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Return to Work Policies are Causing Issues. Will WestRock Workers be Affected?

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Mandatory office returns have left WestRock employees struggling with these impacts on their work-life balance and happiness. Patrick Ray from The Retirement Group suggests that in this regard, where possible, flexible work policies should be leveraged to enhance employee retention and satisfaction, as well as help companies steer through the changing business environment without compromising on productivity or employee well-being.

'As we experience a major shift towards mandatory office returns, the problems of increased attrition and health effects among WestRock employees are becoming more pronounced. Michael Corgiat of The Retirement Group suggests that companies should move to more agile workplaces that consider employee preferences and well-being in order to ensure a smoother transition and corporate stability in the long run.'

In this article, we will discuss:

  • 1. The various negatives and challenges of the global shift to mandatory office returns for WestRock employees.

  • 2. The effects of rigid work policies on employees' turnover, recruitment, and happiness in the workplace.

  • 3. The importance of flexibility and adaptability in the retention of talent and the improvement of employees' well-being in the light of new work realities.'

  • The global shift to mandatory office returns has revealed a number of negative effects for WestRock employees, thus creating a corporate storm. According to the Greenhouse Candidate Experience report, the Federal Reserve's Survey of Household Economics and Decisionmaking (SHED), and Unispace's Returning for Good report, companies are facing several challenges in trying to navigate this new normal. According to Unispace, a survey of 44 of the 100 largest companies in the US with return-to-office policies has found that 42% of these companies have higher employee turnover and 29% have faced challenges in recruitment. Employers expected some level of churn as a result of the mandates, but they were not prepared for how bad it would get.

The Greenhouse report also highlights the importance of adaptability in talent acquisition and retention. 76% of employees said that they are willing to leave their current companies if their employers do not allow flexible working hours. Even more so, the latter was observed among the representatives of underrepresented groups of employees, who were 22% more likely to search for other jobs if flexibility was taken away.

The SHED survey brings one more perspective and reveals that the disappointment towards the transition from a flexible work model to a traditional office format is equivalent to a pay cut of 2-3%. This shows the high level of workers' preference for flexible work policies including, one can assume, WestRock employees. The Greenhouse report ranks flexible work policies as the most appealing factor to WestRock employees, except for career-related factors such as pay, security, and promotion. In general, employees value flexibility more than other workplace factors.

A new study conducted by AARP and published on June 28, 2023 found that the effects of the forced office return may be even worse for the target population of 60-year-olds including possibly WestRock employees who are preparing for retirement.

The stress and negative impacts of going back to the office environment have increased the rate of health complications such as high blood pressure, anxiety, and sleep problems among this age group, the study found. This study is especially relevant to our target audience because it highlights the need to consider the welfare and health consequences of office requirements in the workplace for people who are retiring or still working.

In this interesting article, the secret consequences of mandatory office returns are uncovered. According to the reports, the employee turnover rate has increased by 42%, and 76% of the employees are willing to leave their jobs if flexible working hours are not allowed. Flexibility turns out to be a critical factor in talent retention, being valued more than pay rise and job security. The findings of Unispace show that employees prefer choice, and the ones who were required to come to the office were less likely to do so. Find out how real-world examples of organizations' policy changes helped reduce employee turnover and attract new talent.

Cognitive fallacies also affect employees' decisions in the process of transition. In addition, there is a significant update for retirees: The Secure Act 2.0 has recently been enacted and there are new rules for inheriting IRAs. Ensure you are informed to make the right decisions for your retirement planning. Interestingly, the findings of Unispace show that employees have a different perception of returning to the office depending on the level of choice they have. When employees were allowed to go to the office, they were more willing to do so than when they were told to do so. Real-world examples can be found to support these findings.

For instance, a regional insurance company experienced increasing attrition rates after implementing a return-to-office policy. They were able to reduce employee turnover and improve office morale by using a team-based approach and focusing on collaboration and mentoring. In the same way, a large financial services company found from an internal survey that WestRock employees preferred more flexible work schedules.

This led to policy changes that led to a decrease in employee turnover. For example, a late-stage SaaS startup that implemented flexible work policies had reduced employee attrition rate and increased job applications, which shows that flexibility is a competitive advantage.

It is important to note the human factors that are present as we work to navigate the changing world of work. The status quo bias and the anchoring bias are real biases that influence the decisions and perceptions of employees in the workplace. The status quo bias makes the employees reluctant to change the flexible working arrangements that they have become used to while the anchoring bias makes them evaluate their work conditions based on the first information that they get, such as salary and job security. In this new world of flexibility, organizations can create a work environment that can attract and retain employees by understanding and tackling these biases.

