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Unlocking Hidden Tax Refunds: What KeyCorp Employees Need to Know About Unclaimed Benefits

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Healthcare Provider Update: Healthcare Provider for KeyCorp: KeyCorp partners with Anthem Blue Cross Blue Shield as their primary healthcare provider. This relationship offers KeyCorp employees a broad range of health insurance options and services to ensure their healthcare needs are met efficiently. Healthcare Cost Increases in 2026: As we approach 2026, significant increases in healthcare costs are anticipated. With the expiration of enhanced federal premium subsidies under the Affordable Care Act, many enrollees could face out-of-pocket premium hikes exceeding 75%. This situation is exacerbated by rising medical costs and aggressive rate hikes from major insurers, which in some states might surpass 60%. The combination of these factors suggests a challenging landscape for consumers, potentially prompting healthier individuals to exit the market, thus raising costs for those who remain. As the healthcare industry grapples with these changes, proactive planning for 2026 will be essential for individuals and employers alike. Click here to learn more

The Internal Revenue Service (IRS) recently revealed that a staggering amount over $1 billion  in tax refunds from the 2020 tax year remains unclaimed. This considerable sum represents excess payments that KeyCorp employees, among others, have not yet reclaimed for various reasons, including incomplete filing forms and the intricacies of tax regulations.


Moreover, an additional $7 billion in unclaimed funds are overlooked annually due to missed claims on earned-income tax credits, child tax credits, and recovery rebate credits for both the 2020 and 2021 tax years. This highlights a pervasive issue within the tax system where employees at major corporations like KeyCorp could miss out on substantial financial returns simply because they are unaware of or do not fully understand applicable tax laws and benefits.

For KeyCorp employees, it’s critical to recognize that time is still on your side if you've forgotten to claim rightful credits or deductions. The IRS allows refund claims up to three years post the original filing deadline, typically April 15. Due to pandemic-related delays, the filing deadline for the 2020 tax year has been extended to May 17, providing an extra window to correct your filings and claim your dues before they revert permanently to the U.S. Treasury after the deadline.

At the state level, unclaimed funds are even more common. For instance, Nebraska has seen around $420 million in unclaimed property tax deductions since 2020. Similarly, in New Mexico, more than 16,000 residents failed to claim approximately $6 million in rebate credits anticipated for 2022.


A significant portion of these unclaimed refunds can be attributed to taxpayers who either did not file a return or failed to update their mailing addresses with the IRS, resulting in refunds that were never delivered. In 2020, the median amount of these unclaimed refunds was $932 per taxpayer.

The complexity of the tax code often deters taxpayers from pursuing their entitlements, including lesser-known deductions such as those for home offices and specific benefits for owners of pass-through entities. Ryan LoRusso, a partner at Withers, mentions that even tax experts frequently overlook benefits due to the code's complexities.

Most states align with the federal deadline of May 17 to file claims for the 2020 tax year.  According to Lucy Dadayan from the Urban-Brookings Tax Policy Center, most states offer a three-year window to file for unclaimed refunds, mirroring the IRS.  However, filing an amended return can be both challenging and costly, as Jamie Yesnowitz, a tax principal at Grant Thornton, emphasizes. The financial and administrative burdens of filing amended returns might deter individuals, especially when the potential savings do not justify the fees.

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Strategic estate planning is crucial in this environment. Consider a person with substantial assets, such as a $3 million brokerage account and a $3 million tax-deferred retirement account, planning to distribute wealth to family and charities. Understanding the tax implications and available credits or deductions can significantly affect the financial outcome of such legacies.

In summary, the complexities of tax laws mean many potential refunds and credits go unclaimed. KeyCorp employees need to be proactive and informed about their tax filings to optimize potential refunds and credits, enhancing their personal financial management and engaging more deeply with the broader financial and economic landscape.

KeyCorp employees, particularly those nearing or in retirement, should also be vigilant about tax scams. During tax season, retirees are often targeted by fraudulent schemes, including fake IRS calls demanding immediate payment. The IRS warns that these calls are scams, exploiting fears about law enforcement and compliance. A report by the Treasury Inspector General for Tax Administration in February 2021 indicated that over $10 million was lost to such scams in the previous year, highlighting the need for increased vigilance.

