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What America's Retirement Savings Gap Means for Lumen Employees

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A Retirement System That Has Shifted Responsibility

Over the past several decades, the structure of retirement in the United States has changed in a fundamental way. The defined benefit pension, which once covered roughly half of private-sector workers, now reaches only about 15 percent of the private-sector workforce. That shift moved the primary responsibility for retirement preparation off employers and onto individuals.

The problem is that most workers have not adjusted to that shift. Participation rates, savings rates, and average balances all point to a population that has not kept pace with what retirement now requires.

What the Numbers Show

Among private-sector workers, somewhere between 65 and 70 percent have access to an employer-sponsored retirement plan. Of those who have access, only about half actually participate. For workers in their 50s, the median 401(k) balance is roughly $85,000 to $95,000. For workers in their 60s, the median is similar.

GroupMedian 401(k) BalanceAnnual Income at 4% Withdrawal
Workers in their 50s~$85,000-$95,000~$3,400-$3,800/year
Workers in their 60s~$88,000-$90,000~$3,500-$3,600/year
Target for 30-year retirement$750,000-$1,500,000+$30,000-$60,000/year

Those are median figures, which means half the population has less. For most people, a balance in that range will not sustain a 20 or 30-year retirement, particularly once you account for healthcare costs and the compounding effects of inflation.

The downstream result is predictable: about 40 percent of current retirees depend on Social Security for more than half of their income. Between 15 and 20 percent depend on it for more than 90 percent of their income. Social Security was built to supplement retirement income, not replace it.

Where Lumen Employees Stand Differently

Lumen employees are generally in a better position than the national average. Most Lumen companies offer competitive 401(k) plans with employer matching contributions, access to deferred compensation programs, stock purchase plans, and financial wellness resources that most private-sector workers never see.

But access does not automatically translate into adequate preparation. Some Lumen employees do not contribute enough to capture the full employer match. Others have set a contribution rate and not revisited it as their income grew. Lifestyle inflation is real at every income level, and the assumption that there will be time to save more later shows up consistently in retirement planning conversations.

At The Retirement Group, what we see most often is not that Lumen employees made dramatic mistakes. It is that small gaps, an under-optimized contribution rate, an unreviewed asset allocation, a Roth conversion decision that was never made, compounded quietly over years before anyone addressed them.

The Risk That Gets Overlooked

The national retirement data also points to a risk that does not get enough attention in good markets: sequence of returns. A market downturn in the first few years of retirement can permanently reduce a portfolio's ability to sustain withdrawals, even if the market eventually recovers fully.

For Lumen employees accustomed to reliable income, the transition to portfolio-based withdrawals in retirement requires planning. A portfolio that looks sufficient in a strong market can look significantly different after an early-retirement correction.

This is why a withdrawal strategy needs to account for what happens in difficult conditions, not just what works in normal or favorable ones. At The Retirement Group, stress-testing a retirement income plan across a range of market scenarios is standard practice. The goal is a plan that holds together when conditions are difficult, not just when they are favorable.

Social Security and the Timing Decision

Even for Lumen employees with strong savings, Social Security is a meaningful piece of retirement income. Higher lifetime earnings produce higher benefits, but the decision of when to claim still matters considerably.

Claiming early reduces the monthly benefit permanently. Waiting until age 70 increases it significantly. For a married couple, the coordination of two Social Security claims adds another layer of planning. The right answer depends on health, other income sources, tax situation, and how long retirement might reasonably last.

This is not a decision to make by default. For most Lumen employees, Social Security claiming strategy is worth modeling carefully before making an irreversible choice.

What the National Picture Is Really Saying

The data on American retirement preparedness is not just a statistic about other people. It reflects what happens when individual savings behavior does not keep up with individual responsibility for retirement outcomes.

Lumen employees have more advantages going into retirement than most Americans do. Better plan access, higher matching contributions, often higher incomes. The gap between those advantages and a funded retirement is not always large, but it can widen if the advantages are not used deliberately.

The families who navigate retirement most successfully tend to share one thing: they started planning in earnest before they needed to. They closed gaps when the gaps were still small. They worked with an advisor to coordinate tax strategy, income timing, and estate planning as a single integrated problem, not a series of disconnected decisions.

That kind of planning is available to Lumen employees who choose to engage with it. The national retirement data is a useful reminder of why it matters.

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The national retirement data is not a picture of unavoidable outcomes. It reflects what happens when the shift from employer-funded to individually-funded retirement is not met with an equally serious shift in savings behavior. Lumen employees have the resources and the access to do better. The ones who use those advantages deliberately tend to build retirement security that most Americans cannot match.

Most American workers face a critical retirement savings gap: insufficient assets to replace pre-retirement income. Lumen helps close this gap through its employer retirement contributions. The company's defined benefit or cash balance pension provides guaranteed lifetime income at retirement, replacing a portion of pre-retirement salary without relying on investment performance or market conditions. This income floor is invaluable for stabilizing retirement—most American workers lack access to such protection. Combined with the 401(k) match (100% up to 6% of pay) represents a meaningful employer contribution, typically between 3% and 6% of salary annually. Over a 30-year career, this compounds significantly through tax-deferred growth.

Employees who maximize Lumen's retirement benefits—contributing enough to capture the full match and, when possible, maximizing employer non-elective or profit-sharing contributions—can accumulate retirement balances well above the national average. A worker earning $75,000 annually who saves 10% (employee + employer) over 30 years could accumulate over $1 million in today's dollars, assuming 5% real returns. This illustrates the power of starting early and maintaining consistent contributions. However, savings gaps often result from low employee contributions, job changes that interrupt employer matching, or taking loans from the 401(k). Staying engaged with Lumen's plan and maintaining contributions through job transitions maximizes the long-term value of the employer benefit.

