How the Rise of Over-65 Employees Can Transform the Future of Work at Global Payments

Healthcare Provider Update: Healthcare Provider for Global Payments Global Payments, a prominent payment technology and software solutions provider, collaborates with various insurance providers to offer healthcare benefits to its employees. While specific healthcare providers may vary by region and plan, large insurers like Anthem and UnitedHealthcare are commonly associated with companies of this size, offering employer-sponsored health coverage options. Potential Healthcare Cost Increases in 2026 As we look toward 2026, employees of Global Payments may face significant increases in healthcare costs. A projected wave of premium hikes could see rates exceed 60% in some states, severely impacting out-of-pocket expenses. With many employers eyeing strategies to offset rising expenses, such as increasing deductibles and out-of-pocket maximums, employees must prepare for a potential financial strain. A recent study indicates that over 51% of large companies plan to shift more healthcare costs onto their workforce, coupled with the expiration of enhanced federal subsidies, which might ultimately leave employees with thousands in additional costs for same or lesser coverage. Careful planning and early decision-making regarding benefits will be crucial for navigating these changes effectively. Click here to learn more

A major transition is occurring in the changing face of the global labor market; this is a time of transition where the workplace's demographic makeup is changing dramatically. The aging of the workforce, especially in the US, presents opportunities as well as obstacles for businesses and organizations trying to integrate a workforce that is becoming more and more intergenerational. This shift is occurring at a time when the presence of Global Payments employees who are nearing retirement age is increasing, which is different from historical standards where these instances were uncommon.

Nearly one-fifth of Americans 65 and older were working in 2023, according to recent Pew Research survey results. This percentage has nearly risen over the previous three decades. In addition, a study done last year by Bain & Co. predicts that by 2031, workers who are 55 years of age or older will make up more than 25% of the world's workforce. This change in the workforce's demographics calls for a careful analysis to find the best ways to maximize the potential of an intergenerational workforce and make sure that the special knowledge and expertise of older employees are used to boost innovation and organizational success.

Bringing in employees from a variety of generations is crucial, says Jason LaRue, National Managing Partner of Talent and Culture at KPMG. He recognizes the value that people with long careers can offer to the workplace. LaRue's viewpoint, which advocates for a more inclusive approach to talent management, highlights a deeper understanding of the need to go beyond age-based preconceptions about capacity and potential.

Older Global Payments employees have a variety of reasons for wanting to stay in the workforce, from personal aspirations for social engagement, meaningful work, and the pursuit of new career opportunities, to financial needs like caregiving responsibilities and the desire for ongoing income to support longer, healthier life spans. Prominent figures such as Elizabeth White, who started a business at the age of 68, demonstrate how retirement is a dynamic concept and how career reinvention is possible as one ages.

Employing and keeping older workers makes a lot of financial sense. Organization for Economic Cooperation and Development (OECD) research shows that organizations with a higher percentage of older employees have lower turnover rates, which can dramatically minimize the expenses associated with hiring and training new employees. Loyalty, stability, and accumulated 'crystallized intelligence,' which encompasses a multitude of information, competence, and improved problem-solving skills, are frequently attributes of older workers.

Additionally, having elder personnel in a company, like Global Payments, can create a more compassionate and prosocial work atmosphere, which benefits all staff members by promoting a culture of support and mentoring. Research has demonstrated that intergenerational teams are more inventive and productive, dispelling the myths around ageism in the workplace.

Despite the obvious benefits, ageist attitudes and behaviors make it difficult for older workers to fully participate in and advance in their jobs. In order to overcome these obstacles, a concentrated effort must be made to build age-inclusive policies and procedures that reward seasoned employees and encourage their ongoing participation and advancement.

Employers are starting to understand the significance of this demographic change and are putting in place rewards and initiatives aimed at luring, keeping, and assisting senior employees. Examples of creative strategies to meet the needs and goals of senior employees include Northrop Grumman's iReturn program and KPMG's caregiver concierge perks.

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It is obvious that reevaluating conventional ideas of labor, retirement, and career growth is crucial as society continues to struggle with the effects of an aging workforce. Organizations may access a plethora of talent and expertise that will be essential to their success in the upcoming decades by cultivating an atmosphere that honors the contributions of Global Payments workers of all ages.

A noteworthy trend, impacting companies like Global Payments, is the increasing enhancement of risk management and decision-making procedures in organizations with sizable populations of workers 65 years of age and above. In March 2023, the Harvard Business Review published a research that emphasizes how senior employees' seasoned judgment and different perspectives help create more complete and balanced approaches to company planning and problem-solving. This combination of wisdom and experience improves operational effectiveness and has a favorable effect on the bottom line by creating an organizational culture that is more flexible and resilient.

Imagine an experienced orchestra consisting of players of all ages who have mastered their instruments and join together to share their unique experiences. The most seasoned players in this symphony, like those over 65 in the labor, are essential. The orchestra's overall tone and harmony are enhanced by their profound knowledge of the music and their capacity for creativity and adaptation in their performances. In a similar vein, businesses that recognize and cherish the contributions of their most seasoned workers discover that their workplaces have a deeper, more harmonious balance. Similar to how a varied variety of experiences in an orchestra takes the performance to new heights, this synergy not only increases innovation and productivity but also fortifies the company's resilience and boosts its bottom line.