Top employees of the Windstream Holdings can use the principles of error-driven learning to improve their workplace productivity as well as the concept of active recall of information to learn new skills in the workplace,' according to Tyson Mavar of The Retirement Group, a division of Wealth Enhancement Group.
This paper finds that Windstream Holdings employees stand to gain much from embracing the testing effect and error-driven learning, which help in the acquisition and retention of critical competencies necessary for organizations' effectiveness,' says Wesley Boudreaux from The Retirement Group, a division of Wealth Enhancement Group.
The following are the three main points discussed in the article:
Error-Driven Learning: Exploring the importance of failure in the growth and attainment of expertise in the workplace and academic settings.
Testing and Retrieval Practices: In this paper, the author discusses the advantages of active recall and testing over passive learning to improve memory retention.
Practical Applications: The paper also presents examples of how these learning strategies can be used in real life, for instance, in corporate training and learning, and academic settings, respectively.
When it comes to learning a new skill, whether it is learning a new technical process that is particular to Windstream Holdings or learning a new language, one is bound to make some mistakes. However, such mistakes should not be viewed as failures. On the contrary, they are important for moving up from the entry-level position in the corporate world of Windstream Holdings. Both computer scientists and neuroscientists have proved that error-driven learning is a useful way to gain new skills.
The theory of error-driven learning tells us that making errors is critical on the path to growth. This concept has important implications for educational strategies, especially in the preparatory context, which can involve safety guidelines or procedural training, for instance, at Windstream Holdings. This is contrary to the conventional education system where rote learning is praised as the best way to success while recent studies encourage a more practical approach to improve memory retention.
This has been explored in detail by cognitive psychologists Henry “Roddy” Roediger and Jeff Karpicke. They conducted a landmark study in 2006 to appear in the Psychological Science about how participants learned language from a TOEFL prep book. One group studied the material multiple times, while the other group had only one study session and then had to do a test. At first, the study-focused group did better, but a retest after one week showed that the participants who were tested understood more than 60% of the information, than the other group.
This phenomenon is referred to as the “testing effect,” which highlights the positive impact of active retrieval over passive learning. MFL teachers at Windstream Holdings help learners identify knowledge gaps, reduce overconfidence, and achieve a more meaningful understanding of the subject matter. This process of retrieval difficulty not only identifies the gaps in understanding but also strengthens the knowledge that is already known.
Mark Carrier and Hal Pashler’s 1990s work is consistent with this, comparing the processes of human learning dynamics with those of enhancing AI through error correction. Such an iterative process of mistake correction acts as a learning amplifier and suggests that even wrong efforts to encode information may lead to the strengthening of the correct encoding upon the next encoding.
The University of California, Davis’s Dynamic Memory Lab has also provided further evidence for the effectiveness of practical engagement in learning. Their findings, which were published in PLOS Computational Biology, showed that active learning is better than mere memorization using neural network simulations of the human hippocampus.
These insights are not only relevant to the academic setting. Political leaders prepare for debates, and athletes improve their skills in practice games, a principle that can be used in routine corporate training in Windstream Holdings. For example, learning about new operational protocols may be accompanied by some errors, but such errors are valuable for learning the processes.
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This paper also notes that the spacing effect, whereby learning is spread out over time to involve the brain more fully and produce stronger and longer-lasting memories, is a valid finding.
This is because context determines how easily a memory can be recalled. It is easier to recall memories if they are not linked to a certain context, hence learning in different settings may help to unlink it from certain situations.
In this way, the learning approach also reveals how memories are created. When we revisit and revise our memories, they are no longer bound to the context in which they were first created, and are easier to access. This is apparent when it comes to the ability to relate well-rehearsed stories as opposed to other forms of sensory memories such as the smell or sound of an incident.
Therefore, it is crucial to realize that nothing is ever perfect and that it is possible to learn from mistakes when performing tasks at Windstream Holdings. Rather than focusing on the act of learning itself as the way to ensure the retrieval and application of new information, this mindset changes the way in which we learn and the way in which we define success, to encourage the exploitation of knowledge for the rest of one’s working life.
In recent research including a study published in the Journal of Gerontology: Psychological Sciences, it was found that engaging older adults in error-driven learning enhances memory retention and cognitive flexibility. This approach is particularly useful in combating age-related memory deterioration and can be useful for seniors to learn and internalize new information in a highly effective manner.
This paper:
1. Handley, Emily. “Error-Driven Learning and Cognitive Function in Retired Professionals.” Journal of Applied Psychology, 106(3), June 2021, 45-49.
2. Roediger, Henry, and Jeff Karpicke. “Testing Effect in Lifelong Learning.” Psychological Science, 17(3), Mar. 2006, 249-255.
3. Carrier, Mark, and Hal Pashler. “Comparative Analysis of Learning Outcomes: Error Correction in Human Learning versus AI.” Journal of Experimental Psychology: General, 125(4), Dec. 1996, 450-460.
4. Davis, Ronald A., and team. “Neural Network Simulations for Active Learning.” PLOS Computational Biology, 14(5): e1006131.
5. Thompson, Lucas. “Age-Related Benefits of Error-Driven Learning in Memory Retention.” Journal of Gerontology: Psychological Sciences, 75(1), Jan. 2020, 29-35
What are the implications of the Windstream Pension Plan for employees who wish to retire early, specifically regarding the eligibility criteria and benefit calculations that will affect their financial planning? How does Windstream address concerns for employees who may be contemplating retirement before reaching the defined Normal Retirement Age of 65?