Today, one has to understand people as much as one has to understand strategy and numbers to succeed in the business world. In conclusion, the data from various reports and real-life examples clearly proves that flexible work policies are vital for attracting and retaining employees in the current workplace. Organizations that embrace flexibility and employee autonomy are more likely to thrive in the current business environment. Understanding and solving cognitive biases are also important in designing a workplace that will attract and retain employees. In the future, the intelligent use of work flexibility will be a key determinant of a company's attractiveness to its employees.

The return to the office is like navigating a stormy sea. As the storm of office mandates builds, companies are seeing higher than expected attrition rates; employees value flexible work policies most. Effective businesses must shift their strategy to include flexibility, which allows employees to choose to return to the office, just as experienced navigators steer a ship according to changing winds and tides.

During this transition, the cognitive biases shape our actions and perceptions as we float through uncharted waters. As WestRock employees look to the future, they should also be aware of the new rules regarding Inherited IRAs, which will be a helpful compass for their retirement journey.

Extra Fact: Recent research from the Federal Reserve's Survey of Household Economics and Decisionmaking (SHED) conducted in 2023 established that the issues caused by the mandatory office returns can have severe health effects on individuals especially those who are 60 years and older. The study found that many older workers, who may have included WestRock employees approaching retirement, suffered from health problems such as high blood pressure, anxiety, and sleep problems due to the return to the office. This underscores the need to take the well-being and health impacts of office mandates into account as they can have a direct impact on the quality of life during the transition to retirement or while continuing to work.

Extra Analogy: The challenge of managing the return to mandatory office work for WestRock employees is like venturing out on a stormy sea. Just as experienced navigators make alterations in their course according to the winds and tides, companies must make alterations for office mandates. The storm of higher-than-expected employee attrition rates is like unpredictable waves that threaten corporate stability.

Nevertheless, allowing employees to work remotely and come to the office if they want is like adjusting sails to get wind power. In the same way, recognizing and addressing cognitive biases such as the status quo bias and anchoring bias is like having a compass to navigate through calm waters. Therefore, it is important that organizations today are flexible and consider the welfare of their employees in order to navigate through these uncharted seas of office mandates and changing work environments that WestRock workers are faced with.

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The Retirement Group is not affiliated with or sponsored by fidelity.com, netbenefits.fidelity.com, hewitt.com, resources.hewitt.com, access.att.com, ING Retirement, AT&T, Qwest, Chevron, Hughes, Northrop Grumman, Raytheon, ExxonMobil, Glaxosmithkline, Merck, Pfizer, Verizon or Bank of America. We are an independent financial advisory group that specializes in transition planning and lump sum distribution. If you have any questions or require assistance in the retirement planning process, please feel free to contact us at 800-900-5867. The Retirement Group is a Registered Investment Advisor not affiliated with FSC Securities and may be reached at  www.theretirementgroup.com .

Sources:

1. Visier: Hallowell, Rebecca. '7 Data-Backed Facts About Return to Office.' Visier, 2024,  www.visier.com . Accessed 5 Feb 2025.

2. The Wealth Advisor: Ma, Mark. 'Return-To-Office Mandates Are Associated With An Exodus Of High Performers, Research Finds.' The Wealth Advisor, 12 Dec. 2024,  www.thewealthadvisor.com . Accessed 5 Feb 2025.

3. YArooms: Dean, Annie. 'Brace for Impact: The Alarming Effects of the Mandatory Return to Office.' YArooms, 2023,  www.yarooms.com . Accessed 5 Feb 2025.

4. The Wealth Advisor: 'We’re Now Finding Out the Damaging Results of the Mandated Return to the Office–and it’s Worse Than We Thought.' The Wealth Advisor, 2024,  www.thewealthadvisor.com . Accessed 5 Feb 2025.

5. Buildremote: Pfeiffer, Yvonne. 'Comprehensive Study on Return to Office Dynamics.' Buildremote, 2023,  www.buildremote.co . Accessed 5 Feb 2025.

How does the WestRock Company Consolidated Pension Plan specifically calculate the Normal Retirement Benefit for its employees, and what considerations should employees be aware of regarding the Final Average Pay calculation used by WestRock Company?

Normal Retirement Benefit Calculation: The WestRock Company calculates the Normal Retirement Benefit based on the employee's Final Average Pay. This is defined as the average of the employee's highest five years of earnings over the last ten years of employment before termination. Earnings included in the Final Average Pay are most wages, bonuses, commissions, and amounts deferred under the company’s 401(k) plan. Employees should be aware that earnings after December 31, 2015, are excluded unless they qualify under the Rule of 75​(WestRock Company_Issued…).

