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How the Rise of Over-65 Employees Can Transform the Future of Work at USG Corporation

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A major transition is occurring in the changing face of the global labor market; this is a time of transition where the workplace's demographic makeup is changing dramatically. The aging of the workforce, especially in the US, presents opportunities as well as obstacles for businesses and organizations trying to integrate a workforce that is becoming more and more intergenerational. This shift is occurring at a time when the presence of USG Corporation employees who are nearing retirement age is increasing, which is different from historical standards where these instances were uncommon.


Nearly one-fifth of Americans 65 and older were working in 2023, according to recent Pew Research survey results. This percentage has nearly risen over the previous three decades. In addition, a study done last year by Bain & Co. predicts that by 2031, workers who are 55 years of age or older will make up more than 25% of the world's workforce. This change in the workforce's demographics calls for a careful analysis to find the best ways to maximize the potential of an intergenerational workforce and make sure that the special knowledge and expertise of older employees are used to boost innovation and organizational success.

Bringing in employees from a variety of generations is crucial, says Jason LaRue, National Managing Partner of Talent and Culture at KPMG. He recognizes the value that people with long careers can offer to the workplace. LaRue's viewpoint, which advocates for a more inclusive approach to talent management, highlights a deeper understanding of the need to go beyond age-based preconceptions about capacity and potential.

Older USG Corporation employees have a variety of reasons for wanting to stay in the workforce, from personal aspirations for social engagement, meaningful work, and the pursuit of new career opportunities, to financial needs like caregiving responsibilities and the desire for ongoing income to support longer, healthier life spans. Prominent figures such as Elizabeth White, who started a business at the age of 68, demonstrate how retirement is a dynamic concept and how career reinvention is possible as one ages.

Employing and keeping older workers makes a lot of financial sense. Organization for Economic Cooperation and Development (OECD) research shows that organizations with a higher percentage of older employees have lower turnover rates, which can dramatically minimize the expenses associated with hiring and training new employees. Loyalty, stability, and accumulated 'crystallized intelligence,' which encompasses a multitude of information, competence, and improved problem-solving skills, are frequently attributes of older workers.


Additionally, having elder personnel in a company, like USG Corporation, can create a more compassionate and prosocial work atmosphere, which benefits all staff members by promoting a culture of support and mentoring. Research has demonstrated that intergenerational teams are more inventive and productive, dispelling the myths around ageism in the workplace.

Despite the obvious benefits, ageist attitudes and behaviors make it difficult for older workers to fully participate in and advance in their jobs. In order to overcome these obstacles, a concentrated effort must be made to build age-inclusive policies and procedures that reward seasoned employees and encourage their ongoing participation and advancement.

Employers are starting to understand the significance of this demographic change and are putting in place rewards and initiatives aimed at luring, keeping, and assisting senior employees. Examples of creative strategies to meet the needs and goals of senior employees include Northrop Grumman's iReturn program and KPMG's caregiver concierge perks.

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It is obvious that reevaluating conventional ideas of labor, retirement, and career growth is crucial as society continues to struggle with the effects of an aging workforce. Organizations may access a plethora of talent and expertise that will be essential to their success in the upcoming decades by cultivating an atmosphere that honors the contributions of USG Corporation workers of all ages.

A noteworthy trend, impacting companies like USG Corporation, is the increasing enhancement of risk management and decision-making procedures in organizations with sizable populations of workers 65 years of age and above. In March 2023, the Harvard Business Review published a research that emphasizes how senior employees' seasoned judgment and different perspectives help create more complete and balanced approaches to company planning and problem-solving. This combination of wisdom and experience improves operational effectiveness and has a favorable effect on the bottom line by creating an organizational culture that is more flexible and resilient.

Imagine an experienced orchestra consisting of players of all ages who have mastered their instruments and join together to share their unique experiences. The most seasoned players in this symphony, like those over 65 in the labor, are essential. The orchestra's overall tone and harmony are enhanced by their profound knowledge of the music and their capacity for creativity and adaptation in their performances. In a similar vein, businesses that recognize and cherish the contributions of their most seasoned workers discover that their workplaces have a deeper, more harmonious balance. Similar to how a varied variety of experiences in an orchestra takes the performance to new heights, this synergy not only increases innovation and productivity but also fortifies the company's resilience and boosts its bottom line.

How does the retirement plan structure at USG Corporation impact both final average earnings participants and cash balance participants, especially regarding their eligibility and benefits accrued over time? In what ways does the differentiation between these two categories influence the retirement outcomes for employees of USG Corporation?

Retirement Plan Structure: USG Corporation's retirement plan differentiates between Final Average Earnings Participants and Cash Balance Participants. Final Average Earnings participants, who joined before January 1, 2011, accrue benefits based on their final average earnings and years of service, which can result in higher benefits for longer-serving employees. Cash Balance participants, who joined after January 1, 2011, have their benefits calculated based on a cash balance account, which grows with contributions and interest credits. These differences affect retirement outcomes, as Final Average Earnings participants may see higher pension payments if they have longer service or higher wages, while Cash Balance participants have more predictable but potentially lower benefits based on their account balance​(USG Corporation_Retirem…).

