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Lumen Employees: These are the Dangers of Pulling From Your 401(k)s

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

As more and more Lumen employees are making hardship withdrawals, it is important not to lose sight of the goal of a comfortable retirement,' advises Patrick Ray from The Retirement Group, a division of Wealth Enhancement Group. 'Other financial solutions should be explored before 401(k) plans are withdrawn in order to preserve the growth of these vital retirement funds.”


“As the trend of rising hardship withdrawals from 401(k)s continues, Lumen employees must weigh the immediate relief against potential future financial constraints,' says Brent Wolf of The Retirement Group, a division of the Wealth Enhancement Group. 'Advice on other sources of liquidity can preserve retirement investments when there are financial shocks.'

'In this article, we will discuss:

1. The Rise in Hardship Withdrawals: An analysis of the sharp rise in hardship withdrawals from 401(k) plans among Lumen employees, and the reasons behind this, including the financial pressures they are under.

2. Long-Term Financial Risks: A look at the possible negative implications for retirement income security for employees who use their retirement savings before they are eligible to do so.

3. Strategies for Sustainable Retirement Planning: Strategies for alternative financial planning to protect retirement assets in a time of economic uncertainty will also be explored.'

This is consistent with data from Bank of America, which shows that many of the Lumen employees have financial problems. According to the analysis of over 4 million participants in their client employee benefits programs in the second quarter of this year, from April to June, there was a visible rise in hardship withdrawals from 401(k) plans.

During this period, about 16,000 people received a hardship distribution, which was 12% higher than the first quarter. The year on year comparison is even more striking, highlighting a 36% increase in the second quarter of 2022. Further examination revealed that for this quarter, the average withdrawal amount was just over $5,000. Compared to the first quarter, the average was $5,100, and compared to the second quarter of the previous year, it was $5,400.

Furthermore, Bank of America's study established that more participants drew from their 401(k) in the second quarter than in the first. This is because, for the past two years, interest rates have risen, and inflation has remained high and therefore, many people are looking for liquidity. Lorna Sabbia, the director of retirement and personal wealth solutions at Bank of America, had the right words to say, saying, “In the current climate, there is a clear shift towards meeting more pressing financial needs than saving for the future by employees.”

Any Lumen employees who are not familiar with the basics of a 401(k) plan may wonder how it works. It is a kind of pension plan that allows American workers to contribute a portion of their salary to an account with the hope of saving for retirement. The chief advantage is that many people are permitted to invest a portion of their pre-tax earnings in this account, and the gains are tax-free. Before the age of 59 1/2, any distribution is subject to a 10% penalty, in addition to standard income tax. But the IRS excludes the penalty for certain financial necessities, such as unexpected medical costs, funeral expenses, or major home repairs. It is, however, important to note that the amount withdrawn must correspond to the actual financial need.

The EBRI has recently published a report that reveals a rather worrying trend of people who are close to retirement age. The average 401(k) balance of individuals between the age 55 and 64, as of 2020, is $171,623 according to EBRI (2021). This might seem like a lot, but as an annuity, it would pay out only a modest monthly sum. Combined with the rising number of early withdrawals, this indicates potential vulnerabilities in the financial security of retirees, suggesting the need for more comprehensive planning and diversification of retirement income in the later years.


It is not a good idea to take out a 401(k) hardship withdrawal. It is possible to avoid the 10% early withdrawal penalty, but the money you withdraw is taxable. Furthermore, this action may put the retirement savings of Lumen employees at risk. Unlike a 401(k) loan, there are no provisions for replenishing hardship withdrawals, although contributions can be made on a regular basis. Thus, withdrawing these funds prematurely reduces the potential for growth and may have adverse implications for long-term financial planning. Hence, financial advisers tend to suggest exploring other sources of emergency funds before contemplating the withdrawal of the tax-advantaged retirement savings.

In conclusion, Sabbia stresses that financial retirement investment is necessary, despite the fact that we are faced with various financial demands in life. She says, “It’s really crucial for people to always make retirement planning a top priority because this could be one of the most expensive times in a person’s life: retirement.” In the current uncertain economic environment, the sustainability and growth of retirement funds should continue to be a critical financial planning aspect.

As it happens, the people in their 60s are no different from seasoned travelers who are now at a crossroads, with retirement being the final destination. However, like any other trip, some unexpected bumps have appeared on the way, and these are equipped with unnecessary costs. Look at these detours as some stops on the road, and some of the tourists will be using their well-stocked travel funds to address some needs. Like these travelers, people who are close to retirement are facing the option of withdrawing money from their 401(k) accounts because they need money. This has been reported recently, and it shows how these mature investors operate in the environment of inflation and high interest rates. It is a lesson that may be useful, particularly when the path forward is not always clear, that planning and alternative itineraries can lead to a secure and enjoyable destination.

Additional Information:

According to the results of the recent AARP survey, 72% of the Lumen employees who are close to retirement do not know the possible negative implications of withdrawing funds from their 401(k) plans before they reach the retirement age. This lack of awareness is perhaps quite surprising, especially when it comes to individuals who are planning to retire in the near future and who may be standing to lose a significant amount of their retirement funds if they make the wrong decisions. It is important for this demographic to recognize that while hardship withdrawals can offer a quick fix, they may have a severe impact on their financial situation in retirement. This data is therefore a clear call to action, particularly for Lumen workers nearing retirement, to demand more comprehensive financial education.

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Managing retirement planning is like steering a ship through unknown waters. You are about to board a giant ship, which represents your financial future, and you are the captain of it. As you near your retirement destination, you may encounter some financial storms in the form of inflation and increasing expenditures. At these moments, it can be tempting to reach into your onboard treasure chest, which represents your 401(k) savings. However, just as a seasoned sailor knows that using these resources indiscriminately may put the entire voyage in jeopardy, so too must Lumen employees understand the risks of withdrawing from their 401(k) prior to retirement. While these hardship withdrawals may provide much-needed relief in the short term, they may ultimately sink your retirement. Rather, think of them as temporary anchor drops that provide stability during the rough seas but for which you need to plan and prepare to have a smooth journey to your retirement destination.'

Bank of America. '401(k) Participant Pulse.'  Bank of America Newsroom , 8 Aug. 2023, newsroom.bankofamerica.com. This source provides a detailed report on 401(k) balances and the increase in hardship withdrawals, offering a broad view of the financial behaviors affecting Lumen employees' retirement plans.

Sources:

1. Bank of America. '401(k) Participant Pulse.'  Bank of America Newsroom , 8 Aug. 2023, newsroom.bankofamerica.com. 

2. Zuss, Noah. 'Retirement Contributions, Hardship Distributions Both Increased in Q1.'  PLANSPONSOR , 8 Nov. 2024,  www.plansponsor.com

3. 'Americans Are Pulling From Their 401(k) at Dramatic Rates.'  Newsweek , 30 Jul. 2023,  www.newsweek.com

4. 'Americans continue to ransack their retirement savings, survey finds.'  Yahoo Finance , 9 Aug. 2023, finance.yahoo.com. 

5. 'BoA: Hardship Withdrawals From 401(k)s Increased 36 Percent.'  National Reverse Mortgage Lenders Association , 8 Aug. 2023,  www.nrmlaonline.org

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

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