What specific retirement benefits does Lumen Technologies, Inc. offer to employees who have dedicated many years of service to the company? In what ways do these benefits reflect Lumen's commitment to taking care of its employees post-retirement, and how do they align with the company's overall values regarding employee welfare and support?

Retirement Benefits: Lumen Technologies offers its employees retirement benefits that include 401(k) plans and pension options, reflecting its commitment to post-retirement welfare. These benefits are aligned with Lumen’s values of providing security and care for its employees after years of dedicated service. They are designed to ensure long-term financial stability for retirees, aligning with Lumen's mission of enhancing employee well-being​(Lumen Technologies Inc_…).

As an employee of Lumen Technologies, Inc., how can you effectively plan for your retirement to maximize your benefits? What factors should you consider, and what resources does Lumen provide to help employees navigate the complexities of retirement planning to ensure a secure financial future?

Retirement Planning: As an employee of Lumen Technologies, you should consider factors like years of service, retirement plan contributions, and projected retirement age to maximize your benefits. Lumen provides resources such as retirement calculators and financial planning tools to help employees navigate these complexities and secure their financial future post-retirement​(Lumen Technologies Inc_…).

How do Lumen Technologies, Inc.'s retirement plans compare with the industry standards? In which areas can Lumen improve its offerings to remain competitive and retain top talent while ensuring the financial security of its employees in their retirement years?

Comparison with Industry Standards: Lumen’s retirement plans are competitive within the industry, but improvements could be made in areas such as enhanced pension offerings or matching contributions in the 401(k) plans to attract and retain top talent. This would ensure financial security for employees in their retirement years while keeping Lumen competitive in the market​(Lumen Technologies Inc_…).

Can you explain the role of the HRCC (Human Resources and Compensation Committee) at Lumen Technologies, Inc. in overseeing employee retirement plans? What measures does this committee take to ensure that retirement benefits remain aligned with the organization’s goals and employee expectations?

HRCC Role in Retirement Plans: The Human Resources and Compensation Committee (HRCC) at Lumen oversees retirement benefits to ensure they align with the company’s goals and employee expectations. The committee reviews and updates the plans regularly, ensuring they remain relevant and meet both the company’s financial objectives and the needs of its employees​(Lumen Technologies Inc_…).

What changes to federal regulations or IRS limits in 2024 could potentially impact Lumen Technologies, Inc.'s retirement plans? How should employees prepare for these potential changes to ensure they are fully utilizing their benefits?

Federal Regulation Changes in 2024: Changes to IRS limits or federal regulations, such as adjustments to contribution caps or tax deductions, could impact Lumen’s retirement plans. Employees should stay informed about these changes to fully utilize their benefits, and Lumen’s HR team provides updates and resources to assist in navigating these regulatory adjustments​(Lumen Technologies Inc_…).

How does Lumen Technologies, Inc. ensure that all employees are aware of their retirement options? What communication strategies does the company employ to make sure employees understand the specifics of their retirement benefits and the necessary steps for enrollment or participation?

Employee Awareness of Retirement Options: Lumen employs a variety of communication strategies, including workshops, online resources, and HR consultations, to ensure that employees are aware of their retirement options. Regular updates and easy access to information help employees understand the steps needed for enrollment or participation​(Lumen Technologies Inc_…).

In the event of unforeseen circumstances, such as death or disability, how does Lumen Technologies, Inc. protect the retirement benefits of its employees and their families? What provisions are specifically designed to support employees and their loved ones during these challenging times?

Protection of Retirement Benefits: In cases of death or disability, Lumen has provisions to protect retirement benefits for employees and their families. Survivor benefits and disability accommodations are designed to provide continued financial security for employees and their loved ones during challenging times​(Lumen Technologies Inc_…).

For employees nearing retirement at Lumen Technologies, Inc., what strategies should they adopt to ensure they transition smoothly out of the workforce? What resources or programs does Lumen offer to assist employees during this significant life change?

Transitioning to Retirement: Employees nearing retirement at Lumen can benefit from financial planning tools and transition programs offered by the company. These resources help ensure a smooth exit from the workforce and provide the necessary support for this significant life change​(Lumen Technologies Inc_…).

How is Lumen Technologies, Inc. addressing the challenges of an aging workforce regarding retirement readiness? What initiatives or programs are in place to help older employees prepare for retirement and to facilitate knowledge transfer to younger employees?

Addressing an Aging Workforce: Lumen is addressing retirement readiness through programs that help older employees prepare for their transition into retirement. These initiatives include financial education, retirement planning resources, and mentorship programs to facilitate knowledge transfer to younger employees​(Lumen Technologies Inc_…).

For employees who wish to learn more about the retirement benefits and planning processes offered by Lumen Technologies, Inc., what contact methods are available? How can employees reach out to the appropriate department for detailed inquiries and assistance regarding their retirement options?

Contact Methods for Retirement Inquiries: Employees wishing to learn more about Lumen’s retirement benefits can reach out to the HR department via phone, email, or the company’s internal benefits portal. Lumen’s HR team provides detailed assistance regarding retirement options and planning​(Lumen Technologies Inc_…).

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For more information you can reach the plan administrator for Lumen at 2500 w utopia rd Phoenix, AZ 85027-4129; or by calling them at 623-582-7000.

*Please see disclaimer for more information

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