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Return to Work Policies are Causing Issues. Will Nationwide Workers be Affected?

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Mandatory office returns have left Nationwide employees struggling with these impacts on their work-life balance and happiness. Patrick Ray from The Retirement Group suggests that in this regard, where possible, flexible work policies should be leveraged to enhance employee retention and satisfaction, as well as help companies steer through the changing business environment without compromising on productivity or employee well-being.

'As we experience a major shift towards mandatory office returns, the problems of increased attrition and health effects among Nationwide employees are becoming more pronounced. Michael Corgiat of The Retirement Group suggests that companies should move to more agile workplaces that consider employee preferences and well-being in order to ensure a smoother transition and corporate stability in the long run.'

In this article, we will discuss:

  • 1. The various negatives and challenges of the global shift to mandatory office returns for Nationwide employees.

  • 2. The effects of rigid work policies on employees' turnover, recruitment, and happiness in the workplace.

  • 3. The importance of flexibility and adaptability in the retention of talent and the improvement of employees' well-being in the light of new work realities.'

  • The global shift to mandatory office returns has revealed a number of negative effects for Nationwide employees, thus creating a corporate storm. According to the Greenhouse Candidate Experience report, the Federal Reserve's Survey of Household Economics and Decisionmaking (SHED), and Unispace's Returning for Good report, companies are facing several challenges in trying to navigate this new normal. According to Unispace, a survey of 44 of the 100 largest companies in the US with return-to-office policies has found that 42% of these companies have higher employee turnover and 29% have faced challenges in recruitment. Employers expected some level of churn as a result of the mandates, but they were not prepared for how bad it would get.

The Greenhouse report also highlights the importance of adaptability in talent acquisition and retention. 76% of employees said that they are willing to leave their current companies if their employers do not allow flexible working hours. Even more so, the latter was observed among the representatives of underrepresented groups of employees, who were 22% more likely to search for other jobs if flexibility was taken away.

The SHED survey brings one more perspective and reveals that the disappointment towards the transition from a flexible work model to a traditional office format is equivalent to a pay cut of 2-3%. This shows the high level of workers' preference for flexible work policies including, one can assume, Nationwide employees. The Greenhouse report ranks flexible work policies as the most appealing factor to Nationwide employees, except for career-related factors such as pay, security, and promotion. In general, employees value flexibility more than other workplace factors.

A new study conducted by AARP and published on June 28, 2023 found that the effects of the forced office return may be even worse for the target population of 60-year-olds including possibly Nationwide employees who are preparing for retirement.

The stress and negative impacts of going back to the office environment have increased the rate of health complications such as high blood pressure, anxiety, and sleep problems among this age group, the study found. This study is especially relevant to our target audience because it highlights the need to consider the welfare and health consequences of office requirements in the workplace for people who are retiring or still working.

In this interesting article, the secret consequences of mandatory office returns are uncovered. According to the reports, the employee turnover rate has increased by 42%, and 76% of the employees are willing to leave their jobs if flexible working hours are not allowed. Flexibility turns out to be a critical factor in talent retention, being valued more than pay rise and job security. The findings of Unispace show that employees prefer choice, and the ones who were required to come to the office were less likely to do so. Find out how real-world examples of organizations' policy changes helped reduce employee turnover and attract new talent.

Cognitive fallacies also affect employees' decisions in the process of transition. In addition, there is a significant update for retirees: The Secure Act 2.0 has recently been enacted and there are new rules for inheriting IRAs. Ensure you are informed to make the right decisions for your retirement planning. Interestingly, the findings of Unispace show that employees have a different perception of returning to the office depending on the level of choice they have. When employees were allowed to go to the office, they were more willing to do so than when they were told to do so. Real-world examples can be found to support these findings.

For instance, a regional insurance company experienced increasing attrition rates after implementing a return-to-office policy. They were able to reduce employee turnover and improve office morale by using a team-based approach and focusing on collaboration and mentoring. In the same way, a large financial services company found from an internal survey that Nationwide employees preferred more flexible work schedules.

This led to policy changes that led to a decrease in employee turnover. For example, a late-stage SaaS startup that implemented flexible work policies had reduced employee attrition rate and increased job applications, which shows that flexibility is a competitive advantage.

It is important to note the human factors that are present as we work to navigate the changing world of work. The status quo bias and the anchoring bias are real biases that influence the decisions and perceptions of employees in the workplace. The status quo bias makes the employees reluctant to change the flexible working arrangements that they have become used to while the anchoring bias makes them evaluate their work conditions based on the first information that they get, such as salary and job security. In this new world of flexibility, organizations can create a work environment that can attract and retain employees by understanding and tackling these biases.

