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Navigating Your Retirement Savings: A Lumen Employee's Guide to the New Federal 401(k) Database

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Healthcare Provider Update: Healthcare Provider for Lumen Lumen Technologies offers healthcare benefits through various providers, with a significant partnership with Cigna Healthcare for their employee health plans. Cigna provides a range of coverage options including medical, dental, and vision care, tailored to meet the diverse needs of Lumen's workforce. Healthcare Cost Increases in 2026 In 2026, healthcare costs are projected to experience significant increases, largely driven by the expiration of enhanced federal premium subsidies under the Affordable Care Act (ACA). As insurers anticipate premium hikes of around 20% on average, many states are reporting increases of over 60% in some plans. This perfect storm of rising medical expenses, coupled with increased demand for services and labor shortages, could push out-of-pocket premiums for 92% of ACA enrollees up by more than 75%. Consequently, individuals may face considerable financial barriers to accessing adequate healthcare coverage moving forward. Click here to learn more

In this article, we will discuss:

  1. The growing issue of unclaimed 401(k) accounts and the financial implications for individuals, particularly Lumen employees.

  2. The new federal law, SECURE 2.0, and the upcoming retirement account tracking database, including how it can assist in locating lost retirement savings.

  3. Practical strategies for managing, transferring, and consolidating retirement accounts to enhance financial outcomes and minimize fees.

Over the past few years, managing retirement accounts has become increasingly intricate, especially for individuals who have changed jobs multiple times. This has led to a significant increase in lost or unclaimed retirement accounts. According to a study by Capitalize ( source ), as of May 2023, there are over 29 million unclaimed 401(k) accounts holding assets worth more than $1.6 trillion. This is a notable increase from May 2021, when 24.3 million accounts contained $1.35 trillion, representing 25% of unclaimed funds, up from 20% in 2021. For Lumen employees, this could mean benefits earned across various roles may not be fully accounted for without diligent tracking.

To address this issue, the SECURE 2.0 federal law, enacted in late 2022, initiated the creation of a comprehensive solution: a database to track lost retirement savings. This project, spearheaded by the Employee Benefits Security Administration of the U.S. Department of Labor (EBSA), is set to launch on December 29, 2023. The database is intended to simplify the process of finding forgotten retirement accounts, which are often overlooked during career transitions. Lumen employees moving between roles or locations may find this tool particularly helpful.

Eric Bond, a financial professional and president of Bond Wealth Management, emphasizes the practicality of this new tool. He highlights that, since there are no fees to access the service, it’s a useful resource for anyone, including Lumen employees, to verify the status of their accounts and reduce the likelihood of leaving valuable assets unclaimed.

Nevertheless, the responsibility of managing and recovering these accounts remains with individuals. Once an account is identified, decisions must be made regarding the funds' future management, such as selecting a new administrator or reallocating investments. Despite the support of the database, navigating the administrative steps for transferring accounts can be challenging, particularly for employees managing multiple transitions within Lumen companies.

For accounts below $1,000, automatic payouts are typically issued upon employment termination. Larger balances, however, require a more deliberate approach. Employees can choose to maintain their accounts with the former employer—an option available for balances above $5,000, as employers cannot mandate a transfer—or transfer the funds to a new employer plan. Employees should also consider transferring directly to the managing financial institution to mitigate the IRS-imposed 20% withholding tax for early withdrawals.

David Schneider, a financial planner and founder of Schneider Wealth Strategies, suggests that transferring funds to a new employer plan simplifies management while offering potential advantages such as loan opportunities. Alternatively, employees may opt for an Individual Retirement Account (IRA), which provides broader investment choices and greater control. However, actively investing IRA funds is crucial, as they generally offer less protection from creditors compared to professional plans.

Consolidating retirement accounts can lead to lower fees and more tailored investment strategies. Although the new federal database is a significant development, it remains in its early phases and may take time to become fully efficient. Additional resources, such as the National Registry of Unclaimed Retirement Benefits, National Association of Unclaimed Property Administrators, and FreeERISA, remain valuable for tracking unclaimed retirement funds. These tools are especially useful for Lumen employees seeking better financial outcomes.

The creation of this federal database represents a major advancement in retirement planning, reflecting broader efforts to improve financial outcomes for future retirees. As this tool evolves, it may significantly change how individuals manage their retirement accounts, keeping fewer funds remain inactive and more retirees can benefit from their lifelong savings—a key consideration for Lumen employees.

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An often-overlooked aspect of retirement planning for those nearing or in retirement is the impact of inflation on dormant 401(k) funds. Inflation can erode the purchasing power of funds held in accounts that may not be invested aggressively enough to outpace inflation. This highlights the importance of actively managing these accounts. According to a study by the National Institute on Retirement Security ( source ), retirees are increasingly vulnerable to inflation and other risks if their funds are not properly managed, a critical concern for Lumen employees.

The federal SECURE 2.0 database offers a streamlined way to recover lost 401(k) accounts. It is essential to explore all available resources for managing and transferring these accounts effectively, helping individuals make informed decisions about their retirement savings. For Lumen employees, using these tools is an important step in aligning their retirement strategies with their financial goals.

Rediscovering a forgotten 401(k) with the federal database is akin to reconnecting with an old friend via social media. Just as social platforms aggregate personal data to simplify searches, this database consolidates information on 401(k) accounts, making it easier to locate dormant accounts. This modernized approach transforms a time-consuming task into a manageable process, ultimately supporting individuals’ financial well-being. For the Lumen workforce, such resources are invaluable for managing long-term savings effectively.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Lumen Technologies offers both a traditional defined benefit pension plan and a defined contribution 401(k) plan. The defined benefit plan provides retirement income based on years of service and final average pay. The 401(k) plan features company matching contributions and various investment options, including target-date funds and mutual funds. Lumen provides financial planning resources and tools to help employees manage their retirement savings.
Restructuring and Layoffs: Lumen Technologies is implementing a restructuring plan that includes laying off approximately 2,500 employees to reduce costs and improve operational efficiency (Source: Wall Street Journal). Strategic Focus: The company is shifting its focus towards higher-margin services like cloud computing and cybersecurity. Financial Performance: Lumen reported a 4% increase in net income for Q2 2023, reflecting the success of its strategic initiatives (Source: Lumen).
Lumen Technologies grants RSUs that vest over time, converting into shares upon vesting. Stock options are also available, allowing employees to purchase shares at a fixed price.
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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

https://www.lumen.com/documents/pension-plan-2022.pdf - Page 5, https://www.lumen.com/documents/pension-plan-2023.pdf - Page 12, https://www.lumen.com/documents/pension-plan-2024.pdf - Page 15, https://www.lumen.com/documents/401k-plan-2022.pdf - Page 8, https://www.lumen.com/documents/401k-plan-2023.pdf - Page 22, https://www.lumen.com/documents/401k-plan-2024.pdf - Page 28, https://www.lumen.com/documents/rsu-plan-2022.pdf - Page 20, https://www.lumen.com/documents/rsu-plan-2023.pdf - Page 14, https://www.lumen.com/documents/rsu-plan-2024.pdf - Page 17, https://www.lumen.com/documents/healthcare-plan-2022.pdf - Page 23

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