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New Update: Healthcare Costs Increasing by Over 60% in Some States. Will you be impacted?

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Redefining Retirement: What Lumen Employees Should Know About the Partial Retirement Transition

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

“Many Lumen employees discover that retirement is less about numbers and more about redefining identity, structure, and purpose. Thoughtful planning—paired with guidance from a qualified financial, legal, or tax professional—can help make that transition both intentional and fulfilling.” – Wesley Boudreaux, a representative of The Retirement Group, a division of Wealth Enhancement.

“Lumen employees are often financially prepared for retirement, but the real adjustment comes in redefining purpose, managing evolving spending patterns, and creating meaningful structure—highlighting the benefits of a proactive transition plan made in coordination with qualified financial, legal, or tax professionals.” – Patrick Ray, a representative of The Retirement Group, a division of Wealth Enhancement.

In this article, we will discuss:

  1. The personal and psychological shifts that often surprise Lumen professionals in retirement.

  2.  How spending patterns and time structure may evolve in the early years of retirement.

  3. Why purpose and flexible engagement matter as much as financial preparation.

by Brent Wolf, CFP®, Wealth Enhancement

Having advised executives and successful professionals for 30 years, I’ve observed a pattern—especially among those building long careers at Lumen: Most retirement surprises aren’t monetary in nature. They are personal.

On paper, many individuals are well-prepared for retirement. They have comprehensive estate plans, brokerage accounts, sizable 401(k) balances, and pensions. They have a structured income strategy, a thoughtful tax plan, and carefully modeled health care projections. Many Lumen employees approach retirement with this same disciplined preparation.

Nevertheless, within the first 12 to 24 months, many say the same thing: “I didn’t anticipate the vacuum.”

The Identity Change Nobody Discusses

“I was the person everyone called when something broke for 35 years,” a retired senior vice president once told me. Then one day, nobody called.

That silence can feel unsettling.

Work provides structure, social connection, status, and daily purpose. Even highly accomplished professionals can feel disoriented when that framework disappears. For long-tenured Lumen employees, whose careers often span decades of leadership and responsibility, this identity shift can be profound.

At Wealth Enhancement, we view retirement as both a financial and psychological transition.

First Surprise: Time Doesn’t Feel Like You Expected

Before retiring, clients often say:

- “I’ll travel.”

- “I’ll play more golf.”

- “I’ll finally relax.”

And for a while, they do.

But after the first year, many discover that unlimited free time doesn't automatically create fulfillment. Without intentional structure, days can blur together. Some adapt immediately. Others struggle without deadlines or demands.

That’s why retirement preparation for many Lumen professionals includes lifestyle planning—not just balance sheet projections.

Second Surprise: Spending Isn’t Always Linear

Another common surprise is spending behavior. Many retirees assume their expenses will gradually decline. In reality, spending often shifts in phases, commonly described as:

  • Go-Go Years:  Higher spending on travel, hobbies, and family in the early years of retirement.

  • Slow-Go Years:  Moderation and stabilization mid-retirement.

  • No-Go Years:  Increased focus on health care over time.

Although overall household spending often trends downward with age, increased medical costs can take up the difference. As a result, some retirees underspend early out of caution. On the flip side, others overspend in the excitement of newfound freedom. The key is to find the middle ground.

A thoughtful long-term strategy can help Lumen employees enjoy retirement confidently without second-guessing every financial decision.

Surprise #3: Many Choose to Work—Partially

Many retirees re-engage in work in some capacity. They pursue:

  • - Board or consulting roles

  • - Advisory or teaching positions

  • - Part-time industry involvement

They do so by choice—not necessity.

As one former C-suite executive shared, “I don’t miss the stress. But I miss being useful.”

For many Lumen professionals, retirement today isn’t about stopping completely—it’s about redefining engagement.

Surprise #4: Purpose Matters as Much as Portfolio Strategy

As advisors, we naturally focus on estate planning, tax efficiency, income distribution, and health care planning.

But over time, I’ve noticed something just as important: those who thrive in retirement often have a clearly defined purpose alongside their financial strategy.

For individuals whose professional identity has been central to their lives—common among long-serving Lumen employees—retirement can feel like losing a part of themselves. Replacing that identity intentionally makes all the difference.

The Early Years Matter Most

The initial stage of retirement is especially important. Decisions made during this period may influence:

- Social Security timing

- Tax bracket management

- Health care strategy

- Withdrawal sequencing

- Long-term legacy planning

Just as importantly, these years shape emotional adjustment. Those who treat retirement as a transition rather than an abrupt ending tend to adapt more smoothly.

Questions Worth Asking Before You Retire

As retirement approaches, consider asking yourself:

  • - What will give structure to my weeks?

  • - Where will I find meaning and contribution?

  • - With whom will I spend intentional time?

  • - If I return to work in some capacity, is my financial plan flexible?

Retirement is not a single event. It's a multi-step transition. The vacuum doesn’t have to remain empty—it simply needs to be filled thoughtfully.

Planning Your Next Chapter

The Retirement Group, a division of Wealth Enhancement, helps individuals prepare for both the personal and financial realities of retirement. We also support those transitioning now or within five years of retirement. You can contact The Retirement Group at  (800) 900-5867  to discuss retirement readiness, health care planning, tax considerations, and income strategy.

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Sources:

1. Bartol, Ana, and Barbara Grah. “Aging and Work-Related Identity Loss Due to Retirement.”  ENTRENOVA – ENTerprise REsearch InNOVAtion , 2025, pp. 8–9. EconStor,  https://www.econstor.eu/bitstream/10419/317961/1/entrenova-2024-0018.pdf .

2. Kiplinger. ' The Emotional Side of Retiring: Six Steps to Help You Move On ,' by Kathryn Pomroy. February 13, 2026.

3. Journal of Financial Planning. ' 2025 Trends in Retirement Planning ,' Financial Planning Association. 2026.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

*Please see disclaimer for more information

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