as long as the will references the list. Even in states where this is not legally binding, a letter of instruction can still guide your executor and help minimize disagreements.

Private Notes and Clarification of Goals

Some people include private notes or explanations for their decisions regarding inheritance or financial principles. Although not legally binding, these notes can help prevent misunderstandings.

What Does a Letter of Instruction Not Need to Include?

A letter of instruction should not repeat information already found in your estate planning documents. It is intended to provide additional details only.

It also should not be used to make changes to legally enforceable estate documents. Informal updates are not binding and may create conflicts.

Where to Store Your Instruction Letter

You can keep a copy of the letter with your estate planning papers, provide one to your lawyer, or place it somewhere your family is likely to look first. You can also share a copy with your executor and discuss it with them if you feel comfortable. Updating the letter each year is useful as assets and personal information change—particularly for Shell PLC employees with evolving retirement benefits.

Do You Need Guidance?

The Retirement Group can help you prepare for retirement if you are updating or creating your estate plan and want assistance organizing your family’s financial information. Call us at (800) 900-5867 .

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Sources:

1. Parker, Craig. “How to Write a Letter of Instruction: A Step-by-Step Guide.” Trust & Will, n.d.,
https://trustandwill.com/learn/how-to-write-a-letter-of-instruction . Accessed 1 Dec. 2025.

2. AARP Education & Outreach. “State Your Intentions With a Letter of Instruction.” AARP, 9 Nov. 2022,
https://www.aarp.org/money/retirement/letter-of-instruction/ . Accessed 1 Dec. 2025.

3. Kuffel, Hunter. “Writing a Letter of Instruction for Your Estate Plan.” SmartAsset, 12 Oct. 2025,
https://smartasset.com/estate-planning/letter-of-instruction . Accessed 1 Dec. 2025.

4. McDonald Jacobs. “Letter of Instruction in Estate Planning.” McDonald Jacobs: Portland, Oregon Accountants & Business Consultants, n.d.,
https://www.mcdonaldjacobs.cpa/letter-of-instruction-in-estate-planning/ . Accessed 1 Dec. 2025.

How does the Shell Provident Fund function in conjunction with the Shell Pension Plan to assist employees of Shell Oil Company in achieving retirement readiness, and what are the specific eligibility requirements that employees must meet to participate in these plans?

Shell Provident Fund and Shell Pension Plan for Retirement Readiness: The Shell Provident Fund (SPF) and Shell Pension Plan (SPP) work in tandem to enhance employees' retirement readiness by offering company contributions and accrued benefits. Employees are immediately eligible to contribute to SPF with automatic enrollment and varying company contributions based on service length, encouraging active participation and long-term investment. The SPF allows for pre-tax, Roth, and after-tax contributions, with options for loans and withdrawals under specific conditions. The SPP provides a structured pension benefit through the Accumulated Percentage Formula or 80-Point Formula, each tailored to accommodate the retirement goals and timelines of Shell employees, reinforcing a secure financial future upon retirement.

What process should an employee of Shell Oil Company follow to designate a beneficiary for their pension plan benefits, and what are the implications of such designations on retirement planning and estate considerations?

Designating a Beneficiary for Pension Benefits: Shell employees should designate a beneficiary for their pension plan benefits to ensure proper management of their estate and retirement funds. This designation helps in planning for future financial security for their beneficiaries, providing clarity and direction for the distribution of benefits upon the employee's death. The process includes selecting primary and contingent beneficiaries, with spousal consent required if choosing someone other than the spouse as a primary beneficiary.

What communication channels are available for employees of Shell Oil Company who have questions or need clarification regarding their benefits under the Shell Provident Fund and Shell Pension Plan, and how can they best utilize these resources?

Communication Channels for Benefit Queries: Shell provides multiple communication channels for employees to inquire about their benefits under the Shell Provident Fund and Shell Pension Plan. These include dedicated benefits service centers with toll-free numbers and comprehensive online portals that offer detailed plan information, tools for managing investments, and direct contact options to address specific concerns or changes in the employee’s benefit choices.

In cases of early retirement, what are the potential penalties, benefits, and strategic considerations for employees of Shell Oil Company looking to access their pension benefits prior to reaching the normal retirement age?

Early Retirement Considerations: Employees considering early retirement from Shell Oil Company should carefully evaluate the potential penalties and benefits. Strategic considerations include understanding the financial impacts of withdrawing pension funds early, such as reduced benefits and potential tax implications. Planning involves assessing personal financial needs against the long-term benefits of delaying pension withdrawal to maximize retirement income.

How do social security benefits integrate with the Shell Pension Plan, and what factors should employees of Shell Oil Company consider when planning for their overall retirement income, including the implications of receiving dual benefits?

Integration of Social Security Benefits: The integration of social security benefits with the Shell Pension Plan is crucial for employees to consider when planning their overall retirement strategy. Understanding how these dual benefits interact can significantly affect retirement planning, offering a combined approach to maximize retirement income and ensure financial stability in later years.

How does the Shell Oil Company address the issue of preretirement death benefits under the pension plan, and what specific options are available to employees to ensure their beneficiaries are protected in the event of untimely death before retirement?

Preretirement Death Benefits: The Shell Pension Plan includes provisions for preretirement death benefits, ensuring financial protection for beneficiaries in the event of an employee’s untimely death before retirement. These options are pivotal in securing financial support for surviving dependents, providing peace of mind that benefits will be handled according to the employee's wishes and maintained in the face of unforeseen circumstances.