Today, one has to understand people as much as one has to understand strategy and numbers to succeed in the business world. In conclusion, the data from various reports and real-life examples clearly proves that flexible work policies are vital for attracting and retaining employees in the current workplace. Organizations that embrace flexibility and employee autonomy are more likely to thrive in the current business environment. Understanding and solving cognitive biases are also important in designing a workplace that will attract and retain employees. In the future, the intelligent use of work flexibility will be a key determinant of a company's attractiveness to its employees.

The return to the office is like navigating a stormy sea. As the storm of office mandates builds, companies are seeing higher than expected attrition rates; employees value flexible work policies most. Effective businesses must shift their strategy to include flexibility, which allows employees to choose to return to the office, just as experienced navigators steer a ship according to changing winds and tides.

During this transition, the cognitive biases shape our actions and perceptions as we float through uncharted waters. As Nationwide employees look to the future, they should also be aware of the new rules regarding Inherited IRAs, which will be a helpful compass for their retirement journey.

Extra Fact: Recent research from the Federal Reserve's Survey of Household Economics and Decisionmaking (SHED) conducted in 2023 established that the issues caused by the mandatory office returns can have severe health effects on individuals especially those who are 60 years and older. The study found that many older workers, who may have included Nationwide employees approaching retirement, suffered from health problems such as high blood pressure, anxiety, and sleep problems due to the return to the office. This underscores the need to take the well-being and health impacts of office mandates into account as they can have a direct impact on the quality of life during the transition to retirement or while continuing to work.

Extra Analogy: The challenge of managing the return to mandatory office work for Nationwide employees is like venturing out on a stormy sea. Just as experienced navigators make alterations in their course according to the winds and tides, companies must make alterations for office mandates. The storm of higher-than-expected employee attrition rates is like unpredictable waves that threaten corporate stability.

Nevertheless, allowing employees to work remotely and come to the office if they want is like adjusting sails to get wind power. In the same way, recognizing and addressing cognitive biases such as the status quo bias and anchoring bias is like having a compass to navigate through calm waters. Therefore, it is important that organizations today are flexible and consider the welfare of their employees in order to navigate through these uncharted seas of office mandates and changing work environments that Nationwide workers are faced with.

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The Retirement Group is not affiliated with or sponsored by fidelity.com, netbenefits.fidelity.com, hewitt.com, resources.hewitt.com, access.att.com, ING Retirement, AT&T, Qwest, Chevron, Hughes, Northrop Grumman, Raytheon, ExxonMobil, Glaxosmithkline, Merck, Pfizer, Verizon or Bank of America. We are an independent financial advisory group that specializes in transition planning and lump sum distribution. If you have any questions or require assistance in the retirement planning process, please feel free to contact us at 800-900-5867. The Retirement Group is a Registered Investment Advisor not affiliated with FSC Securities and may be reached at  www.theretirementgroup.com .

Sources:

1. Visier: Hallowell, Rebecca. '7 Data-Backed Facts About Return to Office.' Visier, 2024,  www.visier.com . Accessed 5 Feb 2025.

2. The Wealth Advisor: Ma, Mark. 'Return-To-Office Mandates Are Associated With An Exodus Of High Performers, Research Finds.' The Wealth Advisor, 12 Dec. 2024,  www.thewealthadvisor.com . Accessed 5 Feb 2025.

3. YArooms: Dean, Annie. 'Brace for Impact: The Alarming Effects of the Mandatory Return to Office.' YArooms, 2023,  www.yarooms.com . Accessed 5 Feb 2025.

4. The Wealth Advisor: 'We’re Now Finding Out the Damaging Results of the Mandated Return to the Office–and it’s Worse Than We Thought.' The Wealth Advisor, 2024,  www.thewealthadvisor.com . Accessed 5 Feb 2025.

5. Buildremote: Pfeiffer, Yvonne. 'Comprehensive Study on Return to Office Dynamics.' Buildremote, 2023,  www.buildremote.co . Accessed 5 Feb 2025.

What are the unique benefits provided by the Nationwide Retirement Plan that differentiate it from other retirement plans? How does Nationwide Mutual Insurance Company ensure the plan meets the regulatory requirements while still addressing the needs of its employees?

Unique Benefits of Nationwide Retirement Plan: Nationwide’s Retirement Plan provides both a Final Average Pay (FAP) Benefit and an Account Balance Benefit, which allows flexibility for employees hired at different times. The plan is qualified under Section 401(a) of the Internal Revenue Code, ensuring compliance with federal tax laws. Nationwide ensures regulatory compliance while addressing employee needs through ongoing contributions, actuarial evaluations, and options like lifetime income for retirees and survivors.

