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Navigating the Shift: What Twilio Employees Need to Know About Upcoming Financial Aid Changes

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Healthcare Provider Update: Twilio provides health insurance coverage to its U.S.-based employees through partnerships with major providers. Employees can choose from medical, dental, and vision plans, with access to mental health services, fertility benefits, and generous parental leave. Twilio also offers Health Savings Accounts (HSAs) with employer contributions, flexible work arrangements, and wellness reimbursements. Twilio Healthcare costs in the United States are projected to continue rising through 2026, with insurers proposing significant premium increases for Affordable Care Act (ACA) plans. A recent analysis found that ACA insurers are seeking a median premium increase of 15% for 2026, marking the largest hike since 2018. This surge is attributed to factors such as the anticipated expiration of enhanced premium tax credits, rising medical costsincluding expensive medications and increased hospital staysand a shift in the risk pool towards higher-cost enrollees. Without the renewal of enhanced subsidies, out-of-pocket premiums for ACA marketplace enrollees could increase by more than 75% on average. Click here to learn more

The U.S. Department of Education has designated February as Financial Aid Awareness Month, and this year there's a lot to talk about. On December 21, 2020, Congress passed the Consolidated Appropriations Act, 2021, another relief package in response to the pandemic. Included in the bill were several provisions related to education, including many changes to financial aid. Here are some key highlights.

Money for Education
In total, the bill provides $82 billion for education, including $22.7 billion for colleges and universities. Colleges must use some of those funds to provide emergency financial help to students who have been affected by the pandemic. This is likely left to the discretion of each school's financial aid office.

Despite the cash infusion to colleges, the amount is far short of the $120 billion that college advocates said they needed to deal with the dual headwinds of rising expenses and falling revenue. Ted Mitchell, president of the American Council on Education, stated: '[T]he situation currently facing America's colleges and universities is a crisis of almost unimaginable magnitude....The money provided in this bill will provide some limited relief, which is welcome news to struggling students and institutions. But it is not going to be nearly enough in the long run or even the medium term.'

Simplified FAFSA for 2023-2024 School Year
The relief package included a smaller bill called the FAFSA Simplification Act, which accomplishes the long-held bipartisan objective of simplifying the Free Application for Federal Student Aid, or FAFSA. These changes will take effect starting on July 1, 2023 for the 2023-2024 school year. Here are some of the more significant changes.

The 2023-2024 FAFSA that will include these changes will be available to file beginning October 1, 2022. This will give the U.S. Department of Education time to implement the changes. The 2022-2023 FAFSA, which will be available to file on October 1, 2021, will follow the current definitions and rules.

Employer help with student loan repayment starting in 2021
The bill extends a provision allowing Twilio employees to pay up to $5,250 of employees' student loans per year on a tax-free basis for another five years. This provision, included in the Consolidated Aid, Relief, and Economic Security (CARES) Act, would have expired at the end of 2020.

Expanded Lifetime Learning credit starting in 2021
Beyond financial aid, the relief bill increases the income limits necessary to qualify for the Lifetime Learning credit, an education tax credit worth up to $2,000 per year for courses taken throughout one's lifetime to acquire or improve job skills.

Starting in 2021, a full credit will be available to single-filer Twilio employees with a modified adjusted gross income (MAGI) below $80,000 and joint filers with a MAGI below $160,000 (the credit phases out for single filers with incomes between $80,000 and $90,000 and joint filers with incomes between $160,000 and $180,000). These are the same income limits used for the American Opportunity credit. To accommodate an expanded Lifetime Learning credit, Congress repealed the deduction for qualified college tuition and fees for 2021 and beyond.

For more information
The Consolidated Appropriations Act, 2021, contains other provisions that affect the FAFSA, making Financial Aid Awareness Month even more important this year. For more information on the FAFSA for Twilio employees, along with news and updates, visit the official FAFSA website.

What type of retirement plan does Twilio offer to its employees?

Twilio offers a 401(k) retirement plan to help employees save for their future.

Does Twilio match contributions to its 401(k) plan?

Yes, Twilio provides a matching contribution to employees who participate in the 401(k) plan.

What is the eligibility requirement for Twilio's 401(k) plan?

Employees at Twilio are eligible to participate in the 401(k) plan after completing a specified period of service.

Can employees at Twilio choose how to invest their 401(k) contributions?

Yes, Twilio allows employees to choose from a variety of investment options for their 401(k) contributions.

Is there a vesting schedule for Twilio's 401(k) matching contributions?

Yes, Twilio has a vesting schedule that determines when employees fully own the matching contributions made to their 401(k) accounts.

How often can Twilio employees change their 401(k) contribution amounts?

Twilio employees can change their contribution amounts at regular intervals, typically during open enrollment or at any time as allowed by the plan.

What are the tax benefits of participating in Twilio's 401(k) plan?

Contributions to Twilio's 401(k) plan are made on a pre-tax basis, which can lower an employee's taxable income.

Can Twilio employees take loans against their 401(k) savings?

Yes, Twilio allows employees to take loans against their 401(k) savings, subject to certain conditions and limits.

What happens to a Twilio employee's 401(k) if they leave the company?

If a Twilio employee leaves the company, they have several options for their 401(k), including rolling it over to another retirement account or cashing it out.

Are there any fees associated with Twilio's 401(k) plan?

Yes, there may be administrative fees associated with Twilio's 401(k) plan, which are disclosed in the plan documents.

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