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New Update: Healthcare Costs Increasing by Over 60% in Some States. Will you be impacted?

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Lumen Retirees: Will Your Treatments be Covered Under a Medicare Advantage Plan?

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

As Lumen employees near retirement, you need a plan for managing company benefits and maximizing retirement savings - and Tyson Mavar of the Retirement Group can put you on the right path.

For Lumen employees, planning for retirement involves more than savings - Paul Bergeron of the Retirement Group says it's important to weigh all the options for creating a comprehensive retirement plan.

In this article, we will discuss:

  • 1. The impact of prior authorization on Medicare Advantage plans and access to medical treatments.

  • 2. CMS proposed improvements to electronic prior authorization process.

  • 3. Why Medicare Advantage insurers should be held accountable for using prior authorization tools.

Understanding insurance plans is critical in today's complicated healthcare environment - especially for Lumen employees approaching retirement. The plans, called Medicare Advantage plans, have become popular with people over 60 because they provide additional coverage beyond traditional Medicare. Yet prior authorization must be understood in order to obtain medical treatments and services under these plans. This report examines prior authorization in Medicare Advantage, highlights concerns, and proposes improvements.

The Impact of Prior Authorization:

According to a Kaiser Family Foundation report, in 2021 physicians submitted more than 35 million prior authorization requests for Medicare Advantage plans. Around 6% were denied entirely or in part. Most denials were because of inadequate documentation submitted by physicians. Yet most appeals resulted in full or partial reversals of initial denials, suggesting that appeals were largely successful.

Prior authorization may help manage costs and prevent superfluous care but it has also created barriers and delays to essential medical treatments. They affect patients with complex medical needs, limited English proficiency, or rural residents with poor access to specialists. CMS proposes two rules that will enhance electronic prior authorization and decision-making transparency for Medicare Advantage and some other insurers.

Proposed Improvements by CMS:

CMS encourages Medicare Advantage insurers to use prior authorization tools fairly and transparently. The proposed rules address obstacles and delays for patients while ensuring medical necessity of healthcare services. By promoting transparency in decision making and electronic prior authorization, CMS hopes to achieve cost containment while preserving timely access to care.

The Need for Accountability:

Industry experts and advocates have emphasized the need to hold Medicare Advantage insurers accountable for prior authorization use. Medicare education and advocacy organization 65 Incorporated's president Diane Omdahl says CMS must ensure the proper and transparent use of those tools. Emily Stewart, executive director of the National consumer health advocacy organization Community Catalyst, agrees that prior authorization must be considered in evaluating the impact on patient care for at-risk and underserved populations.

Patient Care & Access: A Balanced Approach.

A compromise must be struck between using prior authorization to assure medical necessity while minimizing problems for patients. Complex patients or patients with limited specialist access may experience confusion, increased costs, and treatment delays. Despite the benefits of prior authorization in establishing the need for healthcare services, Justice in Aging senior attorney Anna Grizzle says the challenges it creates must be addressed, especially with certain populations of patients.

Making Informed Choices:

The choice between Medicare Advantage plans and traditional Medicare with a Medigap supplement is important for those approaching retirement age. People enrolled in original Medicare and Medigap rarely need prior authorization. Knowing the nuances of prior authorization in Medicare Advantage is therefore important when making a decision about healthcare coverage.

Understanding how prior authorization impacts Medicare Advantage plans is critical for those over 60 - including Lumen professionals - as the healthcare landscape changes. Prior authorization helps with cost containment and medical necessity; but its execution has to be just, transparent, and equitable. CMS has proposed enhancements for electronic prior authorization procedure and decision transparency. The ultimate goal is to balance optimizing patient care with reducing barriers to accessing needed medical treatments. Keep informed and shop around for retirees' health insurance.