What type of retirement plan does KeyCorp offer to its employees?

KeyCorp offers a 401(k) Savings Plan to help employees save for retirement.

How can KeyCorp employees enroll in the 401(k) Savings Plan?

KeyCorp employees can enroll in the 401(k) Savings Plan through the company’s HR portal or by contacting the benefits department.

Does KeyCorp match employee contributions to the 401(k) Savings Plan?

Yes, KeyCorp provides a matching contribution to employee contributions made to the 401(k) Savings Plan, subject to certain limits.

What is the maximum contribution limit for KeyCorp's 401(k) Savings Plan?

The maximum contribution limit for KeyCorp's 401(k) Savings Plan is determined by IRS regulations and may change annually.

Can KeyCorp employees take loans against their 401(k) Savings Plan balance?

Yes, KeyCorp allows employees to take loans against their 401(k) Savings Plan balance under certain conditions.

What investment options are available in KeyCorp's 401(k) Savings Plan?

KeyCorp's 401(k) Savings Plan offers a variety of investment options, including mutual funds and other investment vehicles.

How often can KeyCorp employees change their 401(k) contribution amounts?

KeyCorp employees can change their 401(k) contribution amounts at any time, subject to payroll processing schedules.

Is there a vesting schedule for KeyCorp's 401(k) Savings Plan?

Yes, KeyCorp has a vesting schedule for its matching contributions, which determines when employees fully own those contributions.

At what age can KeyCorp employees begin withdrawing from their 401(k) Savings Plan without penalties?

KeyCorp employees can begin withdrawing from their 401(k) Savings Plan without penalties at age 59½.

What happens to KeyCorp's 401(k) Savings Plan if an employee leaves the company?

If an employee leaves KeyCorp, they can roll over their 401(k) Savings Plan balance to another retirement account or leave it in the plan, depending on the balance.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
KeyCorp offers a comprehensive retirement benefits package for its employees, including a 401(k) plan and a cash balance pension plan. Employees are automatically enrolled in the 401(k) plan at a 2% contribution rate upon hire, with the option to contribute up to 100% of eligible compensation. KeyCorp matches contributions dollar-for-dollar up to 7% after one year of service. The plan allows both pre-tax and Roth contributions, with a variety of investment options available. The company also offers a cash balance pension plan, though specific details about the pension formula and eligibility requirements were not publicly disclosed in the documents reviewed. The information was sourced from KeyCorp's benefits documentation, specifically on pages related to retirement and financial wellness​
Restructuring Layoffs: In 2023 and 2024, KeyCorp faced restructuring efforts driven by market conditions, which resulted in layoffs across various departments. These layoffs are part of KeyCorp's strategy to manage rising costs and align resources more efficiently. The financial services sector has seen increased pressure due to economic fluctuations and regulatory challenges​ (InvestmentNews). It is important to address this news because of the current economic environment, which has significantly impacted corporate decision-making. The tax and political landscape has also created a more uncertain outlook, making cost management and workforce reductions crucial for businesses like KeyCorp.
KeyCorp (NYSE: KEY) provides employees with stock options and Restricted Stock Units (RSUs) as part of their compensation and incentive programs. These RSUs are offered to select employees at the company's discretion, based on performance and role. Employees at KeyCorp typically receive RSUs that vest over time, encouraging long-term retention and performance. In 2022, 2023, and 2024, the stock option and RSU programs were part of broader efforts to retain talent, with eligibility based on management-level roles and tenure within the company
KeyCorp provides comprehensive health benefits to support the well-being of its employees, with a strong focus on both physical and financial wellness. The health benefits offered are centered around three high-deductible health plan options, all of which are managed through UnitedHealthcare and provide preventive care at 100%, even before deductibles are met​ (Key.com)​ (Key.com). The available plans are compatible with Health Savings Accounts (HSAs), allowing employees to make pre-tax contributions to cover medical expenses. KeyCorp's healthcare plans also include coverage for prescription drugs through Express Scripts. Additionally, dental and vision plans are offered, and employees who work 30 or more hours per week are eligible for these benefits​ (Key.com). There are also wellness programs such as health screenings, health coaching, and fitness benefits, aimed at promoting healthier lifestyles among employees​ (
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For more information you can reach the plan administrator for KeyCorp at , ; or by calling them at .

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