How can employee participation in the Nationwide Retirement Plan impact their overall retirement savings strategy? What role does the defined benefit pension plan play in conjunction with Social Security and personal savings for employees of Nationwide Mutual Insurance Company?

Employee Participation Impact: Participation in the Nationwide Retirement Plan enhances employees' overall retirement savings strategy by integrating Social Security, personal savings, and the defined benefit plan. The FAP benefit, based on final average compensation, works alongside Social Security to offer a stable income, while the Account Balance Benefit adds flexibility in retirement income options.

What options do employees of Nationwide Mutual Insurance Company have when they retire before the age of 55, and how do these options compare to those available for employees who retire after reaching that age? What factors influence the choices employees make regarding timing and type of benefit commencement?

Retirement Options Before and After Age 55: Employees retiring before age 55 can start receiving their benefits immediately, but they face early retirement reductions. Those retiring after age 55 may choose from more benefit options like annuities and receive higher, less-reduced payments. The choice to retire before or after age 55 depends on factors like financial need and health, and affects the timing and size of the benefit commencement​(Nationwide Mutual Insur…).

In what ways does the structure of the benefit formulas—Final Average Pay (FAP) Benefit and Account Balance Benefit—affect the retirement income of employees at Nationwide Mutual Insurance Company? What are the implications for employees considering different retirement timings?

Effect of Benefit Formulas on Income: The FAP Benefit is based on Final Average Pay and Social Security coordination, offering a larger benefit for those with higher incomes, while the Account Balance Benefit is based on accumulated contributions and interest. The timing of retirement plays a crucial role in determining income, as early retirement results in reduced benefits, while late retirement allows for continued service accrual and potentially higher payouts.

How does the Nationwide Mutual Insurance Company address spousal benefits under the retirement plan, particularly regarding the Qualified Preretirement Survivor Annuity (QPSA)? What are the actions that employees need to take to ensure their spouses receive these benefits?

Spousal Benefits and QPSA: Nationwide offers a Qualified Preretirement Survivor Annuity (QPSA) to ensure that a spouse receives benefits if the participant dies before retirement. Employees must name their spouse as a beneficiary or obtain notarized consent if they wish to designate someone else. To ensure the spouse receives the QPSA, employees must take the appropriate legal steps outlined in the plan.

What steps must employees of Nationwide Mutual Insurance Company take to successfully file a claim for retirement benefits, and what is the timeframe for processing these claims? How does the company ensure that employees understand their rights under the Employee Retirement Income Security Act (ERISA)?

Steps to File a Claim for Retirement Benefits: To file a claim, employees must notify the Nationwide Retirement Center at Fidelity and submit the required paperwork. Claims are typically processed within 60 days, and Nationwide ensures that employees understand their rights under ERISA through detailed communications and support from Fidelity Investments.

What are the situations that might cause delays or loss of benefits for employees retiring from Nationwide Mutual Insurance Company? How can employees proactively manage these risks to ensure they receive their entitled benefits?

Situations Leading to Delays or Loss of Benefits: Delays can occur if employees fail to submit necessary paperwork, keep their contact information updated, or if they are not vested at the time of severance. Employees should proactively manage these risks by completing forms timely and maintaining communication with the Plan Administrator to avoid disruptions in benefits.

Can employees at Nationwide Mutual Insurance Company alter their distribution choices after commencing their retirement benefits? What regulatory frameworks influence their ability to change benefit elections, and under what circumstances might these changes be permitted?

Changing Distribution Choices After Retirement: Once retirement benefits commence, changes to distribution elections are limited. For example, lump-sum payments and annuity selections are typically irrevocable after commencement, and spousal consent is required for certain changes. Federal regulations, such as IRS rules, further restrict post-retirement changes in benefit elections​(Nationwide Mutual Insur…).

How does the Nationwide Mutual Insurance Company plan for automatic post-retirement benefit increases, and what factors determine the percentage increase? How do these increases impact the long-term financial security of retirees?

Post-Retirement Benefit Increases: Nationwide offers automatic post-retirement benefit increases for participants with service before 1996, with annual increases between 0% and 3% based on fund performance. These increases help to protect retirees’ long-term financial security by adjusting their pension income for inflation.

How can employees contact NDPERS for more information regarding their retirement options, and what specific resources are available for personalized assistance? Clear communication channels and support services are essential for helping employees navigate their retirement planning effectively with NDPERS.

Contacting the Nationwide Retirement Center: Employees can reach the Nationwide Retirement Center at Fidelity by calling 1-800-238-4015 for inquiries about their retirement plan. Fidelity provides detailed support, including benefit estimates, plan information, and assistance with filing claims and selecting benefit distribution options​(Nationwide Mutual Insur…).

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