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Unlocking Hidden Tax Refunds: What Southwest Airlines Employees Need to Know About Unclaimed Benefits

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Healthcare Provider Update: Healthcare Provider for Southwest Airlines: Southwest Airlines collaborates with multiple health insurance providers, primarily utilizing Aetna and UnitedHealthcare for its employee health plans. These partnerships enable Southwest Airlines to offer its workforce a range of options for health coverage. Potential Healthcare Cost Increases in 2026: As we look ahead to 2026, Southwest Airlines employees are preparing for significant healthcare cost increases, which may greatly impact their out-of-pocket expenses. With projected ACA premium hikes exceeding 60% in certain states, the burden of rising healthcare costs is likely to be felt by employees more than ever. A recent industry survey indicates that over half of large employers are considering raising deductibles and out-of-pocket maximums, as they navigate growing medical costs driven by inflation and high drug prices. This financial landscape underscores the importance of proactive planning and informed health plan choices for employees aiming to mitigate these anticipated increases in healthcare expenses. Click here to learn more

The Internal Revenue Service (IRS) recently revealed that a staggering amount over $1 billion  in tax refunds from the 2020 tax year remains unclaimed. This considerable sum represents excess payments that Southwest Airlines employees, among others, have not yet reclaimed for various reasons, including incomplete filing forms and the intricacies of tax regulations.


Moreover, an additional $7 billion in unclaimed funds are overlooked annually due to missed claims on earned-income tax credits, child tax credits, and recovery rebate credits for both the 2020 and 2021 tax years. This highlights a pervasive issue within the tax system where employees at major corporations like Southwest Airlines could miss out on substantial financial returns simply because they are unaware of or do not fully understand applicable tax laws and benefits.

For Southwest Airlines employees, it’s critical to recognize that time is still on your side if you've forgotten to claim rightful credits or deductions. The IRS allows refund claims up to three years post the original filing deadline, typically April 15. Due to pandemic-related delays, the filing deadline for the 2020 tax year has been extended to May 17, providing an extra window to correct your filings and claim your dues before they revert permanently to the U.S. Treasury after the deadline.

At the state level, unclaimed funds are even more common. For instance, Nebraska has seen around $420 million in unclaimed property tax deductions since 2020. Similarly, in New Mexico, more than 16,000 residents failed to claim approximately $6 million in rebate credits anticipated for 2022.


A significant portion of these unclaimed refunds can be attributed to taxpayers who either did not file a return or failed to update their mailing addresses with the IRS, resulting in refunds that were never delivered. In 2020, the median amount of these unclaimed refunds was $932 per taxpayer.

The complexity of the tax code often deters taxpayers from pursuing their entitlements, including lesser-known deductions such as those for home offices and specific benefits for owners of pass-through entities. Ryan LoRusso, a partner at Withers, mentions that even tax experts frequently overlook benefits due to the code's complexities.

Most states align with the federal deadline of May 17 to file claims for the 2020 tax year.  According to Lucy Dadayan from the Urban-Brookings Tax Policy Center, most states offer a three-year window to file for unclaimed refunds, mirroring the IRS.  However, filing an amended return can be both challenging and costly, as Jamie Yesnowitz, a tax principal at Grant Thornton, emphasizes. The financial and administrative burdens of filing amended returns might deter individuals, especially when the potential savings do not justify the fees.

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Strategic estate planning is crucial in this environment. Consider a person with substantial assets, such as a $3 million brokerage account and a $3 million tax-deferred retirement account, planning to distribute wealth to family and charities. Understanding the tax implications and available credits or deductions can significantly affect the financial outcome of such legacies.

In summary, the complexities of tax laws mean many potential refunds and credits go unclaimed. Southwest Airlines employees need to be proactive and informed about their tax filings to optimize potential refunds and credits, enhancing their personal financial management and engaging more deeply with the broader financial and economic landscape.

Southwest Airlines employees, particularly those nearing or in retirement, should also be vigilant about tax scams. During tax season, retirees are often targeted by fraudulent schemes, including fake IRS calls demanding immediate payment. The IRS warns that these calls are scams, exploiting fears about law enforcement and compliance. A report by the Treasury Inspector General for Tax Administration in February 2021 indicated that over $10 million was lost to such scams in the previous year, highlighting the need for increased vigilance.

What type of retirement savings plan does Southwest Airlines offer to its employees?

Southwest Airlines offers a 401(k) retirement savings plan to help employees save for their future.

Does Southwest Airlines match employee contributions to the 401(k) plan?

Yes, Southwest Airlines provides a matching contribution to employees who participate in the 401(k) plan, subject to certain limits.

How can employees enroll in the 401(k) plan at Southwest Airlines?

Employees can enroll in the 401(k) plan through the Southwest Airlines benefits portal during the enrollment period or after they become eligible.

What is the eligibility requirement for Southwest Airlines employees to participate in the 401(k) plan?

Most employees at Southwest Airlines are eligible to participate in the 401(k) plan after completing a specified period of service.

Are there any fees associated with the 401(k) plan at Southwest Airlines?

Yes, there may be administrative fees associated with the 401(k) plan at Southwest Airlines, which are disclosed in the plan documents.

What investment options are available in the Southwest Airlines 401(k) plan?

The Southwest Airlines 401(k) plan typically offers a range of investment options, including mutual funds, target-date funds, and company stock.

Can Southwest Airlines employees take loans against their 401(k) savings?

Yes, Southwest Airlines allows employees to take loans against their 401(k) savings, subject to specific terms and conditions.

What happens to my 401(k) savings if I leave Southwest Airlines?

If you leave Southwest Airlines, you can choose to roll over your 401(k) savings into another retirement account, cash out, or leave it in the plan, depending on the plan's rules.

How often can Southwest Airlines employees change their 401(k) contribution amounts?

Employees at Southwest Airlines can change their 401(k) contribution amounts at any time, subject to the plan's guidelines.

Is there a vesting schedule for the matching contributions at Southwest Airlines?

Yes, Southwest Airlines has a vesting schedule for matching contributions, which means employees must work for a certain period to fully own those contributions.

With the current political climate we are in it is important to keep up with current news and remain knowledgeable about your benefits.
Southwest Airlines provides a defined contribution 401(k) plan with company matching contributions. Employees can contribute pre-tax or Roth (after-tax) dollars, and Southwest matches up to 9.3% of eligible compensation. The plan includes various investment options, such as target-date funds, mutual funds, and a self-directed brokerage account. Southwest also offers an Employee Stock Purchase Plan (ESPP) with a discount on company stock. Financial planning resources and tools are available to help employees manage their retirement savings.
Southwest Airlines provides both RSUs and stock options to employees. RSUs vest over time, providing shares, while stock options allow employees to buy shares at a set price.
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For more information you can reach the plan administrator for Southwest Airlines at , ; or by calling them at .

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