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Twilio Employees: Navigating the Financial Implications of Fallen Tree Damage on Your Property

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Healthcare Provider Update: Twilio provides health insurance coverage to its U.S.-based employees through partnerships with major providers. Employees can choose from medical, dental, and vision plans, with access to mental health services, fertility benefits, and generous parental leave. Twilio also offers Health Savings Accounts (HSAs) with employer contributions, flexible work arrangements, and wellness reimbursements. Twilio Healthcare costs in the United States are projected to continue rising through 2026, with insurers proposing significant premium increases for Affordable Care Act (ACA) plans. A recent analysis found that ACA insurers are seeking a median premium increase of 15% for 2026, marking the largest hike since 2018. This surge is attributed to factors such as the anticipated expiration of enhanced premium tax credits, rising medical costsincluding expensive medications and increased hospital staysand a shift in the risk pool towards higher-cost enrollees. Without the renewal of enhanced subsidies, out-of-pocket premiums for ACA marketplace enrollees could increase by more than 75% on average. Click here to learn more

Are Twilio employees responsible for the damage caused by a tree on their property that hits their neighbor’s home or other insured structure, such as a garage or shed?

In most cases, the answer is “no.”

When such damage occurs to your neighbor’s home due to forces outside your control (e.g., weather events), your neighbors may have to file a claim with their insurer to receive a reimbursement for the damage a fallen down tree caused.

There is one exception, however.

If it is determined that the tree damage stems from your negligence (e.g., dead limbs that you refused to cut down, or you chose to trim your tree as a weekend project), then the neighbor’s insurer may come after you to recover their loss—a process called subrogation.¹

You may want to check your policy or speak to your insurance agent to ascertain if your homeowner's policy covers your liability in cases of negligence.

When Neighbors Sue

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Some neighbors may seek to bring legal action against you, though often that is unnecessary.

For those working at Twilio, determine what municipal laws are in place to cover such instances. Generally speaking, you are not responsible unless you knew, or should have known, about the danger. Proving what you knew or should have known can be difficult and costly in a court of law. It typically benefits both parties to arrive at a compromise that avoids an expensive legal process.

The information in this material is not intended as legal advice. Please consult legal or insurance professionals for specific information regarding your individual situation.

What type of retirement plan does Twilio offer to its employees?

Twilio offers a 401(k) retirement plan to help employees save for their future.

Does Twilio match contributions to its 401(k) plan?

Yes, Twilio provides a matching contribution to employees who participate in the 401(k) plan.

What is the eligibility requirement for Twilio's 401(k) plan?

Employees at Twilio are eligible to participate in the 401(k) plan after completing a specified period of service.

Can employees at Twilio choose how to invest their 401(k) contributions?

Yes, Twilio allows employees to choose from a variety of investment options for their 401(k) contributions.

Is there a vesting schedule for Twilio's 401(k) matching contributions?

Yes, Twilio has a vesting schedule that determines when employees fully own the matching contributions made to their 401(k) accounts.

How often can Twilio employees change their 401(k) contribution amounts?

Twilio employees can change their contribution amounts at regular intervals, typically during open enrollment or at any time as allowed by the plan.

What are the tax benefits of participating in Twilio's 401(k) plan?

Contributions to Twilio's 401(k) plan are made on a pre-tax basis, which can lower an employee's taxable income.

Can Twilio employees take loans against their 401(k) savings?

Yes, Twilio allows employees to take loans against their 401(k) savings, subject to certain conditions and limits.

What happens to a Twilio employee's 401(k) if they leave the company?

If a Twilio employee leaves the company, they have several options for their 401(k), including rolling it over to another retirement account or cashing it out.

Are there any fees associated with Twilio's 401(k) plan?

Yes, there may be administrative fees associated with Twilio's 401(k) plan, which are disclosed in the plan documents.

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For more information you can reach the plan administrator for Twilio at , ; or by calling them at .

*Please see disclaimer for more information

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