What are the specific eligibility requirements for the Disability Retirement Pension under the WestRock Company plan, and how does this differ for Legacy Mead and Legacy Westvaco participants within the WestRock Company workforce?

Disability Retirement Pension Eligibility: To qualify for a Disability Retirement Pension, an employee must have earned at least five years of Vesting Service and be deemed "totally and permanently disabled" according to specific criteria. Legacy Mead and Legacy Westvaco participants are subject to special rules detailed in the Legacy Supplement. Legacy Mead employees must apply separate criteria from Legacy Westvaco employees​(WestRock Company_Issued…).

In what ways can employees at WestRock Company manage and maximize their Vesting Service to ensure they receive the full benefits from the company’s pension plan, particularly for those with interrupted service or re-employment?

Vesting Service Maximization: WestRock employees can manage their Vesting Service by ensuring that they complete at least five years of service, which guarantees their right to pension benefits. Employees with interrupted service can still receive credit for Vesting Service if they return within five years. Additionally, employees who leave and return within a year will receive credit for the time they were absent​(WestRock Company_Issued…).

How does the WestRock Company handle the transition of benefits for employees who transfer between different positions within the company, and what impacts could this have on their eventual retirement benefits?

Transfer Between Positions: When WestRock employees transfer between different positions, their retirement benefit is calculated based on the greater of two methods. The first method calculates the benefit accrued at each position separately, while the second method applies the total benefit service across positions. Vesting Service is always combined, regardless of location or position​(WestRock Company_Issued…).

How does the WestRock Company plan ensure that pension benefits are protected, particularly through the Pension Benefit Guaranty Corporation (PBGC), and what should employees know about their rights and guarantees under this insurance?

Pension Benefit Protection (PBGC): The WestRock Pension Plan is insured by the Pension Benefit Guaranty Corporation (PBGC). This federal insurance guarantees that employees will receive their vested pension benefits even if the plan is terminated. Employees should understand that PBGC coverage has limits, and benefits might be reduced under certain circumstances​(WestRock Company_Issued…).

What are the consequences for WestRock Company employees who choose to withdraw from their pension plan or to rollover their benefits upon retirement or termination? How can they navigate these options effectively to avoid penalties?

Withdrawals and Rollovers: Employees can withdraw or roll over their pension benefits upon retirement or termination. Lump-sum withdrawals may be subject to taxes unless rolled over into a qualifying retirement account. Employees should consult the WestRock Benefits Center to avoid penalties and ensure compliance with federal tax regulations​(WestRock Company_Issued…).

How does the WestRock Company maintain compliance with federal regulations and best practices under ERISA, and what specific rights do employees have concerning their pension benefits?

ERISA Compliance: WestRock complies with the Employee Retirement Income Security Act (ERISA), ensuring that employees' pension rights are protected. Employees have the right to receive information about their benefits, act prudently, and enforce their rights through the claims and appeals process outlined in the plan​(WestRock Company_Issued…).

What resources are available to employees of WestRock Company for understanding their benefits under the Consolidated Pension Plan, and how can they utilize these resources to ensure they make informed decisions about their retirement?

Resources for Understanding Benefits: WestRock provides employees access to the WestRock Benefits Center, where they can obtain information on their pension plan. Employees are encouraged to review the Summary Plan Description and consult with the Benefits Center for clarification on their benefits and to make informed retirement decisions​(WestRock Company_Issued…).

How will the integration of employee benefits from various company acquisitions impact current staff at WestRock Company, and what steps is the company taking to communicate these changes effectively to its employees?

Impact of Acquisitions on Benefits: WestRock has acquired various companies over time, and employees from these acquisitions may have different pension rules applied to them. WestRock takes steps to integrate these employees and communicates any changes through the WestRock Benefits Center. Special rules may apply based on the previous employer’s pension plan​(WestRock Company_Issued…).

How can employees of WestRock Company get in touch with the WestRock Benefits Center to seek clarification about the Summary Plan Description, and what are the best practices to follow when requesting information regarding their pension plan?

Contacting the Benefits Center: Employees can contact the WestRock Benefits Center for clarification on the Summary Plan Description. Best practices include having detailed questions prepared, reviewing the SPD in advance, and requesting copies of documents or forms that clarify specific aspects of their pension plan​(WestRock Company_Issued…).

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