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Understanding the Shift: What the Rise of Older Workers Means for Western Union Employees

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Healthcare Provider Update: Healthcare Provider and Cost Increases for Western Union Employees Western Union employees' healthcare coverage is typically provided through a major health insurer, with specific details often outlined in their employee benefits package. As 2026 approaches, Western Union employees should brace for potential increases in healthcare costs. Significant hikes in premiums are anticipated, particularly due to the expiration of enhanced federal ACA premium subsidies that could push out-of-pocket costs up by over 75% for many. Additionally, as a response to rising medical expenses driven by inflation3 (projected at 7-10% annually) and the high costs of certain medications, employers, including Western Union, may shift additional financial burdens onto employees by increasing deductibles and out-of-pocket maximums. Understanding these changes and preparing accordingly is crucial for employees navigating the upcoming healthcare landscape. Click here to learn more

There is a notable shift taking place in the employment of older individuals within the American labor market. Americans 65 years of age and beyond have been more and more involved in the job force; in 2023, about 20% of them were employed, almost twice as much as they were thirty-five years earlier. The nature of labor, the goals of older workers, and the economic realities of aging in the US are all reflected in this demographic shift, which goes beyond simple numbers. It's important for companies like Western Union to be aware of these changes impacting the workforce.


The earning potential of elderly workers has increased dramatically in terms of money. The average hourly wage for workers 65 years of age or older increased to $22 in 2022 from $13 in 1987, indicating a significant increase in earnings. A trend towards greater economic parity across age groups in the workplace has been marked by the income gap between them and their younger counterparts, ages 25 to 64, narrowing as a result of the wage increase.

The traits of elderly workers today are very different from those of earlier generations. Sixty-two percent of this group work full-time, a considerable rise from the 47 percent who did so in 1987. The proportion of older workers with a bachelor's degree or above has increased dramatically as well; at 44%, they are on par with younger workers in terms of education. When compared to the 18% reported in 1987, this indicates a sharp growth.

Furthermore, compared to younger workers, older workers are more likely to benefit from employer-provided benefits like health insurance and pension plans. This is in contrast to the younger workers' declining access to these benefits. In particular, fewer younger workers—only 41%—enjoy such benefits than in prior decades, while those 65 and older—36%—have access to employer- or union-sponsored retirement plans, an improvement over previous decades.

Older workers also exhibit a distinct tendency toward self-employment: 23% of them choose this route, vs 10% of workers between the ages of 25 and 64. The need for autonomy and flexibility in later-life professions is reflected in the attitude towards entrepreneurship among older persons.


The combined effect of these changes is significant, especially for older Western Union employees. Compared to their 2% share in 1987, older workers now make up 7% of total earnings and salaries earned in the United States, a more than threefold rise. This increase highlights how older folks are becoming more and more important to the economy.

Older workers are generally happier with their occupations than their younger counterparts, according to a Pew Research Center survey that examines job satisfaction. They claim that their jobs are less stressful and more pleasurable, indicating that working later in life might have a positive psychological and emotional impact.

Alongside these trends, the senior workforce's demographic makeup has changed. Due to broader cultural developments like improved educational attainment and more female labor force involvement, women now make up a larger fraction of the senior workforce, accounting for 46% of workers 65 and over. This change is also evident in the educational system, as older working women today have a far higher bachelor's degree holding rate than they had in the past.

The racial and ethnic composition of the workforce has also shifted; since 1987, the proportions of Black and Hispanic workers have increased while those of White workers have decreased. These increases mirror broader societal moves towards increased diversity, even though the senior population is still less diverse than the younger workforce.

In summary, older folks are becoming more and more important in the American workforce, which is changing dramatically, impacting Western Union and companies alike. Higher incomes, higher levels of education, and a move toward full-time jobs and self-employment are characteristics of their involvement. These patterns indicate a change in the facts and views of aging and labor, in addition to reflecting the evolving economic and social landscape of the United States. The experiences and contributions of older workers will continue to be a crucial part of the larger economic story as the workforce changes, demonstrating the dynamic nature of employment across the lifetime. It is crucial for companies like Western Union to stay up to date on these changes and accommodate for this changing workforce. 

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Modern workplace technologies and flexible work schedules are complementing the growing number of elderly workers in the workforce. According to an AARP study, 74% of older workers chose jobs that allowed for telecommuting in 2021, highlighting the significance of flexibility and work-life balance. In addition to meeting the lifestyle preferences of senior workers, this trend toward flexible work schedules increases productivity and extends workers' careers. For Western Union, acknowledging and accommodating these inclinations, can leverage the invaluable experience and proficiency of senior Western Union employees, thus cultivating a workforce that is both dynamic and inclusive.

Imagine a vineyard where the workers are represented by the vines, which grow over several years. In the past, younger vines were valued for their vigorousness; but, the deep-rooted, sturdy older vines are currently producing the most valuable, highly sought-after grapes. Similar like employees 65 years of age and above, these older vines are thriving and adding more than ever to the vineyard's crop. Their depth of expertise and quality are reflected in the greater worth of their grapes, just as the earnings of senior workers. In the same way that an old vine in a vineyard adds special aspects to the wine, so too does the modern workforce benefit from the experience and steadiness of its seasoned workers. The increasing recognition and appreciation of the contributions made by senior employees is akin to the developing understanding of the richness and nuance that only age can impart in a superb wine.

What is the 401(k) plan offered by Western Union?

The 401(k) plan offered by Western Union is a retirement savings plan that allows employees to save a portion of their paycheck before taxes are taken out.

How can employees enroll in Western Union's 401(k) plan?

Employees can enroll in Western Union's 401(k) plan through the company’s benefits portal or by contacting the HR department for assistance.

Does Western Union match employee contributions to the 401(k) plan?

Yes, Western Union offers a matching contribution to employees who participate in the 401(k) plan, up to a certain percentage of their salary.

What are the eligibility requirements for Western Union's 401(k) plan?

Employees are typically eligible to participate in Western Union's 401(k) plan after completing a specified period of employment, which is outlined in the employee handbook.

Can employees change their contribution rate to Western Union's 401(k) plan?

Yes, employees can change their contribution rate to Western Union's 401(k) plan at any time, subject to the plan’s rules.

What investment options are available in Western Union's 401(k) plan?

Western Union's 401(k) plan offers a variety of investment options, including mutual funds, target-date funds, and other investment vehicles.

Is there a vesting schedule for Western Union's 401(k) matching contributions?

Yes, Western Union has a vesting schedule for its matching contributions, which means employees must work for a certain period before they fully own those contributions.

How often can employees access their 401(k) account statements at Western Union?

Employees can access their 401(k) account statements online through the benefits portal, typically on a quarterly basis.

What happens to the 401(k) plan if an employee leaves Western Union?

If an employee leaves Western Union, they can choose to roll over their 401(k) balance to another retirement account, cash out, or leave it in the Western Union plan if allowed.

Are there loans available against the 401(k) plan at Western Union?

Yes, Western Union's 401(k) plan may allow employees to take loans against their account balance, subject to specific terms and conditions.

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