A recent American Medical Association study found that denial of medical remedies by Medicare Advantage plans could have serious consequences. In fact, one-third of physicians polled said the long and complex process of getting prior authorization from insurance companies led to decreased patient care. Such a scary statistic highlights the dangers and obstacles prior authorization requirements may create for people seeking urgent and critical care. (As reported by the American Medical Association in 2021)

Learn what prior authorization does for Medicare Advantage plans. See how physicians made more than 35 million requests - 6% were denied - for expedient care. A Kaiser Family Foundation report shows successful appeals of approval. Find out proposed CMS rules to improve electronic prior authorization and transparency. Understand barriers and delays to necessary treatments that healthcare advocates fear. Examine the delicate equilibrium between cost control and quality care for complex medical cases. Look at Medicare Advantage plans versus traditional Medicare and Medigap as you approach retirement. Be aware of proposed CMS enhancements and the importance of accountability in healthcare insurance.

Imagine Medicare Advantage plans denying 6% of treatments as if you were planning a trip to a five-star resort. Upon arrival, you find out the resort requires prior authorization for some activities despite everything else looking great. This requirement helps the resort maintain standards and controls costs but it delays and limits your enjoyment of your vacation. Lumen retirees can ensure easier access to the resort amenities by promoting transparent and equitable prior authorization processes, as CMS seeks to improve that system for Medicare Advantage plans. It's opening the door to a carefree vacation without frills.

Added Fact:

New research from the Medicare Rights Center published in 2023 highlights something that Lumen retirees should know about Medicare Advantage plans. And while such plans can offer full coverage, they may have network caps that limit your choice of providers, the study found. Check to see if your preferred doctors and hospitals are in-network so your treatments will be covered. Understanding network limitations may help retirees make educated decisions about their retirement healthcare coverage to reduce unexpected costs and access preferred healthcare providers.

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Added Analogy:

Picture yourself planning a worldwide reunion at an exclusive resort. All the activities and amenities at the resort sound fun - except some require prior permission. It's like retirement navigating the maze of Medicare Advantage plans. Such plans come with a bunch of benefits like the resort's but may have network restrictions like prior authorization for certain activities. You can get comprehensive care but your preferred providers must be in the plan's network. Like how you might want to double-check that friends can come along for the reunion fun without incident, Lumen retirees need to know if their treatments are covered under a Medicare Advantage plan and if their doctors are in-network. This care ensures a comfortable retirement - like that dream reunion at the resort.

Sources:

1. Biniek, Jeannie Fuglesten, et al. 'Nearly 50 Million Prior Authorization Requests Were Sent to Medicare Advantage Insurers in 2023.'  Kaiser Family Foundation , 28 Jan. 2025,  www.kff.org/medicare/issue-brief/nearly-50-million-prior-authorization-requests-were-sent-to-medicare-advantage-insurers-in-2023 .

2. 'Prior Authorization Denials Big in Medicare Advantage.'  American Medical Association , 23 Sept. 2024,  www.ama-assn.org/practice-management/prior-authorization/prior-authorization-denials-big-medicare-advantage .

3. Centers for Medicare & Medicaid Services. 'CMS Interoperability and Prior Authorization Final Rule (CMS-0057-F).'  Centers for Medicare & Medicaid Services , 17 Jan. 2024,  www.cms.gov/priorities/key-initiatives/burden-reduction/interoperability/policies-and-regulations/cms-interoperability-and-prior-authorization-final-rule-cms-0057-f .

4. 'Prior Authorization Final Rule Will Improve Patient Access, Alleviate Hospital Administrative Burdens.'  American Hospital Association , 15 Feb. 2024,  www.aha.org/news/blog/2024-02-15-prior-authorization-final-rule-will-improve-patient-access-alleviate-hospital-administrative-burdens .

5. 'A Deeper Dive on Prior Authorization in Medicare Advantage.'  Better Medicare Alliance , June 2021,  bettermedicarealliance.org/blog-posts/a-deeper-dive-on-prior-authorization-in-medicare-advantage .

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

*Please see disclaimer for more information

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