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Planning Ahead: Understanding Guardianships and Financial Care for Lumen Families

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

'Lumen employees should view proactive estate planning as essential to family continuity, making it important to establish powers of attorney and trusts early to help reduce stress and safeguard loved ones from unnecessary court involvement.' – Paul Bergeron, a representative of The Retirement Group, a division of Wealth Enhancement.

'Lumen employees can better support aging family members by putting durable powers of attorney and health care proxies into place early. This type of proactive planning can help families maintain control and circumvent unnecessary court intervention.' – Tyson Mavar, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. The differences between guardianships and conservatorships and how they function.

  2. Common challenges and potential risks involved in managing these arrangements.

  3. Key proactive steps to reduce the need for court involvement through effective estate planning.

Understanding Conservatorships, Guardianships, and Financial Planning for Elderly Family Members

For Lumen employees caring for aging parents or relatives, it’s common to wonder when more active caregiving may become necessary. As loved ones face age-related decline or cognitive changes, there may come a time when they can no longer manage daily personal or financial responsibilities independently.

Court involvement through a guardianship or conservatorship is often unnecessary if estate planning documents, such as a trust or powers of attorney, are already in place. Still, it’s important to understand how these legal arrangements work in case they become needed in the future.

The Roles of Conservatorships and Guardianships

Under a guardianship or conservatorship, a court appoints a fiduciary to manage an individual’s personal care and, in some cases, their financial matters. The judge defines the scope of authority, which can range from limited to full control. These roles can be filled by family members, trusted friends, or qualified professionals.

While the terms “guardian” and “conservator” are sometimes used interchangeably, their legal definitions vary by state. In many states, a conservator handles financial responsibilities, while a guardian oversees personal and health care decisions. For instance, in California, a conservator of the estate manages financial matters, while a conservator of the person makes decisions related to health and daily living.

A guardianship or conservatorship generally remains in effect until the individual regains capacity, the court terminates the arrangement, or the person passes away.

Risks and Difficulties

While intended to help vulnerable individuals, these arrangements can introduce risks. Disagreements among family members or co-guardians may lead to legal expenses or misuse of funds. Some government and court reports have documented instances of abuse or mismanagement by appointed guardians, underscoring the importance of transparency and accountability.

Serving as a guardian or conservator requires diligence, accurate record-keeping, and a strong sense of responsibility.

Planning Ahead to Reduce Court Involvement

Lumen families can take several forward-looking steps to help reduce the need for a guardianship or conservatorship:

  • Durable Financial Power of Attorney: This document allows an appointed agent to make financial decisions if the individual becomes unable to do so. It often removes the need for a financial conservatorship.

  • Health Care Power of Attorney or Health Care Proxy: This authorizes an agent to make medical and care-related decisions if the person becomes incapacitated.

  • Trusts: Establishing a trust gives a designated trustee control over certain assets, with successor trustees stepping in if the grantor becomes unable to manage the trust. Naming a professional or institutional trustee can reduce potential conflicts.

  • Supported Decision-Making (SDM): SDM allows capable individuals to appoint trusted supporters who help them make informed decisions without losing autonomy. Not all states recognize this option, but its use is increasing.

  • Team Approach: Multiple individuals can share fiduciary responsibilities—for example, one may handle health care decisions while another manages finances. This division of duties creates checks and balances.

  • Account Monitoring and Trusted Contact: Financial firms enable clients to name a trusted contact to be alerted if unusual activity occurs. Monitoring tools such as EverSafe can identify irregular withdrawals, missed payments, or spending changes.

The Value of Preparation

For those managing substantial assets or business interests, proper documentation and fiduciary appointments can support family continuity if incapacity occurs. Thoughtful preparation can help preserve family resources, maintain dignity, and ease stress during uncertain times.

If you or your family members are Lumen employees seeking guidance on retirement or incapacity planning, The Retirement Group can assist. Our experienced team specializes in helping employees from large corporations plan for future financial needs. To learn more, contact The Retirement Group at (800) 900-5867 to discuss your situation and explore available options.

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Sources:

  • 1. Judicial Council of California.  Handbook for Conservators: 2016 Revised Edition.  Judicial Council of California, 2016. PDF.

  • 2. U.S. Government Accountability Office.  Elder Abuse: The Extent of Abuse by Guardians Is Unknown, but Some Measures Exist to Help Protect Older Adults.  GAO-17-33, 16 Nov. 2016. PDF.

  • 3. Financial Industry Regulatory Authority. “Regulatory Notice 17-11: Financial Exploitation of Seniors—Trusted Contact Person (Rule 4512) and Temporary Holds (Rule 2165).” FINRA, March 2017. PDF.

  • 4. Consumer Financial Protection Bureau.  Managing Someone Else’s Money: Help for Agents under a Power of Attorney.  CFPB Publication 13041, 2022. PDF.

  • 5. National Council on Disability.  Beyond Guardianship: Toward Alternatives That Promote Greater Self-Determination.  22 Mar. 2018. PDF.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

*Please see disclaimer for more information

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