USG Corporation's Retirement Plan allows for different age-specific rules regarding early retirement. How do the "Rule of 90" and "Rule of 82" affect the financial planning of employees considering an early retirement option, and what should they consider regarding their long-term financial security?

Rule of 90 and Rule of 82: The "Rule of 90" allows employees to retire early without a reduction in benefits if their age plus years of service total 90, provided they retire at or after age 62. The "Rule of 82" permits early retirement with reduced benefits for those whose age and years of service total 82. Employees planning early retirement must consider these rules as they directly affect the amount of benefits they receive, making it important to assess how long-term financial security will be impacted, especially if they retire before age 62​(USG Corporation_Retirem…).

Could you elaborate on the process through which employees at USG Corporation can change their beneficiaries within the retirement plan? What steps need to be taken, and what are the implications of these changes on the benefits received upon the participant's death?

Changing Beneficiaries: To change beneficiaries, USG Corporation employees must contact Your Benefits Resources™, where they can designate a primary and contingent beneficiary. If married, the spouse must provide notarized consent to name a different primary beneficiary. The process involves completing a form, and any changes affect who receives benefits upon the participant's death. Failing to update the beneficiary could result in benefits being paid to unintended individuals​(USG Corporation_Retirem…).

As part of the retirement process at USG Corporation, how are pensionable earnings calculated? What factors are included in this determination, and how might they vary among different employees based on their roles within the organization?

Pensionable Earnings Calculation: Pensionable earnings at USG Corporation include regular pay, shift differentials, and bonuses but exclude items like nonqualified deferred compensation, severance, and stock awards. These earnings are used to calculate benefits based on formulas that take into account an employee’s service years and earnings over the 36 highest consecutive months of the last 15 years of participation​(USG Corporation_Retirem…).

How does the automatic enrollment in the USG Corporation Retirement Plan work, and what options do employees have if they initially chose not to participate? What implications might this have for their retirement savings strategy?

Automatic Enrollment and Opting In: Employees at USG Corporation are automatically enrolled in the retirement plan unless they choose to opt out. If employees decide not to participate initially, they can enroll later by contacting Your Benefits Resources™. Failure to participate from the start could result in lower retirement savings due to fewer years of contributions​(USG Corporation_Retirem…).

In the context of USG Corporation, what are the potential tax consequences for employees withdrawing their retirement benefits, especially regarding the mandatory withholdings? How might employees effectively manage these tax liabilities when planning for retirement?

Tax Consequences of Withdrawals: Employees withdrawing their retirement benefits from USG Corporation will face mandatory federal income tax withholdings, typically 20% for lump sum distributions, unless the distribution is rolled over into an IRA. Employees must plan for these taxes when withdrawing to avoid unexpected liabilities and ensure they maximize their after-tax retirement income​(USG Corporation_Retirem…).

How do employees at USG Corporation access the necessary documents related to their retirement benefits, and what is the process for obtaining copies of these documents if needed? What are the responsibilities of the Plan Administrator in this process?

Accessing Retirement Documents: Employees can access documents related to their retirement benefits through Your Benefits Resources™ online or via phone. If additional copies are needed, employees can request them from the Plan Administrator for a small fee. The Plan Administrator oversees ensuring these documents are provided to participants as required by ERISA​(USG Corporation_Retirem…).

What unique provisions exist for USG Corporation employees who experience a break in service? How do these provisions impact their accumulated benefit service and overall benefits upon reemployment?

Break in Service Provisions: USG Corporation allows employees who experience a break in service to retain their accumulated benefits if they are reemployed within one year. If reemployed after one year, their previous service may not count toward future benefits unless they were vested prior to termination. This can affect the total benefits an employee accrues if they leave and later return​(USG Corporation_Retirem…).

What options do employees of USG Corporation have for managing their benefits if they return to work after retirement? How does this affect their pension benefits and the overall strategy for maximizing retirement income?

Returning to Work After Retirement: Employees returning to work after retirement at USG Corporation will have their pension payments suspended and recalculated based on additional years of service. This recalculation takes into account prior payments, meaning employees should consider the impact of returning to work on their long-term pension strategy​(USG Corporation_Retirem…)​(USG Corporation_Retirem…).

How can employees of USG Corporation contact their Benefits Resourcesâ„¢ for more information on their retirement plan options? Are there specific channels preferred for different types of inquiries, and what resources are available to assist them?

Contacting Benefits Resources™: Employees can contact Your Benefits Resources™ via the web or a toll-free number to inquire about retirement plan options. Different inquiries, such as changes to beneficiaries or requesting benefit estimates, can be handled through these channels. Resources such as detailed benefit estimates are available to help employees plan for retirement​(USG Corporation_Retirem…).

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