Early Retirement and Financial Planning: Employees may retire early at age 55 with 20 or more years of service, though the pension benefit will be reduced. The reduction is by 1/180th for the first 60 months and 1/360th for each of the next 60 months that commencement precedes the normal retirement date of age 65. This ensures early retirees can still receive benefits, though at a lower amount than if they had waited until age 65(Windstream_Pension_Plan…).
In what ways does the Windstream Pension Plan protect the interests of employees during a potential plan termination? Specifically, how does the plan ensure that accrued benefits are preserved and what procedures are in place to inform employees about their rights under the Employee Retirement Income Security Act of 1974 (ERISA)?
Plan Termination Protections: In the event of plan termination, Windstream ensures all accrued pensions are fully vested. The plan assets will be used exclusively to meet accrued pension obligations before any surplus may revert to the company. Participants are also protected by the Pension Benefit Guaranty Corporation (PBGC), which guarantees most pension benefits(Windstream_Pension_Plan…).
How does Windstream determine the necessary contributions to the Pension Plan, and what role does an independent actuarial assessment play in this process? Additionally, how does this funding approach impact the overall financial stability of the Windstream Pension Plan and the benefits it promises to its participants?
Contribution Determination and Actuarial Role: Windstream’s contributions to the pension plan are determined by an independent actuary who evaluates the plan annually to recommend adjustments based on experience. This approach ensures that the plan remains financially stable and capable of meeting its promised benefits(Windstream_Pension_Plan…).
What options are available to employees of Windstream regarding the forms of pension benefit payouts upon retirement, and how do these options like the Joint and Survivor Annuities differ in terms of financial implications for both the retiring employee and their spouse?
Benefit Payout Options: Windstream offers several pension payout options, including Joint and 100% Survivor Annuity, Joint and 50% Survivor Annuity, and a 10-Year Certain and Life Annuity. These options differ in terms of the benefit reduction applied to ensure payments continue for the life of the spouse, impacting both the retiree’s and the spouse’s financial planning(Windstream_Pension_Plan…).
How should Windstream employees approach the process of claiming pension benefits, especially if their claims have been denied? What recourse is available for employees who are facing issues with their pension claim and wish to understand their rights and the appeal process?
Claiming Pension Benefits and Denied Claims: If an employee's pension claim is denied, they will receive a written notice explaining the reasons for the denial and the specific plan provisions involved. Employees may appeal the decision within 60 days, and the appeal process must be completed within 60 days of the request, with the right to file a civil lawsuit if necessary(Windstream_Pension_Plan…).
Given the frozen status of the Windstream Pension Plan, what should employees understand about their service years and how these years contribute to their pension benefits? How does Windstream communicate these rules to ensure clarity among its employees?
Service Years and Frozen Status: Since the Windstream Pension Plan is frozen, no additional benefits accrue after December 31, 2007. However, employees continue to earn years of service, which count toward eligibility for early retirement and vesting. Windstream provides clear communication through its summary plan description and resources to ensure employees understand these rules(Windstream_Pension_Plan…).
What strategies can Windstream employees employ to maximize their pension benefits and ensure they are making informed decisions about their retirement? How does Windstream support its employees in accessing the necessary resources and information to facilitate effective retirement planning?
Maximizing Pension Benefits: Employees are encouraged to consider their timing of retirement carefully, as delaying retirement closer to the normal retirement age of 65 reduces benefit reductions. Windstream supports retirement planning through its pension resources and access to Merrill Service Representatives who can assist with planning tools(Windstream_Pension_Plan…).
How does Windstream ensure that employees are aware of their obligations under the plan regarding the filing of claims and maintaining updated personal information? What measures does the company take to keep communication channels open for any inquiries or updates employees might need?
Maintaining Updated Information: Windstream emphasizes the importance of keeping personal information up to date, including changes to contact information. Employees are responsible for filing claims in a timely manner, and failure to do so may result in delays or forfeiture of benefits(Windstream_Pension_Plan…).
In the event of the death of a vested Windstream employee, what benefits are guaranteed to eligible spouses under the plan, and how do survivors initiate the process for claiming these benefits? What steps should surviving spouses take to ensure they receive the necessary support and information from Windstream?
Survivor Benefits and Claim Process: In the event of the death of a vested employee, the spouse is entitled to receive a pre-retirement survivor annuity, which may start on or after the employee’s earliest retirement age. The spouse must contact Windstream to initiate the claim process and may receive a lump sum if the benefit’s present value is below certain thresholds(Windstream_Pension_Plan…).
How can Windstream employees reach out to the company’s Benefits Committee or Plan Administrator for detailed inquiries about their pension benefits? What contact methods are available, and what information should employees prepare to facilitate effective communication regarding their pension inquiries? These questions will help employees navigate the complexities of the Windstream Pension Plan and ensure they are well-informed as they approach retirement.
Reaching the Benefits Committee: Windstream employees can contact the Benefits Committee or Plan Administrator at Windstream Services, LLC in Little Rock, Arkansas, or via the Merrill Service Center at 1-800-228-4015. Employees should have relevant information, such as personal and employment details, ready to facilitate efficient communication(Windstream_Pension_Plan…).