Navigating Retirement Changes: What TTEC Holdings Employees Need to Know About the Upcoming Pension Freeze

Healthcare Provider Update: Healthcare Provider for TTEC Holdings: TTEC Holdings partners with various healthcare providers to offer benefits to its employees. While the specific primary healthcare provider may vary based on employee locality and coverage needs, major insurers such as UnitedHealthcare and Cigna are commonly utilized for health insurance plans associated with TTEC Holdings. Healthcare Cost Increases in 2026: In 2026, employees of TTEC Holdings are likely to face significant increases in healthcare costs due to a surge in Affordable Care Act (ACA) premiums, where some states may see hikes exceeding 60%. The anticipated expiration of enhanced federal subsidies coupled with rising medical expenses means that many employees could experience out-of-pocket premiums skyrocketing by over 75%. To minimize the financial impact, TTEC employees should begin evaluating their healthcare options early, considering both marketplace plans and employer-specific offerings, while actively engaging with HR for informed decision-making. Click here to learn more

Understanding the perspectives and preparedness levels of TTEC Holdings employees who are nearing or have entered retirement is crucial as the landscape of retirement planning evolves.  A comprehensive analysis was conducted through the 21st annual retirement survey by Allspring Global Investments , which offers significant insights into the preparedness and confidence levels of retirees and those close to retirement.

The survey, carried out by Escalent for Allspring from September 5 to September 28, 2023 , involved 320 financial advisors, 763 retirees (average age 70), and 752 individuals approaching retirement (average age 61). Participants with investable assets of at least $200,000 demonstrated varied readiness and understanding of their financial futures.

Contrary to the 40% of financial advisors who believe their clients are prepared for retirement, the findings showed that 65% of retirees and near-retirees feel they are on track for a secure future. This indicates a potential overconfidence among retirees, particularly concerning crucial retirement planning elements.

The study   also examined various other subjects including general financial planning , Medicare, and Social Security. Only 44% of near-retirees and just over 50% of retirees felt they had adequate knowledge about Social Security, whereas a mere 11% of advisors agreed. A similar gap was observed in Medicare planning, with 46% of retirees and 30% of near-retirees confident in their understanding, compared to only 8% of advisors. General financial literacy showed only 14% of advisors felt as confident as 65% of retirees and 54% of near-retirees.

Ron Cohen, head of Allspring's defined contribution investment-only distribution, commented, 'Investors are entering retirement less prepared than they think.' Among the surveyed near-retirees, 53% reported having sought expert advice, aligning with the previous year’s figures.

A key trend noted in the poll is the reliance on advisor services provided by employers through 401(k) or 403(b) plans. Among top companies, including those from TTEC Holdings, 60% acknowledged the availability of these services, and 47% would consult an advisor associated with their workplace plan as often as they would seek external advice, underscoring the role of employers in retirement planning.

The survey   also explored the timing of retirement, revealing diverse experiences : 37% retired earlier than planned, 6% later, and 39% wished they had retired sooner to enjoy life more. Eighteen percent felt their retirement timing was just right. Retirees indicated a need for $1.1 million, while near-retirees estimated at least $1.6 million for a comfortable retirement.

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In related developments,  Atria Wealth Management Solutions Inc. is set to be acquired by LPL Financial Holdings Inc.  for $805 million, with additional potential paymenst up to $230 million, expanding its network. Founded in 2017 with support from Lee Equity Partners, Atria manages several broker/dealer subsidiaries and plans to integrate its assets into the LPL platform by mid-2025.

Dan Arnold, LPL's president and CEO, highlighted the acquisition's aim to enhance LPL's services and support for retirement plan specialists. Also, the Department of Labor’s Employee Benefits Security Administration (EBSA) announced impressive enforcement results for 2023, recovering $1.44 billion through various actions. Lisa Gomez, assistant secretary of labor overseeing EBSA, emphasized their role in protecting employee benefits and ensuring fair processes.

These findings and developments underscore the importance of well-informed decisions and adequate preparation time in retirement planning from TTEC Holdings. The dynamic nature of the sector and the critical role of regulatory oversight in protecting retirees' interests are evident. Recent research by the American Association of Retired Persons (AARP) shows that regular consultations with licensed financial planners typically increase retirement income by 20%, underscoring the value of professional financial advice.