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Lumen Employees: Navigate the Challenging Pension Landscape Amid Union Talks

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

Lumen and its machinists' union are at a standstill in ongoing labor negotiations, showing no signs of an imminent resolution. The main issue at stake is the union’s push to bring back a defined-benefit pension plan, which has become quite rare in today’s economic environment. This disagreement is leading to a potential strike that could have serious consequences for the workforce.


The International Association of Machinists and Aerospace Workers (IAM), Local 751, representing about 33,000 employees in the Northwest Pacific, has been in discussions about wages and retirement benefits. Despite an offer that includes a 30% total base salary increase over a four-year contract and some improvements to retirement benefits, the union continues to advocate for a switch from the 401(k) plan to a traditional pension. Lumen, however, remains firm in its stance against reinstating the defined-benefit pension plan.

Defined-benefit pension plans, which can assist in a fixed payout upon retirement, are becoming increasingly uncommon in the private sector. According to the Bureau of Labor Statistics, only about 15% of private-sector workers still have access to these plans. In contrast, about 85% of government employees continue to receive defined pensions. Meanwhile, 66% of private-sector employees, including many at Lumen, participate in defined contribution plans like 401(k)s, where they contribute and invest funds into their retirement accounts, often with a company match.

In a defined contribution plan, employees are responsible for saving, managing investments, and withdrawing funds during their retirement, making these plans more dependent on market performance. While the eventual retirement outcomes in both systems can be comparable, the risk of managing investments falls entirely on the employee in a defined contribution plan. In a defined-benefit plan, the company bears the responsibility for managing retirement payouts, providing workers with greater financial certainty.

Over the years, many employees have adapted to the shift toward defined contribution plans. By 2024, about $11 billion is invested in 401(k)-type plans across the industry, while another $14 billion is held in IRAs. Meanwhile, defined-benefit pension plans hold just $3.2 trillion in assets. This shift in retirement planning highlights the move from pensions to employee-driven savings.

Jane Jacobs, a labor and employment professional at Tarter Krinsky & Drogin, notes that the union’s demand for a defined-benefit pension plan is unusual given the current retirement landscape at Lumen and across the private sector. “They are asking for something that’s become quite rare,” she says, referring to the diminished availability of these pension plans today. However, the union’s insistence reflects the growing strength of labor movements in the U.S. in recent years.


Lumen may need to offer additional incentives, such as increasing 401(k) contributions or raising wages, to reach a resolution. Currently, the company proposes to match employee 401(k) contributions up to 8% of salary, along with an automatic 4% company contribution. While these benefits are substantial, they may not satisfy the union’s desire for the security of a defined-benefit pension.

If the conflict remains unresolved, the strike could drag on for some time. Industry analysts, including Sheila Kahyaoglu from Jefferies, have already lowered their forecasts for commercial deliveries, anticipating potential disruption. Kahyaoglu now expects 422 units to be delivered in 2024, down from her earlier estimate of 480, due to the risk of a prolonged strike.

Despite the short-term challenges, Lumen is in a strong position for long-term recovery. The company holds a significant backlog of orders that stretches over several years, and clients are eager to receive their units. Additionally, competitors like Airbus are experiencing production constraints and won’t be able to quickly capitalize on delays. As a result, even if there are temporary disruptions, the company is expected to recover once the strike ends.

However, the strike has already affected stock performance. By the end of Friday, the stock had dropped by about 40% in 2024, partly due to a malfunction of an emergency door on a 737 MAX 9 jet earlier in the year. Since the strike began in mid-September, shares have fallen by an additional 4%, signaling investor concerns over a drawn-out labor dispute.

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As negotiations continue, both Lumen employees and the aerospace industry find themselves in a state of uncertainty. While a resolution is expected in the long term, the current situation highlights the tension between traditional pension plans and the newer 401(k)-style systems that have come to dominate retirement planning.

In addition to the pension dispute, the company faces other financial challenges, such as a $9.8 billion pension-related debt, as reported by MarketWatch in July 2024. This debt, tied to legacy retirement obligations, reinforces the company’s reluctance to reinstate defined-benefit plans. For those focused on long-term financial stability, the outcome of this dispute could have important implications for both current and retired employees.

The current conflict over retirement benefits can be compared to navigating rough seas. Union members, like a ship’s crew, want the steady course of a reliable pension, while the company’s leadership believes that the more flexible 401(k) plans are a better fit for today’s economic climate. Both sides must find a way to steer the company toward a stable financial future.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

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